Reviews (453)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effectiveness in dropshipping, particularly for importing products from platforms like Etsy and Amazon into Shopify stores. They praise the responsive customer support, especially commendations for individuals like Mike, and appreciate the app's ability to save time and enhance business operations. Its affordability and versatile importing options also contribute to its positive reception, making it a valuable tool for facilitating business growth and streamlining inventory management.

Edited February 19, 2018

Customer service, post customer service is fantastic. Something to learn from. Moshe really steps up the game.

Personally, I'd like to see importing from Aliexpress probably for free for a limited number of items, since Oberlo is a big competition already.

Ourgalleria
United States
21 days using the app
February 23, 2017

Excellent tool. Makes this business fun! Support is fast and responsive.

Dejaba
United States
21 days using the app
February 6, 2021

Importify app does everything it's supposed to. It has helped to make running my boutique effortless. Some other apps that I had used before would sometimes trouble you with mixing up the photos that go with the correct product, but I did not have that problem with Importify. Every minute of the day is important when you run your own business and it's nice to have an importing app that aids in maximizing the time you put into your business. The one time that I had to use customer service was a pleasurable experience and I couldn't have asked for a more prompt and courteous representative. I highly recommend Importify!

Yafeu Cultural Fashion
United States
21 days using the app
importify limited replied February 7, 2021

Thank you for the 5 stars review🙏 Our support team is always here to help you 24/7😎

January 25, 2023

This app has so many issues. I am not able to copy from any website. Also, there is no quick way to contact customer service. They also do not have a chat feature just a list of FAQs which is not helpful to those who need help right away. Do not get this app unless you like issues and spending money on apps that do not deliver.

cbsourcing
United States
About 1 year using the app
importify limited replied January 26, 2023

Sorry for the bad experience,
1. According to Shopify you spent 28 minutes using the app,
2. We did not receive an email from you regarding the issue.
3. We tried to contact you via chat and email and we didn't get any response.
Check the screenshot -> https://share.cleanshot.com/vb6f9rrR

it's been 48 hours since we tried to contact you, please get back to us so resolve this.

January 25, 2020

Terrible, needs work and not automated. Would not recommend this app to anyone. We are now locked in to using this and cannot migrate without hassle.

Elevate Jewelry Co.
Australia
About 1 year using the app
importify limited replied January 25, 2020

Sorry for your bad experience, we didn't get any email from you about this. please contact us on support@importify.com and we will make sure to help you with any issue that you may face.

August 6, 2019

Experience has been great and the customer service has been top notch.
Looking forward to keep working with you guys.

shopificiti
Israel
19 days using the app
June 28, 2018

super patience and helpful, one of my chrome app was blocking the importify code making it not work, and Moshe walk me through the whole troubleshoot, thanks.

Waylust
United States
19 days using the app
June 3, 2018

Support is amazing !! I had an issue, so i contacted the support, the answer was fast, they checked my shop, found the problem and solved it in very short time. Now it works again perfect. I want to say again a big THANK YOU.. you are so great, guys !!! And the app itself is easy to use, very helpful for dropshipping stores. I love it :) Recommending a lot !!

Instyle Estore
Finland
19 days using the app
October 23, 2018

Wonderfull app!
Love it..
Make me to find best products online.
IF Vendor Names Comes Automatically and IF we able to manage products in multiple numbers it would be awesome.
And Also an Etsy agreement has to be made!
Good Luck....
Best Wishes!

storepandens
Estonia
18 days using the app
May 25, 2018

Just amazing!

Absolutely perfect customer support, the program has many features and it is fully functionable.

Many thanks for one more time

Spartannpet
Norway
18 days using the app