Reviews (455)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.

Edited October 9, 2019

The add button always missing in some listed websites, such as overstock.com. I tried everything, very frustrated.

ASHORE SHOP
United States
6 months using the app
importify limited replied October 9, 2019

Sorry for the bad experience, we sent you a video showing you that everything is working just fine on our side (https://tinyurl.com/y5ndnfyl), at the same time asking you to contact us via chat, but we didn't get any reply, we would be happy to help you with the issue you are facing, but in order to understand why you are facing this we need to use a remote desktop.

February 28, 2017

This compared to Oberlo App..is like using 1987 word-processing type writer. It gets the job done, but very cumbersome. The only reason i used this is becuase of the number sales channels it has access to.. but once Oberlo gets more channels, I will say bye, bye to this..
As for ease of use.. it's basic enough that it's very simple to use.
2 stars for lack of expected functions this late in the game..
2 stars for being buggy at times..
Oberlo will take over if you guys don't step up your game.

Fashion Feet Shoes
United States
About 2 months using the app
June 6, 2017

If you are just starting out guess this tool is right for you, but only if you stick to the basic sites and on a pro plan.
We were turned down two weeks into our a basic plan: customer service was fast at first but I guess they are just looking for a quick review (feeling), they never got back to us in the third email, after posting a very serious issue about constantly getting watermarks on almost all the product images we were importing using Importify (tried all websites included in the service) According to Importify, we were at fault and nothing was done to help solve our issue. We are very disappointed, guess we´ll have to go back to a CSV training.
Thank You
PS. Please include a TAXES box to untick when importing.

Muchgearshop
United States
About 1 month using the app
June 14, 2019

the 2 stars cuz this app offer to import product from different website but put in mind that you do order thru the app and you have to change order status to shipped manually also updating tracking number manually and the semi auto-fill half of the time doesn't work and support sometime answer fast and most of the time you Waite hours if not days ,,, and there is no live chat or phone customer service so it's only emails ...
i have the gold plan and it's not worth it at all im looking for other alternative to worth with

smartpowerllc
United States
30 days using the app
importify limited replied June 14, 2019

Hi, we're really sorry to hear that you had some issues with the semi auto fill, I've emailed you back with a video demonstrate how it does work on our side with the same orders you had issue with, we suggest to clean cache/cookies and try again and if it still doesn’t work, contact us via chat Skype/Facebook and we will schedule Remote Desktop with you.

June 6, 2017

Chrome Extension works when it wants to, especially on eBay. Does not track suppliers inventory. Still haven't heard from their support. Oberlo is awesome if it did more like this id only use it.

Everythingviral
United States
6 days using the app
October 24, 2019

If you import products from Amazon, All variants have the same asin as sku number. This has a fatal impact on Google shopping and FB.

Chic Chick Fashion
Hong Kong SAR
1 day using the app
September 6, 2021

Pas top ... !!! Le suivit des stocks par exemple avec le fournisseur SHEIN n'est pas synchronisé avec la boutique, quand il y à plus de taille S,M,L... Etc Et bien ont le c'est pas et il est toujours en vente donc retour de colis ASSURE !!!

SERANDY
France
About 3 hours using the app