AWIO Improved Contact Form

Name: AWIO Improved Contact Form
Brand: Awio
Rating: 4.7 (55 reviews)

Pricing: Free plan available
Rating: 4.7 (55)
Developer: Awio

Install

View demo store

Instantly add a "contact us" button and contact page to your shop.

Improved Contact Form adds a floating "contact us" button to the corner of each page of your store. Visitor and customers can click it to contact you, and their message will be delivered to your email. Additional widget options to help boost engagement and purchases can be added to your shop in one click, including lead capture forms, promotional banners, coupon popups and social media buttons.

Adds a "contact us" button to the corner of each page of your site.
Creates a contact page you can link to from your navigation menus.
Additional widgets can be installed with no code changes.

Languages

English

Works with

constant contact
mailchimp

Pricing

Choose the plan that best fits your business.

Basic

Free

Features

3 published contact forms or widgets

Premium

$12 / month

Features

10 published widgets
Target widgets by page, referrer & more
Advanced triggers
3rd-party integrations

Advanced

$29 / month

Features

Publish unlimited widgets
All Premium features included

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (55)

Overall rating

4.7

Counts per rating level

84% of ratings are 5 stars
46
7% of ratings are 4 stars
4
4% of ratings are 3 stars
2
0% of ratings are 2 stars
5% of ratings are 1 stars
3

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its free, essential contact form functionality, boosting customer engagement and sales. It provides valuable visitor information, helping distinguish serious inquiries from spam. Messages are stored within Shopify, ensuring access despite email issues. The app is praised for easy installation, reliability, and customizability, with responsive customer support. Merchants value its functionality without monthly limits, setting it apart from other free options.

June 13, 2015

Excellent product. Easy to use and easy to install. Highly recommend

Empire Medals

United Kingdom

9 months using the app

February 13, 2021

Application works as described. Really like it. That is what I was looking for. Thanks to developers.

Hedonist Chicago

United States

About 1 month using the app

Edited March 18, 2020

It doesn't work and it doesn't integrate well with Mailchimp.
Customer support very poor! The guy is rude... Don't waste your time and money.
## EDIT AFTER DAN'S RESPONSE ##
Hi Dan,
That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response:
' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.'
I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved?

I wish you all the best.

Nemanja Nikolic

United Kingdom

About 1 year using the app

Awio replied March 17, 2020

Hello Nemanja, I see that we had a conversation a month ago in which I answered all of your questions, verified your MailChimp integration was working normally, and you ended with a "thanks! awesome!". You seemed completely satisfied at the time. I will forward you a copy of the email thread to refresh your memory. If you need any other support please feel free to contact us.