Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer interaction and sales with features like detailed tracking of customer page visits before contact and a spam reduction feature that effectively cuts down on unwanted emails. It is easy to install and use, offering customizable forms and a persistent "Contact Us" tab that enhances accessibility. The app performs reliably, especially on desktop, and provides adequate mobile functionality. Customer support is also highlighted for its quick and helpful responses, adding value to business operations and customer service.
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Functional, but there is no class or ID on the hover button, so customising is made needlessly difficult. Sent a message to the developer to ask if one could be added, but haven't received a reply.
If we could just get a class or ID on that blasted contact button, it'd be perfect, lol.
It works but we do get a lot of questions so for example if you have 3 in a day they'll all be clumped together. I really hate this because sometimes I miss questions. I will be looking for another form.
Please add a class or ID to the "Contact Us" button so that it can be targeted with CSS.
great so far, but i dont see any spam filter to captcha. So i dont know why everyone is saying download this to block the @mail.ru spam rubbish.
Hi Spy Shop SA. The spam filtering is built-in. A visible CAPTCHA is 15-year-old technology and there are better methods today. You will not get any bot spam through this app which is why Shopify recommends it for that.
Not configurable for what I need. I do not want the entire box taking up the screen. I deleted it based on the lack of customization.
Easy to use and setup but doesn't work very well on mobile devices. The "close" button for the pop-up is in the top right and cut off (I'm testing using an iPhone 6 in Chrome), meaning there is no way to close the pop-up without refreshing the page, following two scenarios: 1. If the button is touched by accident. 2. After sending a message to close the confirmation box.
Idea behind it is good, but the app itself does not work very well, stagnates on pages and only half loads, not very feature rich, would prefer a solution that works which is generally why if somethings free does not usually mean its good. Its ok for mom and pop websites, if you can make it work, good luck, ive just uninstalled it.
edit: alot of positive reviews here look kind of suspicious for this app.
Ok contact form. Works well but difficult to style.
Really liked the features it promised, however the form didn't look clean on our site when it was installed.
We'll have to step away from using this one for now.
Hope to see improvements on its visual appeal with this app soon.
Super simple to install BUT...
Since there is no easy way to style it I have no choice but take away stars.