AWIO Improved Contact Form

AWIO Improved Contact Form

Reviews (234)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
    177
  • 13% of ratings are 4 stars
    30
  • 5% of ratings are 3 stars
    11
  • 2% of ratings are 2 stars
    5
  • 5% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer interaction and sales with features like detailed tracking of customer page visits before contact and a spam reduction feature that effectively cuts down on unwanted emails. It is easy to install and use, offering customizable forms and a persistent "Contact Us" tab that enhances accessibility. The app performs reliably, especially on desktop, and provides adequate mobile functionality. Customer support is also highlighted for its quick and ...

February 29, 2016

You cannot transalte the close button to other languajes, and when you ask for solutions to the developers of this app they dont have any, they just tell you that you cannot transate it. So basically it is only usefull for english sites.

Prium
Spain
About 2 years using the app
May 9, 2018

Not having a good support. Asking how to resize my own store pop up form, they tell me can't changed the whole 70.000 other forms only for my benefit. Not solving problem, can't resize the size of the pop up form.

Catventures
Netherlands
9 months using the app
Edited January 4, 2019

This is an okay app until you need customer service.

A quick and poor response from Dan.

Full review: The contact form is easy to use and setup. The app starts at free and we were able to use this tier despite having a pretty good number of contacts per week. The app threads email in Gmail as one thread despite the unique number assigned to each case. I brought this issue to Dan (the owner and ...

SKINourishment, Inc.
United States
4 months using the app
August 11, 2014

Worked very well until it didn't. Won't forward the messages any more, I have to visit the app to access them. No good.

Powerocks - Get Charged Up!
Canada
About 2 months using the app
Edited April 20, 2017

No ability to upload files.
Cannot popup shows up layered "under" theme nav bar making it hard to read.
Cannot control placement of popup form.
Far too much branding for 3rd party apps - it's everywhere.

Got a reply from the app developer:
My app has no branding on your site whatsoever. The popup only appeared "under" your nav bar because your theme says the nav should be on top of everything ...

Nodal Ninja
United States
42 minutes using the app
1
1