Improved Contact Form

Improved Contact Form

Free plan available
Rating (4.5)
Reviews
Developer

About this app

Launched

May 30, 2013

Languages

English

Categories

Contact form

Works with

mailchimp, constant contact

Instantly add a "contact us" button and contact page to your shop.

Improved Contact Form adds a floating "contact us" button to the corner of each page of your store. Visitor and customers can click it to contact you, and their message will be delivered to your email. Additional widget options to help boost engagement and purchases can be added to your shop in one click, including lead capture forms, promotional banners, coupon popups and social media buttons.

Improved Contact Form adds a floating "contact us" button to the corner of each page of your store. Visitor and customers can click it to contact you, and their message will be delivered to your email. Additional widget options to help boost engagement and purchases can be added to your shop in one click, including lead capture forms, promotional banners, coupon popups and social media buttons. more
  • Adds a "contact us" button to the corner of each page of your site.
  • Creates a contact page you can link to from your navigation menus.
  • Additional widgets can be installed with no code changes.

Pricing

Basic

Free

  • 3 published contact forms or widgets
  • "Powered By" branding shown

Premium

$12/month

  • 10 published widgets
  • Target widgets by page, location, referrer, and device
  • Advanced triggers
  • Remove all branding
  • 3rd-party integrations

Advanced

$29/month

  • Publish unlimited widgets
  • All Premium features included

Basic

Free

  • 3 published contact forms or widgets
  • "Powered By" branding shown

Premium

$12/month

  • 10 published widgets
  • Target widgets by page, location, referrer, and device
  • Advanced triggers
  • Remove all branding
  • 3rd-party integrations

Advanced

$29/month

  • Publish unlimited widgets
  • All Premium features included

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

233 reviews

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and customization. It offers valuable insights about visitors, enabling better customer understanding. The direct contact feature from product pages boosts engagement and sales. It also stores messages as a backup and reduces spam. Many merchants commend the quick and helpful customer support and the free cost is a significant plus.

Edited January 16, 2023

We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries.

N.B.
**Contact Form

Urban Gears Unlimited
Canada
Over 4 years using the app
Awio replied November 3, 2022

We're happy to have provided your website with a free contact form for the past 5 years. You are already able to reply to contact form messages the same way they come in, by replying to the email. We've asked you for clarification on your feedback and rating but you have not provided it.

February 24, 2022

Loving it so far, but is it able to insert a file upload? Customers need to send me picture references of their orders and I'm having trouble finding an app that will insert it into my contact form without costing a ton each month. Other than that it's a great tool!

American Steel Co
United States
9 months using the app
April 26, 2019

I've been using the free version of this app since I opened my shop in 2015. I really like the extra information it gives you about the visitor (how they found the site, the pages they viewed before contacting you and their IP address and geographical location). It really helps to weed out the serious versus scam inquiries. I recently had a question about the app after updating my theme and the support could not have been quicker! Highly recommend. ~Kathleen, trowelandpaintbrush.com

Trowel and Paintbrush
Canada
Over 7 years using the app

About this app

Launched

May 30, 2013

Languages

English

Categories

Contact form

Works with

mailchimp, constant contact

Built by Awio

About Awio

4.6 average rating

11 years building apps for the Shopify App Store

Support

Send a message

dan@awio.com

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