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Improved Contact Form

Improved Contact Form

Developed by Awio

159 reviews
Price: Free More info
  • Add a "contact us" webpage and popup contact widget to your store
  • Customizable contact form fields (name, e-mail, phone, etc.)
  • Intelligent contact form tells you where your visitor is located and what pages were viewed before contacting you

Install this app and you'll instantly have a "contact us" page and popup form for your shop. Easily get messages from visitors and customers without editing your theme or signing up with a paid service.

  • Free "contact us" page for your shop which you can link to from any of your menus

  • Free "contact us" optional button in the bottom right corner of each page of your site that pops up an in-page contact form

  • Customize what fields you want on your contact form (name, e-mail, phone, etc.)

  • Receive contact form submissions at your existing mailbox, no need to log in to a website to check messages

  • Smart contact form tells you the submitter's location (city, state, country), their IP address, how they found your site and a list of pages they viewed before contacting you

  • Built-in anti-spam protection

Unlike other apps and services, Improved Contact Form is 100% free for everyone. There are no features held back that you have to pay for. There are no limits to how many people can contact you. There are no ads or gimmicks added to your website, just a contact form, for free.

Improved Contact Form reviews

159 reviews
  1. 5 stars (120 reviews)
  2. 4 stars (22 reviews)
  3. 3 stars (9 reviews)
  4. 2 stars (3 reviews)
  5. 1 star (5 reviews)

No ability to upload files.
Cannot popup shows up layered "under" theme nav bar making it hard to read.
Cannot control placement of popup form.
Far too much branding for 3rd party apps - it's everywhere.

Got a reply from the app developer:
My app has no branding on your site whatsoever. The popup only appeared "under" your nav bar because your theme says the nav should be on top of everything else on the page even popups. Your theme is in charge of what your site looks like, as it should, right? I could have helped you tweak it to fix that in seconds if you had asked."

We replied:
Hi Dan,
Appreciate you reaching out. With all due respect busy guys like me go for the simple installs which don't require tweaking or help from support vendors (some of which do not reply right away). If the app doesn't work out the gate or offer help or instructions or ability to customize it to better suit our needs we prefer to opt out. My apologies if I overlooked any information that referenced this but as far as I know it wasn't available.
I only had the form installed for few moments and already had one customer use it who would have seen the 3rd party banner ads. Here is a screen grab of actual email received from the form after having it installed for only a few minutes and what customer would have seen with out reply. You can clearly see top banner ad for "Improved Contact Form" and below the text ad "Are competitors clicking your ads? Find out with Improvely, from the creators of ICF. Improvely helps you make more sales while protecting your ads from click fraud. " With "tracking code" link to Improvely. Then there was a banner below about Tracking Ads with 2 tracking link. You will see from the screen capture below. I realize you don't get something for free and the app obviously is supported by people clicking your ads. I'm sorry but this app just isn't what we are looking for.

The developer seems to be upset over the 1 star so I upped it to 2. They are obviously looking to improve the app which is a good thing.


this one is OK. I wish it was possible to translate EVERYTHING.


This is a great app, and it's easy to use. I'd recommend it for every Shopify store.


Someone on Facebook Had been contacted by a shopify admin to notice him a pixel from this app was running on is site so ...


Love this app! It is easy to customize and give our customers a direct way to contact us without any hassles.


Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/


Very nice app. I've been using it for a while and it's a very easy way for prospective customers to contact me with questions.

Unfortunately, the only thing that's keeping me from giving it 5 stars is there doesn't seem to be a way of customizing the "built-in anti-spam protection." I frequently get "questions" from spammers trying to sell me their own services, and if there's a way to block them, I can't find it.


Nice app, easy to install, delivers its functionality well. We are using Improved Contact Form app in our ecommerce store and so far we have had a good experience with it. What we don't like is that by default it uses "Improved Contact Form" as the Customer name instead of the actual customer name, and as a result we have to edit each of the emails separately.

ANB Mart Online Shopping Australia - www.anbmart.com.au


Nice app, easy to set up, seems to work and deliver the contact forms. Has some theming options for the contact button. Keeps the sent messages in a list on the app page which is nice as a backup in case email filters do not let messages through.


I like the app, better than what Shopify has default.



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