Reviews (985)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly integrating and displaying Instagram feeds on Shopify stores, which boosts traffic and sales from social media. It offers a robust free version that is easy to set up and customize, with features like automatic syncing and mobile optimization. The app is noted for its reliability and effective performance, with many considering upgrades for additional features. Exceptional customer support is frequently highlighted, with staff members like Ricky, Ocean, and Jaxber receiving specific praise for their responsiveness and helpfulness.

January 27, 2021

客服介紹的APP,效果非常的好,對於電商的客戶及網站都是很好的。不僅在操作上容易,能自己設定的東西也多,很棒的APP插件,最棒的還是客服人員,不僅是協助解決問題,還會提供適合的APP插件。客服好、插件好,非常推薦!!!!!!!

Lovely Make Up
Argentina
Almost 3 years using the app
OneCommerce replied January 27, 2021

尊敬的管理员,

首先,我衷心感谢您的审查。

您的意见是我们最大的财富。 如果在使用期间还有其他不便之处,请与我们联系以获取支持!

再次感谢您信任我们的应用程序。

最好的祝福!

维琪

August 8, 2022

A good app to show your instagram feed on your website. Good customer service if you have any kind of problem with the widget

Naturalia Sintesi UK
United Kingdom
Almost 3 years using the app
OneCommerce replied August 8, 2022

Hi Naturalia Sintesi UK Admin,

Here is Julie again from Socialhead Team.

First of all, I sincerely thank you for leaving your awesome review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Julie
Socialwidget - Instagram Feed, Story & TikTok

September 28, 2021

I'm using it to display my Instagram feed in the Shopify store.
Thank you for your prompt response.
It was a very kind and easy-to-understand explanation.

MariaFiore
Japan
Almost 3 years using the app
OneCommerce replied September 28, 2021

Hi MariaFiore Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review. You are the reason for us to grow more and bring a better customer experience.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

July 3, 2021

App been fantastic so far. Easy to use and friendly customer support for a minor issue i had. Only been good thus yet

SHOE DELI
United Kingdom
Over 2 years using the app
OneCommerce replied July 5, 2021

Hi SHOE DELI store admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

February 1, 2022

The only Widget that I found was easy to use and the design options were tasteful. the support team are super helpful.

Florencia the Label
Australia
Over 2 years using the app
OneCommerce replied February 1, 2022

Hi Florencia the Label Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Rachel
Socialwidget - Instagram Feed, Story & TikTok

November 23, 2021

Great apps! The support team is amazing and gave me a quick response to set up the app in my new store theme.

Feather & Find
Hong Kong SAR
Over 2 years using the app
OneCommerce replied November 23, 2021

Hi Feather & Find Store Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

March 7, 2022

The customer service is Top! Although the app disconnects time to time, which we don't like much of that, it does what it should do with our instagram account and displays correctly our posts. Recommended!

VidaPack
Spain
Over 2 years using the app
OneCommerce replied March 7, 2022

Hi VidaPack Admin,

This is Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love support and the app also. Kindly be rest assured about the disconnection, I also shared our explanations (because of invalid token from Instagram) via email, and will keep following up on your case.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

April 11, 2023

Great customer service - answered my question and suggested some edits for me. They helped me do the edits to save time. Great experience!

These Hollow Hills
United States
Over 2 years using the app
OneCommerce replied April 14, 2023

Hi These Hollow Hills admin,

Here is Oceanagain from Socialwidget.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ocean

February 2, 2021

I really like this app. my website looks better and prettier now. installing the app to my website was so easy as 1,2,3. Thank you

Daisy Helen Boutique
United States
Over 2 years using the app
OneCommerce replied February 2, 2021

Hi Daisy Helen Boutique store admin,

Here's Vicky from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Best Regards !

Vicky

April 6, 2021

I use this app to show my instagram feed on my website to give it a more creative feel. I was having a bit of trouble seeing the posts on my website but after reaching out for support Vicky from Socialhead greatly assisted and fixed the problem! My website is looking so much better. :)

The Fairy Cosmetics
United States
Over 2 years using the app
OneCommerce replied April 6, 2021

Hi The Fairy Cosmetics store admin,

Here's Vicky from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !

Vicky