Reviews (981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to showcase Instagram content effectively, enhancing website professionalism. Key features include easy integration, customization options, and reliable performance, even in the free version. Exceptional customer support is frequently highlighted, with staff members like Ricky, Ocean, and Rachel noted for their helpfulness. The app is also appreciated for its simple setup and user-friendly interface, which integrates well with various website themes. Merchants report increased engagement and potential sales boosts due to a more attractive website appearance.
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Amazing - quick assistance, helpful and so friendly! 10/10 Great work honestly so impressed with this service!
Hi PAYASWIMWEAR admin,
Here is Rachel again from Socialwidget.
First of all, I sincerely thank you for your precious review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Rachel
Socialwidget by OneCommerce
I've just started using the app and at first it wasn't working with my theme, but Rachel on their livechat was available immediately and solved the issue in minutes. It looks great! Really nice, especially for a free plan. Very impressed so far. Thank you!
Hi Stay Home Club Admin,
This is Rachel from Socialhead Team.
First and foremost, I want to express my gratitude for your thoughtful evaluation.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Rachel
Socialwidget - Instagram Feed, Story & TikTok
Very easy to use and the service is very friendly! Also I like that this app no purchase is necessary!
Hi Midori Gifts Admin,
Rachel again from Socialhead Team.
First of all, I sincerely thank you for your precious review.
I and the rest team truly appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Rachel
Socialwidget - Instagram Feed, Story & TikTok
I tried the app. Customer service Windy is great and helpful. But you have to upgrade the plan to remove the watermark. Overall it's a nice app. Thanks
Hi redcheekstyle store admin,
This is Windy from Socialhead Team
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards !
Windy
Excellent and quick to install, thank you Social Head. I used the free plan for an Instagram feed :))
Hi The London Refinery Admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Rachel
Socialwidget - Instagram Feed, Story & TikTok
Working with Niel was easy as he was efficient and attentive which is of great help to people new to this app. I rated 4 stars because the TikTok portion was not functioning when I tried to log in. I will try again later or downgrade my plan to Basic rather than Standard.
Hi Angler Innovations Admin,
I am Niel again from Socialhead Team.
First of all, I sincerely thank you for leaving your awesome review.
You are the reason for us to grow more and bring a better customer experience.
About the Tiktok feed, we have reached you via email and hopefully to receive your response.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialwidget - Instagram Feed, Story & TikTok
Easy to use, and affordable compared to some apps that offer this. Liking it so far. Looking forward to using this on my site more.
Hi Aubrey Masen Boutique Store Admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for your valuable review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Rachel
I just installed this app today, I am still learning. So far so good, and I must add the support team is fabulous! Rachel reached out and helped with everything I was stuck on. I will give another review of my experience in about a few weeks.
Hi Bahaar Fashions Admin,
This is Rachel from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Rachel
Socialwidget - Instagram Feed, Story & TikTok
doesnt even work for product tagging or the widget it self, fix it before you offer it as a paid app itleast.
Hi Q by QS team,
This is Rachel from Instagram Feed, Story & TikTok team.
On behalf of the team, we truly appreciate your feedback.
As per carefully checking, allow me to clarify that we actually do not have the function to get the tagged products (from Instagram) and sync them to your site because there is no API returned by Instagram to do that. We do understand our user's requirements, and would love them to enjoy our Socialwidget the most. That is why we developed the "Tag Product" function. Instead of getting the tagged from Instagram (but API Instagram does not allow), you will need to work manually on the app. The ultimate goal is to have those tagged products appear on the Instagram feed (on the website) that will meet your first requirement.
Additionally, we sincerely apologize for the issue that the widget was not showing on your storefront. Since the app had been removed from your Shopfiy, we could not investigate the root causes. However, I believe it may require some extra codes (if there is the custom page).
Our team is willing to standby and assist if you meet any problems and can bring the most experience for our users.
The app still includes many useful features for merchants. I honestly wish you had given us more time to experience before this rating. We value and respect your feedback. We are hoping for your reconsiderations.
More than anyone, I completely understand your sharing, and hopefully I will have the opportunity to provide my best assistance.
I am looking forwards to hearing from you.
Rachel
OneCommerce
this was listed as a way to create a shopable feed for instagram. It does not do this, all I was able to do is add a widget to one of my pages on my website which is no good for me.
Hi Gemporium.Cos store admin,
Here is Vicky from Socialhead Team
First of all, I sincerely apologize for the inconvenience you have experienced.
I think it was a bit disappointing about your expectations for the functionality of our app.
However, I do understand your last wish and our project has another application that I think might match your expectation.
I hope you can give us a second chance to support you better :)
I look forward to hearing from you.
Best Regards,
Vicky