Socialwidget ‑ Instagram Feed

Socialwidget ‑ Instagram Feed

Reviews (987)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly integrating Instagram feeds into Shopify stores, enhancing aesthetics and customer engagement. They find it easy to set up and appreciate its reliable performance and customization options. The support team, including staff members like Ricky, Ocean, and Jaxber, is praised for their prompt and effective assistance. The app offers both free and premium plans to suit various business needs, and is noted for its user-friendly interface and exceptional customer support.

July 9, 2021

I tried the app. Customer service Windy is great and helpful. But you have to upgrade the plan to remove the watermark. Overall it's a nice app. Thanks

redcheekstyle
Hong Kong SAR
About 3 hours using the app
OneCommerce replied July 9, 2021

Hi redcheekstyle store admin,
This is Windy from Socialhead Team

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

July 28, 2022

Excellent and quick to install, thank you Social Head. I used the free plan for an Instagram feed :))

The London Refinery
United Kingdom
5 minutes using the app
OneCommerce replied July 28, 2022

Hi The London Refinery Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

November 4, 2021

Easy to use, and affordable compared to some apps that offer this. Liking it so far. Looking forward to using this on my site more.

Aubrey Masen Boutique
United States
41 minutes using the app
OneCommerce replied November 4, 2021

Hi Aubrey Masen Boutique Store Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

February 22, 2022

I just installed this app today, I am still learning. So far so good, and I must add the support team is fabulous! Rachel reached out and helped with everything I was stuck on. I will give another review of my experience in about a few weeks.

Bahaar Fashions
Canada
33 minutes using the app
OneCommerce replied February 22, 2022

Hi Bahaar Fashions Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Rachel
Socialwidget - Instagram Feed, Story & TikTok

September 12, 2022

doesnt even work for product tagging or the widget it self, fix it before you offer it as a paid app itleast.

Q by QS
United States
33 minutes using the app
OneCommerce replied September 12, 2022

Hi Q by QS team,

This is Rachel from Instagram Feed, Story & TikTok team.

On behalf of the team, we truly appreciate your feedback.

As per carefully checking, allow me to clarify that we actually do not have the function to get the tagged products (from Instagram) and sync them to your site because there is no API returned by Instagram to do that. We do understand our user's requirements, and would love them to enjoy our Socialwidget the most. That is why we developed the "Tag Product" function. Instead of getting the tagged from Instagram (but API Instagram does not allow), you will need to work manually on the app. The ultimate goal is to have those tagged products appear on the Instagram feed (on the website) that will meet your first requirement.

Additionally, we sincerely apologize for the issue that the widget was not showing on your storefront. Since the app had been removed from your Shopfiy, we could not investigate the root causes. However, I believe it may require some extra codes (if there is the custom page).

Our team is willing to standby and assist if you meet any problems and can bring the most experience for our users.

The app still includes many useful features for merchants. I honestly wish you had given us more time to experience before this rating. We value and respect your feedback. We are hoping for your reconsiderations.

More than anyone, I completely understand your sharing, and hopefully I will have the opportunity to provide my best assistance.

I am looking forwards to hearing from you.

Rachel
OneCommerce

April 30, 2021

this was listed as a way to create a shopable feed for instagram. It does not do this, all I was able to do is add a widget to one of my pages on my website which is no good for me.

Gemporium.Co
United Kingdom
9 minutes using the app
OneCommerce replied May 1, 2021

Hi Gemporium.Cos store admin,

Here is Vicky from Socialhead Team

First of all, I sincerely apologize for the inconvenience you have experienced.

I think it was a bit disappointing about your expectations for the functionality of our app.

However, I do understand your last wish and our project has another application that I think might match your expectation.

I hope you can give us a second chance to support you better :)

I look forward to hearing from you.

Best Regards,

Vicky

May 21, 2022

The app is really easy to set up and has a great pricing plan. Got me up to speed with setting up my page right away. Thanks!

Analog Squad
Canada
OneCommerce replied May 23, 2022

Hi Analog Squad admin,

This is Niel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Niel
Socialwidget - Instagram Feed, Story & TikTok

July 5, 2024

PET CAKE FACTORY
Hong Kong SAR
4 months using the app
June 20, 2024

PURPLE POTATO
India
11 months using the app
April 30, 2024

Products
United Kingdom
3 months using the app