Instafeed ‑ Instagram Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,862)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing website aesthetics by integrating Instagram content, boosting customer engagement. It's noted for easy installation, compatibility with Shopify themes, and customization options like color adjustments. The app supports Instagram Reels and offers smooth performance without slowing down websites. Customer support is commended for being responsive and helpful, providing real-time assistance and personalized solutions such as custom CSS code.
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Great support.
Love the app and it's features.
Hello Ell Soll Fashion, thank you for this kind review! We are thrilled to hear that you enjoyed using our app and had a positive experience with our support team. If you ever need anything, feel free to reach out. Best wishes!
super appli
Bonjour jb.poterie, merci beaucoup pour cet avis si gentil! Cela nous rend vraiment heureux d'apprendre que vous avez apprécié notre application. Si vous avez besoin d'aide, n'hésitez pas à nous contacter, nous sommes là pour vous. Tous nos vœux!
love it
Hi Axetron, thank you for this wonderful review! We are thrilled to hear that you enjoyed our app. Best wishes!
perfect customer service, nice app. highly recommended
Hello Chapito studio, thank you for this kind review! We are delighted to know you enjoyed our app and had a positive experience with our support team. We are always here to assist you whenever needed. Best wishes!
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
Great app! Very easy to set up, and very responsive customer service. They helped to customize the titles. I highly recommend!
Hello Chamaye, thank you for this kind review! We are delighted to hear that you found the app easy to set up and that you enjoyed the experience with our support team. Your recommendation means a lot to us! If you ever need assistance again, we are here to help. Best wishes!
The customer team resolved our issue with amazing speed!
Hello ADORABLE FLOWERS TOKYO JAPAN, thank you for your kind feedback! It makes us really happy to hear that our support team was able to help you quickly. If you need help again, feel free to contact us anytime, we are always here to help. All the best!
It is perfect!
Hello misk, thank you so much for this 5-star review! It's fantastic to know that you enjoyed our app. All the best!
Great app for Instagram integration in shopify store, the customer support team is as fast as light, I was having trouble to incorporate Insta feed in my store and the soon I mailed the customer support team, they resolved ,y issue within 20 minutes. Thank you Instagram Feed team.
Hello Purely Femme, thank you so much for sharing your kind feedback! It makes us so happy to hear that you enjoyed our app and your experience with our support. It's also amazing to know that our team was able to assist you promptly, and we are excited to continue working together. If you need assistance in the future, please don't hesitate to reach out, we are always here to help. Wishing you all the best!
perfect support, perfect app
Hello Faborino.cz, thank you for your feedback! We are delighted to know you enjoyed our app and had a positive experience with our support team. We are always here to assist you whenever needed. Wishing you all the best!