Instafeed ‑ Instagram Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,867)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for seamlessly integrating Instagram feeds into their websites, enhancing visual appeal and boosting engagement. It's noted for its easy installation, user-friendly operation, and effective customization options, even in the free version. The app supports both posts and Reels, and is compatible with various Shopify themes. Merchants also praise the responsive customer support for assisting with customization and technical issues.
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The app was working well, then we learned what 'off Facebook Activity' means, which is a setting you must enable if you want to use this app.
I tried the sign in with Meta option as a work around, but that wanted access to an incredible amount of data that I wasn't willing to part with to use the app: Your name and profile picture, manage your product catalogues, manage your business, access profile and posts from the Instagram account connected to your Page, manage comments for the Instagram account connected to your Page, access insights for the Instagram account connected to your Page, Create and edit product tags on Instagram media for the Instagram account connected to your Page, read content posted on the Page and show a list of the Pages you manage.
Shame really. As for the time we used it, it was really good.
Hi, thank you for taking the time to review our app and share your concerns.
Instafeed is an official Meta Business Partner, and we strictly adhere to Meta's security and data protection guidelines. We understand that the permission names displayed during the Meta connection process may seem broad or concerning. These permission labels are standardized by Meta and unfortunately cannot be customized to be more specific to our actual usage.
1. We only access the minimum information required to provide our service.
2. All data processing is compliant with Meta's policies and data privacy requirements.
3. We maintain strict security protocols to protect your information.
For detailed information about our data handling practices, please review our documentation:
• Privacy Policy: https://minttstudio.com/privacy-policy
• Data Processing Agreement: https://minttstudio.com/dpa
Security and data protection are fundamental priorities for us. If you have any specific concerns or questions, please don't hesitate to reach out to our support team.
It's somewhat easy to install and considering it's free is great. If you aren't a coder though you might have trouble. I'm not a coder. I was able to figure out some of my set up issues which was answered in the FAQ like I picked wrong account and then wanted a title to the section. I don't understand why there isn't a box you could click in the set up for it instead of needing to paste in coding. I still can't figure out how to position this feed where I want on my home page. Currently it's under my newsletter subscription request and I would like it above that or even better yet, alongside the text of our statement. There seems to be some sort of instructions but it's not clear and I am not about to test this and mess up my site playing where do I pop in this coding. I also was interested in adding the animation effects but was confused with the instructions.
Hello House Of Mars Nyc,
Thank you for taking the time to review.
Over the past few years, we have made important improvements to our app to enhance user-friendliness, without the need for any coding. Instafeed can be easily installed from the theme editor, and its position can be adjusted by simply dragging the section. Instafeed comes with a variety of layouts that can be set up with just one click.
Our team is always here to support you. If you have any questions or need assistance, please reach out to us at support@minttstudio.com.
Thank you,
Instafeed Team
Piggybacking on the other review someone posted from Feb 19th, 2020. Who said "Good because it's free and it works. My only gripe is that it is not mobile responsive. If it was, this would be 5 stars." However, I'm rating it one star below that, simply because of the developer's pathetic response to that review.
I actually happen to be a front-end web developer who writes HTML/CSS and has created feeds like this from scratch. I would absolutely NOT call this either "responsive" or "adaptive" (it's literally neither). All it does is scale down proportionately so that the same number of images appear on mobile as on desktop, which makes them tiny if you have any more than 2 images showing in the row.
Do you remember how websites looked on phones before people started developing for mobile? You'd see the full desktop site, but you'd be zoomed way out so it fits on your tiny phone screen without having to scroll sideways. Nothing would be readable, everything was tiny. You had to pinch-to-zoom to interact with anything, see images, etc. This is exactly the same way this instagram feed functions. Setting max-width: 100%; in your CSS and height: auto; on your images is about the lamest excuse I've ever seen for "responsive".
So no, it's absolutely not responsive. Does it work on mobile? Yes. It acts exactly like an old non-responsive website does. However, "does it work?" is a pretty low bar when non-responsive sites also technically meet that requirement. A better question would be "how is the user experience on mobile?" and the answer to that question would be "pretty garbage because you can't see anything". In my opinion, that doesn't count as "responsive" at all.
Shopify's built in feature worked fine. Their developers just didn't want to be bothered to update their tool to use Instagram's new Graph API (which honestly would have taken one of their developers an afternoon) so instead they're passing the buck to third party developers. Now, if you want actual responsive functionality with your Instagram feed, you need to shell out more cash. It's lazy on Shopify's part, and seemingly the third party options are also pretty garbage unless you pay money.
But hey, it's free I guess.
Hi asher + arden,
Thanks for the detailed review, we really appreciate the time you took here and the technical details but I'm afraid it doesn't reflect our app since you are only referring to the free version. With our app you can even manually choose the number of rows and columns you want to show on mobile with our Pro and Plus plans.
We are happy to explain everything by email if you want contact us at support@minttstudio.com
Thanks,
Instafeed Team
leider zeigt Instafeed keine neuen Instafeeds auf der Homepage an. Lediglich die Feeds, die bei der Installation aktuell waren.
Hallo Marathon-Nights, Instafeed aktualisiert automatisch, ich kann sehen, dass dein Feed auf deiner Homepage aktualisiert wurde. Bitte beachte, dass Reels nur in unseren kostenpflichtigen Plänen verfügbar sind, die die fehlenden Beiträge in deinem Feed sind. Kontaktiere unser Support-Team unter support@minttstudio.com, um eine kostenlose Testversion unseres Pro-Plans zu erhalten. Danke!
Don't know what's going on, but somehow the pics never changed to the size that I want them to display online. And did not have " Follow Us On Instagram" on top, is only pics.
Hello Jadyk Beautique,
Thank you for taking the time to review.
Since 2017, we have made significant improvements to our app. Our feeds are now fully customizable, with a wide range of layout options and configurations that provide great flexibility in designing your feed. Adding a title can be easily done with just a few clicks within the feed settings.
If you have any questions or need assistance, please reach out to us at support@minttstudio.com, our team is here to help you!
Thank you,
Instafeed Team
Overall, good solid app for the website. Works well most of the time, however every now and then keeps disconnecting from Instagram account. Otherwise pretty decent app
Thank you for your review RUKO Shop UK. Disconnection is done by Facebook/Instagram for security reasons and should not be happening. Please get in touch with our Customer Service team at suppor@minttstudio.com they will be able to give you some tips on why that is happening and make sure your Instagram account is safe.
issues with it randomly not showing up on site and needed to redo the token. when working, it's great
Hello Glass City Pipes,
Thank you for sharing your feedback.
Tokens are managed by Instagram and not Instafeed, and they usually expire for security reasons to protect your Instagram account. Nowadays, our app no longer requires tokens.
Please contact us at support@minttstudio.com if you need assistance, our team is always here to help you.
Thank you,
Instafeed Team
genial
Hola nonstopbydo,
Gracias por esta reseña, nos alegra saber que tuviste una experiencia positiva con nuestra aplicación.
¡Te deseamos lo mejor!
Disappointed. - No way to have multi-linguale titles - Design is not responsive. If you set the slider to 4 images per screen, you will get 4 images per screen irrespective of screen size. That's 4 images next to each other on a phone !
- Impossible to style the feed (except for the title) Sure, it's really easy to install and configure, but does not enhance my homepage
Hey Waww La Table, Instafeed supports multi-language and the design is fully configurable 😊 Our support team will reach out to you.
Easy to install but overall kind of clunky UI. Would rather pay a one time fee for this app rather than monthly recurring charges. I would give it a second chance if they did a one time fee. Other than that, it works as described.
Hello Aquasure USA, thank you for your review! We offer a Free plan forever and are currently analysing adding more plans. In terms of the UI please send us a screenshot to support@minttstudio.com so we can understand the issue you are having in your store. Thank you!