Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate Instagram posts, enhancing the visual appeal of their stores. It's praised for its stylish design, easy setup, and compatibility with older themes. The app is also noted for boosting social proof and keeping websites updated. Many commend the support team for their quick, efficient responses and problem-solving skills. The app is recommended for its simplicity, functionality, and excellent customer service.

June 2, 2023

Great app and super fast response from support when I needed help changing something. Highly recommend, thank you!

Coultura
United Kingdom
8 months using the app
Mintt Studio replied June 2, 2023

Hi Coultura, thank you very much for this 5 star review! It's fantastic to hear that you enjoyed our app and the experience with our Support team. Feel free to reach out anytime. Best wishes!

July 17, 2023

Used them to add my feeds to the store which hopefully will help with sales. Overall a smooth experience.

Evo Digital Store
United States
About 2 months using the app
Mintt Studio replied July 18, 2023

Hello Evo Digital Store, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our app 😊

October 7, 2023

I have an older Parallax theme that we are still running that works great for us, but it did not have the option of easily adding Instafeed. I contacted support and they were on it the same day getting it installed and running. Great customer service and we like the look and feel of the app with our Instagram.

Pacific Garland, LLC
United States
3 days using the app
Mintt Studio replied October 9, 2023

Hello Pacific Garland, LLC, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app look and feel and the experience with our support team. Feel free to reach out to us anytime you need. Best wishes!

November 7, 2023

Very simple and easy to use.

My Store
Canada
3 months using the app
Mintt Studio replied November 9, 2023

Hello My Store, thank you so much for this 5 star review! It's amazing to hear that you found our app easy to use. Best wishes!

October 14, 2023

App does the job, with a fantastic support team!

IF & Co.
United States
12 months using the app
Mintt Studio replied October 16, 2023

Hello IF & Co., thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app and support. If you ever need help again don't hesitate to reach out. Best wishes!

August 14, 2023

I recently had the pleasure of experiencing exceptional customer support from Inês, a representative from the Instafeed app team. As a dedicated user of the app, I had encountered an issue that left me feeling frustrated and stuck. However, Inês's timely and effective assistance turned my experience around completely.

From the moment I reached out to Inês, her responsiveness was remarkable. It's rare to find such quick and attentive customer service these days, but Inês proved that it's still possible. Not only did she reply promptly to my inquiry, but her communication was also clear and concise, making it easy for me to understand the steps needed to resolve the issue.

What truly sets Inês apart is her evident expertise and knowledge of the Instafeed app. She didn't just provide me with generic troubleshooting steps; she tailored her guidance to my specific situation, showing a deep understanding of the app's functionalities. Her insightful suggestions not only addressed the problem at hand but also empowered me with a deeper understanding of how to navigate the app more effectively in the future.

But what truly amazed me was how Inês's support extended beyond the initial issue. She took the time to follow up and ensure that the solution she had provided worked seamlessly for me. This level of dedication and commitment to customer satisfaction is truly commendable and speaks volumes about her professionalism.

Inês's personable and friendly demeanor made the entire support experience even more pleasant. It's evident that she genuinely cares about the users of the Instafeed app and is willing to go the extra mile to make their experience a positive one. Her patience in addressing my questions and concerns was greatly appreciated, especially in an age where hurried responses can sometimes leave customers feeling overlooked.

In conclusion, Inês from the Instafeed app team is a true gem when it comes to customer support. Her swift response, personalized assistance, and overall commitment to helping users make her an invaluable asset to the app's community. If you ever find yourself facing any issues within the Instafeed app, rest assured that Inês will be there to guide you through with a smile. Kudos to her and the entire Instafeed team for their exceptional service!

ARTIQUE AMSTERDAM
Netherlands
13 days using the app
Mintt Studio replied August 15, 2023

Hi ARTIQUE AMSTERDAM, thank you so much for leaving us this 5 review and sharing your feedback about our support :) it makes us so happy to hear that Inês was able to provide timely and effective assistance and that the overall experience was enjoyable. Feel free to reach out to us if you ever need help again. Have a wonderful day!

October 30, 2023

Great support team and a solution that does exactly what it says on the tin!

Sylt Pickling
United Kingdom
6 days using the app
Mintt Studio replied October 31, 2023

Hi Sylt Pickling, thank you very much for this 5 star review! We are really happy to hear that you enjoyed the experience with our app and support. Feel free to reach out to us anytime you need. Best wishes!

October 7, 2023

We are strongly recommending Instafeed. It's a great great app and an even better and excellent customer support. What a great combination. Inês was very responsive and amazing!! Thank you again for your help, making it a successful implementation.

Fairchild Baldwin
United States
9 days using the app
Mintt Studio replied October 9, 2023

Hello Fairchild Baldwin, thank you so much for leaving us this kind review and for recommending us! We are so happy to hear that you enjoyed our app and the experience with our support team. We're here to help anytime you need us. Wish you all the best!

July 24, 2023

Ines is such a professional. Received major and fast support from her. I can only highly recommend! :)

KLASSNOVA
Germany
5 months using the app
Mintt Studio replied July 25, 2023

Hi KLASSNOVA, thank you so much for this kind review and for recommending us! It's fantastic to hear that you enjoyed the experience with our Support. Feel free to reach out anytime :)

July 28, 2023

App does exactly what it should, perfect for our purposes! In addition, a super service, very targeted and 100% helpful! THX!

NIL+MON
Germany
5 months using the app
Mintt Studio replied July 30, 2023

Hello NIL+MON, thank you so much for this 5 star review! It's fantastic to hear that you enjoyed our app and the experience with our Support. Feel free to reach out anytime. Best wishes!