Instafeed ‑ Instagram Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,862)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing website aesthetics by integrating Instagram content, boosting customer engagement. It's noted for easy installation, compatibility with Shopify themes, and customization options like color adjustments. The app supports Instagram Reels and offers smooth performance without slowing down websites. Customer support is commended for being responsive and helpful, providing real-time assistance and personalized solutions such as custom CSS code.
Refine
-
By rating
We've been using Instafeed for years! For the first time today, I needed support for a little issue that was as a result of cache data on my laptop (not the app itself) and Marcus quickly figured out the issue. Thanks for being a valued partner!
Hi Giant Vintage Eyewear, thank you so much for your kind review! We’re delighted to hear that you’ve been using our app for years - your trust and continued support mean the world to us. If you ever encounter any issues in the future, please don’t hesitate to reach out, our team is always here and ready to assist you. Best wishes!
top c'est super intuitif, facile à installer et manipuler.
Bonjour MenaJewels, merci d'avoir partagé cet incroyable avis ! Nous sommes ravis d'apprendre qu'Instafeed est facile à utiliser pour vous et qu'il répond à vos attentes. Si vous avez besoin d'assistance à tout moment, n'hésitez pas à nous contacter. Nous vous souhaitons le meilleur !
Me gustó! Se ve bonito en la web, cumple con lo que necesitaba. Además, el soporte muy rápido y eficaz, tuve un problema a instalar y ellos solucionaron todo!
Hola Meraki, ¡gracias por esta amable reseña! Es fantástico escuchar que disfrutaste del diseño de la aplicación y que nuestro equipo pudo ayudarte rápidamente. Tu experiencia significa mucho para nosotros. Si alguna vez necesitas de ayuda, no dudes en contactarnos. ¡Te deseamos lo mejor!
Support is very quick and top notch.
Never had any issues with the app but latest code changes seem to have interfered. They jumped on it right away and found the problem which was resolved in a blink.
I love how simple the app is to integrate and very stylish. It doesn't slow down the website as much as any other app, plus it has a free option!
Hello Dragons' Garden, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app overall and the experience with our support team. If you ever need support again feel free to get in touch, our team always ready to help. Wishing you all the best!
Does the job perfectly. Support team replied to a request within the hour and sorted the problem straight away (the problem was me not reading properly!). Recommend this app.
Hi Green Pear Eco, thank you very much for this 5 star review, your recommendation means a lot! We're really happy to hear that you enjoyed the experience with our app and support team. If you ever need help again don't hesitate to reach out. Best wishes!
worst App , i dont know wht the problem is , the app does not load properly in shopfiy backend and you cant save or edit your feed , worst customer support dont understand why should a paying customer enter there email id and bang there head with a chat bot.
Reply to App Team,
As explained over email taking email of paying customers and providing them better and faster customer support cannot be marked as email collection any where in the world. I had share detailed screen shot with your team over email and shared my browser and system details as well and no i was not using any app and was never blocked etc by your app , your app has some navigation issue in feed settings page , instead of arguing with messenger it would be great if you could focus on improving the app UI and customer support.
As our customer service team explained in detail, we take privacy as a priority and don't collect your email on app install. For that reason, when you want to contact our support you need to provide an email so we can get back to you. We don't use chatbots, you'll always talk with real humans. What you might be referring to as a chatbot is just the automated chat introduction.
As per the issue you described, you never replied to our question. It seems that you were using tools to manipulate the app UI. Our systems automatically blocks suspicious activity.
If you can clarify the questions we sent you we are happy to help with the issues you are having on https://kamuklife.com/
J’aime le design facilité de gestion et possibilité d’intégration de plusieurs comptes sur une ou différentes pages
Bonjour Cheery-K I K-Beauty Routine, merci beaucoup pour votre avis bienveillant ! Nous sommes ravis d'apprendre que vous avez trouvé notre application facile à configurer et à utiliser. Votre expérience positive est très précieuse pour nous. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous contacter, notre équipe est toujours là pour vous aider. Tous nos meilleurs voeux!
Nuno F (their Technical Lead) has been such a delight to work with. After I gave them feedback on a functionality of the app, they took my feedback to heart, and continued to followed up with me proactively through the process. And made it happened and implemented the upgrade with their recent updates and incorporated the change. They really listen to their customers and will support and make it happen. Thank you for being awesome!
Wow, such a nice and kind review. Thank you so much for being such a great user and for your kind approach and patience while we were implementing your request. Wishing you all the best.
Really good app with excellent customer service team to troubleshoot any problems.
Hello Buddycare, thank you so much for this 5-star review! We are thrilled to hear that you enjoyed our app, and that your experience with our support team was positive. Feel free to reach out to us anytime. Best wishes!
Great app & even better support team! Nuno was quick to address a problem we had showcasing our feed on our website. Love the accessibility & features! Get it for your site!
Hello Miss Match Group Inc., thank you so much for this kind review! It's amazing to hear that you enjoyed our app and the experience with our support team. If you ever need assistance again, please don't hesitate to reach out, we're always here to help. Wishing you all the best!