Instafeed ‑ Instagram Feed

I enjoyed using instafeed, it makes my website stand out much better and I can tag products to my Instagram posts which is great and helpful.

BEST

Overall, good solid app for the website. Works well most of the time, however every now and then keeps disconnecting from Instagram account. Otherwise pretty decent app

Working wonders! Great support. I needed some custom coding, so I could embed on our collection pages and the help was recieved that same day. Thanks

Very useful app! I was able to add my instagram feed successfully! Thank you so much for your help!

I recently had the pleasure of experiencing exceptional customer support from Inês, a representative from the Instafeed app team. As a dedicated user of the app, I had encountered an issue that left me feeling frustrated and stuck. However, Inês's timely and effective assistance turned my experience around completely.

From the moment I reached out to Inês, her responsiveness was remarkable. It's rare to find such quick and attentive customer service these days, but Inês proved that it's still possible. Not only did she reply promptly to my inquiry, but her communication was also clear and concise, making it easy for me to understand the steps needed to resolve the issue.

What truly sets Inês apart is her evident expertise and knowledge of the Instafeed app. She didn't just provide me with generic troubleshooting steps; she tailored her guidance to my specific situation, showing a deep understanding of the app's functionalities. Her insightful suggestions not only addressed the problem at hand but also empowered me with a deeper understanding of how to navigate the app more effectively in the future.

But what truly amazed me was how Inês's support extended beyond the initial issue. She took the time to follow up and ensure that the solution she had provided worked seamlessly for me. This level of dedication and commitment to customer satisfaction is truly commendable and speaks volumes about her professionalism.

Inês's personable and friendly demeanor made the entire support experience even more pleasant. It's evident that she genuinely cares about the users of the Instafeed app and is willing to go the extra mile to make their experience a positive one. Her patience in addressing my questions and concerns was greatly appreciated, especially in an age where hurried responses can sometimes leave customers feeling overlooked.

In conclusion, Inês from the Instafeed app team is a true gem when it comes to customer support. Her swift response, personalized assistance, and overall commitment to helping users make her an invaluable asset to the app's community. If you ever find yourself facing any issues within the Instafeed app, rest assured that Inês will be there to guide you through with a smile. Kudos to her and the entire Instafeed team for their exceptional service!

It's consistently inconsistent. Works whenever it feels like it. Nothing to write home about.

Support responses were incompetent and lacked appreciation of paying for their service. IG Reels just stopped posting for a couple days then one posted and stopped again. We were told that the issue was because we didn't have A PRO account which we did. So the first response was "give us money" without simply checking to see if we already did.
Then it was a music copyright accusation which was music provided by IG for business accounts. IG will remove or mute videos that misuse audio. We currently have paid advertising on IG with the same posts.
They have an unhelpful "it's your fault" response instead of helping to resolve so the app runs smoothly again. Instead of assisting, the support attempts to blame shift the customer, gaslight the issue and avoid addressing errors of the app. We enjoyed their app until we needed "support."

Excelente todo lo prometido es lo que cumplió y además explica todo perfectamente, con claridad y sin ninguna complejidad

Awesome App! free and easy to use