Instafeed ‑ Instagram Feed

Instafeed ‑ Instagram Feed

Reviews (1,847)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration of Instagram feeds into their websites, enhancing both aesthetics and functionality. It supports various themes and includes Instagram Reels, improving dynamic content without slowing down the site. The app offers easy customization, even on free plans, and excellent customer support, assisting with custom code and integration issues. Merchants appreciate its user-friendly setup and efficient operation.

Edited October 20, 2022

After having trouble to get my Insta-feed displayed on my website in Firefox, I contacted the support. Ines responded super fast and gave the right tip. After adding my website to Firefox's Facebook-container everything works great. Thank you so much for both, amazing app and super helpful support!

Lalylala Amigurumi
Germany
2 days using the app
Mintt Studio replied October 18, 2022

Hi Lalylala Amigurumi, thank you for your review. Instafeed works on every browser, our Support Team has sent you an email to follow-up.

Edited September 11, 2017

I was glad to see that Instfeed integrated with Shopify, as it was pretty confusing for me (someone who doesn't know coding). But the customizations are so limited, I find myself googling how to modify the code to get it to display the way I want. Especially for the mobile version, it's showing up as one photo per row and huge, so unattractive! Please help fix this.

Bluntedobjects
United States
About 2 months using the app
Mintt Studio replied July 3, 2024

Hello Bluntedobjects,

Thank you for your feedback.

We are delighted that you found our app easy to integrate, as user-friendliness is a top priority for us.

You can achieve responsiveness for all devices with a simple setting adjustment in your Instafeed account, without requiring any coding.

In any case, if you have any questions about configurations, our team is always available to assist you. Please don't hesitate to reach out to us at support@minttstudio.com.

Thank you,
Instafeed Team

February 7, 2022

Great app which does exactly what I was looking for: showing my Instagram pics on my website. Also the support was very quick in responding. Thumbs up!

Chef Mallows
Netherlands
2 days using the app
Mintt Studio replied February 7, 2022

Hello Chef Mallows, thank you very much for your review and support! We are glad to hear that you enjoyed Instafeed and the experience with our Support Team. Feel free to reach out anytime 👍

November 13, 2023

yeni bakalim

HERBALİFE YARLIGAÇ
Türkiye
About 2 months using the app
Mintt Studio replied November 14, 2023

Hi HERBALİFE YARLIGAÇ, thank you for sharing your feedback. Our support team has reached out to you to understand how we can improve your experience.

December 18, 2023

so nice !!!!!!!!!!!!! works perfect and simple to set up

Atelier Refiné
Denmark
2 days using the app
Mintt Studio replied December 20, 2023

Hello Atelier Refiné, thank you so much for this 5 star review! It's really amazing to hear that you enjoyed the experience with our app. Best wishes!

Edited February 6, 2018

Very easy to install and quite customizable! I would recommend people to use this app :)

Riddhikajesrani
India
2 days using the app
July 19, 2019

I do love this app, but unfortunately just about every single day I have to keep regenerating new tokens because it keeps saying I have an invalid token after about a day or so. It is getting extremely frustrating and I am going to start looking for another app that does the job.

Mystix Co
United States
About 2 months using the app
Mintt Studio replied July 19, 2019

Thank you for your feedback.

Tokens are managed by Instagram and not Instafeed, they are usually expired for security reasons and to protect your Instagram account of being compromised. That's actually something good!

Please contact us at support@nfcube.com so we can investigate your problem.

Thanks,
Instafeed Team

Edited September 22, 2019

The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row.

This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message.

Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation.

If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.

Michellia Fine Jewelry
United States
About 2 months using the app
Mintt Studio replied July 4, 2024

Hello Michellia Fine Jewelry,

Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced in the past.

Over the past few years, we have made important improvements to our app. These improvements include significantly increasing the maximum number of posts displayed and speeding up the update time.

We now have a dedicated support team that is here to help you and will answer all your queries within a few hours. If you have any questions or need assistance, please reach out to us at support@minttstudio.com.

Thank you,
Instafeed Team

Edited July 19, 2019

Great app! Easy to install and fast. We are thrilled to have our IG feed on our site. As a new business, this will help validate our presence in the e-world.

Manvscakes LLC
United States
1 day using the app
February 16, 2023

Really speedy response from Ines when I asked for support. The app is easy to use, aesthetic, and works well.

Pearls & Pomegranates
United Kingdom
1 day using the app
Mintt Studio replied February 16, 2023

Hi Pearls & Pomegranates, thank you very much for your kind review! We are so glad to hear that you enjoyed our app and the experience with our Support Team 😊 feel free to reach out anytime. Have a lovely day!