Instafeed ‑ Instagram Feed

Instafeed ‑ Instagram Feed

Reviews (1,775)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating Instagram feeds into their stores, noting its ease of use, affordability, and a feature-rich free plan. It supports Instagram Reels, enhancing content variety without slowing down the website. The app is compatible with various Shopify themes and praised for its fast loading times. Customer support is responsive and helpful, available even on weekends, assisting with everything from customization to technical issues.

June 24, 2023

can't log in to Instagram, keeps saying it's not connected and needs to be connected again. At the Pro level, you can't choose your own feeds, it automatically shows the latest feeds.
Practically a completely unusable program, nothing I tried worked.
Never install this program.

Alfa-Jewelry
Finland
14 minutes using the app
Mintt Studio replied June 24, 2023

Hi https://alfa-jewelry.com

I can see that you tried to connect with Instagram but your Instagram connection was blocked. That can happen for two reasons: either you didn't provide the required permissions to show posts or your account is being flagged by customers (frequent with dropshipping stores). Our team can investigate this for you.

I can see that you then successfully connected your account using Facebook. The feature to curate your feeds is part of our most premium plan (Plus plan) and not Pro.

I can see that you never contacted our support team, we advised contacting them. They will always be able to help with the issues you are having. Mintt Studio Instagram Feed is the popular app for Instagram in Shopify and take great pride in what you do. Hope you can have you back and work out this situation.

Thank you,
Mintt Studio

October 10, 2018

Doesnt work out of the box, it keeps on saying to clear my cache and try again, pathetic and time waste.

Shoppers Bar
United States
13 minutes using the app
Mintt Studio replied March 1, 2019

Hi there,

Thank you so much for your feedback. Our most recent version fixes this issue that was affecting some stores. Go to Instafeed app and update to our latest version.

Thanks,
Instafeed Team

October 27, 2016

I downloaded this app and all the photos look blurry.
It woks fine, no issues there, but all the Instagram photos on the home page are blurry no matter what size i use.

Tribay Market
Canada
8 minutes using the app
Mintt Studio replied March 1, 2019

Hi there,

Thank you so much for your feedback. A fix for this was released in the beginning of 2017.

Thanks,
Instafeed Team

August 31, 2020

You can't choose from your Instagram posts it shows only the lastest posts. I think Snaapt is way better

Smash State
Morocco
8 minutes using the app
Mintt Studio replied August 31, 2020

Hello Smash State, thank you for your review. You can choose the posts that you want to show with our Plus plan, you can even create multiple different feeds from a single Instagram account! Let us know if you need any help.

May 25, 2020

Would display on the site. Followed the instructions, and nothing would display. Just a blank field where IG was supposed to be.

BLV Delivery
United States
6 minutes using the app
Mintt Studio replied May 25, 2020

Hello BLV Delivery, I just checked in your system that you never completed the installation, please contact our technical help at support@minttstudio.com so that they can help you with that.

December 21, 2019

Did not pull up my store's IG feed. pulled my personal feed. Could not get it to work at all. Decided to just remove the app.

AnnShari
United States
5 minutes using the app
Mintt Studio replied December 21, 2019

Hello AnnShari,

Thank you for your review and feedback. The problem you describe happens when you configure your personal account instead of the business one.

That is explained in question 1 in our FAQ: https://minttstudio.com/index/?p=faq

If you still need any support please contact us at support@minttstudio.com

Thanks,
Instafeed Team

October 25, 2023

I had an issue with instalation and Ines responded very quickly and got it fixed for me. Very happy with the customer service and product.

Imber Vintage
Canada
Mintt Studio replied October 27, 2023

Hello Imber Vintage, thank you so much for leaving us this 5 star review! We are delighted to hear that you enjoyed our app and the experience with our support team. If you ever need help again don't hesitate to reach out. Best wishes!

August 26, 2023

Amazing app, super great free options available compared to other similar feed apps that we have tried!

Jagrrr Active
Australia
Mintt Studio replied August 27, 2023

Hi Jagrrr Active, thank you so much for this 5 star review! It makes us really happy to hear that you enjoyed our app. Best wishes!

January 29, 2017

Instagram is our main source of traffic currently and this app allows you to create an Instagram feed that looks identical and native from the original site.

Daytodayhustle
Canada
August 1, 2018

Fantastic app and add on for my store. Very simple to install, looks clean and professional on my site. Great way to help with promoting social media channels for marketing purposes

Chloechase
Canada