Instafeed ‑ Instagram Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,756)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for seamlessly integrating Instagram feeds, including Reels, into their websites without affecting loading speeds. They appreciate the visual enhancement and customization options that align with their branding. The app is noted for its ease of installation and management, with a user-friendly interface. Support is consistently praised for being quick and efficient, often resolving issues within hours.
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Very easy to work with!
Hello KeraFactor by SkinQRI, thank you so much for this 5 star review! It makes us really happy to hear that you enjoyed our app. Wishing you all the best!
Sav super réactif, application facile à installer
Bonjour La Mycosphère, merci beaucoup pour cet avis 5 étoiles! Nous sommes vraiment heureux d'apprendre que vous avez apprécié notre application. Meilleurs vœux!
Needed some help installing on my older theme. Requested help and received a response and fix within a couple of hours. Happy customer!
Hello Doodlebugs, thank you so much for this review! It's amazing to hear that you are happy with the experience with our support team. If you ever need help again feel free to get in touch, our team is always ready to assist you. Best wishes!
IG feed now live on our site after the great help from the customer support team. Helps so much to have quick responses.
Hello Konei.nz, thank you so much for this 5 star review! We are delighted to hear that you enjoyed with the experience with our support team. If you ever need help again feel free to get in touch, our team is always ready to assist you. Wishing you all the best!
The team at Mintt and their developers were very quick to respond. I love it when a company is just about getting things done and done right. I made a request for help on custom code to match the header my theme's CSS, and it was done without hesitation. With quick and straightforward service from Mintt, I didn't even think twice about upgrading, and opted for the annual plan. Good customer service wins every single time. Thank you!
Hi, thank you so much for this review. This is one of the greatest reviews we ever had. It's incredibly rewarding when merchants appreciate and can relate to the service we offer. We've been building this app for 7 years now and there is a lot of effort behind the scenes. All the best with your business!
Support responses were incompetent and lacked appreciation of paying for their service. IG Reels just stopped posting for a couple days then one posted and stopped again. We were told that the issue was because we didn't have A PRO account which we did. So the first response was "give us money" without simply checking to see if we already did.
Then it was a music copyright accusation which was music provided by IG for business accounts. IG will remove or mute videos that misuse audio. We currently have paid advertising on IG with the same posts.
They have an unhelpful "it's your fault" response instead of helping to resolve so the app runs smoothly again. Instead of assisting, the support attempts to blame shift the customer, gaslight the issue and avoid addressing errors of the app. We enjoyed their app until we needed "support."
Hi TEEK! Thank you for sharing your feedback on Instafeed. We take pride in being an official Instagram app, adhering strictly to Instagram's rules and guidelines.
As our support team previously mentioned, some of your Reels are restricted by the Instagram API due to the use of copyrighted songs. While these songs are permissible within the Instagram platform itself (as Instagram secures the necessary rights), they cannot be displayed externally, such as in your store. This is a standard policy to respect and protect copyright laws. This is explained in our documentation.
However, we assure you that all other Reels, especially those without copyright issues, were indeed visible after you upgraded to our Pro plan. Our team suggested this upgrade as the most suitable solution for your needs.
We are committed to providing the best support possible and believe we have offered you the best assistance we could under these circumstances. We regret to hear that your experience felt unsatisfactory. Please know that we are here to support you and address any further concerns you might have.
Best regards,
Instafeed team
So far a fantastic app and their web backend service has been great.
Thank you!
Hello Càrnaval Sartoria, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app and the experience with our support team. If you ever need help again feel free to reach out to us. Best wishes!
Utilisation du forfait gratuit - super simple d'utilisation, possibilités de choisir la mise en page du feed, moderne. Je recommande cette application pour mettre en avant Instagram sur le site !
Bonjour herandpower, merci beaucoup pour cet avis 5 étoiles ! Cela nous fait vraiment plaisir d'apprendre que vous avez apprécié notre application, votre recommandation compte beaucoup. Meilleurs vœux !
The support team was excellent! Very friendly and efficient.
Hello ADAE Jewelry, thank you for your kind feedback! It's amazing to hear that you enjoyed the experience with our support. If you need assistance in the future, don't hesitate to reach out, our team is always here to help. Wishing you all the best!
User friendly app, looks great & customer support is SUPER fast & helpful!
Hello Alpine Bee Candles, thank you so much for this kind review! It's amazing to hear that you had such a positive experience with our app and support team. If you ever need help again feel free to get in touch, our team is always ready to assist you. Best wishes!