Instafeed ‑ Instagram Feed

Instafeed ‑ Instagram Feed

Reviews (1,782)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for effortlessly integrating Instagram feeds into Shopify stores, boosting aesthetics and engagement without impacting site speed. It supports Instagram Reels even in its free version, offers easy installation, and customizable features like bespoke CSS for brand consistency. Multiple feeds can be managed on a single site. Customer support is highlighted as responsive and helpful, providing quick solutions and effective communication, including on weekends and for merchants on the free plan.

Edited September 16, 2020

Does what it says. And, it's free in basic form. I'm satisfied with it.

One small thing: when an app update is needed, either Instagram or the app throws up an error message on your site. Not great. I'd prefer that it had a more site-friendly approach.

I was able to remove the error message by reconnecting the app to Instagram, which automatically updated the app. It took a while to figure out where the error message was coming from. It's just something to keep an eye on. Other than that, very nice.

Sacred Surreal
United States
About 1 year using the app
Mintt Studio replied September 16, 2020

Hello Sacred Surreal, thank you so much for your review! Our updates do not throw errors, they are are seamless and the feed doesn't stop working. That might be related with Instagram errors, please contact our support team and they will be able to help you with that. Thank you!

March 4, 2019

top merci Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

PatnerShop
France
About 1 year using the app
Mintt Studio replied July 5, 2024

Bonjour PartnerShop,

Thank you for your review.

If you have any questions or need assistance, please contact us at support@minttstudio.com - our teams are always here to help!

Thank you,
Instafeed Team

December 1, 2022

The feed is quite easy to setup. It's also very simple to customize. i sure hope they also bring more interconnectivity with other social media aggregator apps.

ORS Hair Care ®
United States
About 1 year using the app
Mintt Studio replied December 1, 2022

Hi ORS Hair Care ®, thank you for your review. Our Support Team has sent you an email to follow-up on your feedback. Have a nice day!

August 31, 2018

good app, but it slowed down my site loading time too much

Lovepuggle
Australia
About 1 year using the app
Mintt Studio replied March 1, 2019

Hi there,

Thank you so much for your feedback. Our most recent version has several performance improvements and doesn't impact your site load. Go to Instafeed app and update to our latest version.

Thanks,
Instafeed Team

Edited October 21, 2019

Pretty good APP. One thing is that I do have a long delay between posting on my IG and my feed updating in the APP. I presume that this is not a normal behavior because it is very inconvenient to workflow. I have tried logging out, clearing my cache, even a new private browser window to test the update, but no luck so far.

Shamanic Supply
United States
10 months using the app
Mintt Studio replied October 22, 2019

Hello Shamanic Supply,

Thank you so much for your review. Please contact us at support@minttstudio.com so we can understand what's happening.

Thanks,
Instafeed Team

August 8, 2019

Excellent apart from frequent invalid token message on website. This needs to last longer than 24hrs.

Beaux Tapis
United Kingdom
9 months using the app
Mintt Studio replied August 8, 2019

Hello,

Thank you for your review and feedback. Tokens are managed by Instagram and not Instafeed and they are invalidated for security reasons. Please check question 2 in our FAQ as your Instagram account might be compromised:

https://nfcube.com/index/?p=faq

If you need any help from us feel free to contact us at support@nfcube.com

Thanks,
Instafeed Team

December 22, 2021

Super easy to use and even easier to integrate i actually love this! Would highly recommend in a heart beat

Pinknights
Australia
8 months using the app
Mintt Studio replied December 23, 2021

Hello Pinknights, thank you for your feedback! We are glad to hear that you recommend Instafeed.

May 29, 2017

easy to install and works great. have the basic tools, but it would be perfect if you could show pictures as a slide as well

Blush Copenhagen
Denmark
8 months using the app
Mintt Studio replied July 5, 2024

Hello Blush Copenhagen,

Thank you for sharing your feedback.

We are delighted to know that you found our app easy to install. Ensuring a user-friendly experience is a top priority for us.

Instafeed has undergone significant improvements, and now you can set up a slider with a simple setting adjustment.

If you need assistance, our team is always available to assist you. Please don't hesitate to reach out to us at support@minttstudio.com.

Thank you,
Instafeed Team

June 2, 2019

Do the job and really easy to plugin, no problems except sometimes, it's doesn't connect to the IG token.

Innergic
Belgium
7 months using the app
Mintt Studio replied July 5, 2024

Hello Innergic,

Thank you for your kind review.

It's fantastic to hear that found our app easy to use and that you are happy with it.

Tokens are managed by Instagram and they usually update to ensure your Instagram account is secure. Nowadays, our app no longer requires tokens.

If you ever need assistance, please contact us at support@minttstudio.com - our team is always here to help you!

Thank you,
Instafeed Team

Edited October 13, 2018

Didnt work at first, I kept getting error that says I must delete my cookies (which I do) and then I still get the error.
Their helpdesk was awesome and fast, and gave advice to do everything in incognito, which worked

Little Freshbox
South Africa
5 months using the app
Mintt Studio replied July 5, 2024

Hello Little Freshbox,

Thank you for sharing your feedback.

It makes us really happy to hear that you enjoyed the experience with our Support team.

If you ever need assistance again don't hesitate to reach out.

Best wishes,
Instafeed Team