Instafeed ‑ Instagram Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,755)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for seamlessly integrating Instagram feeds, including Reels, into their websites without affecting loading speeds. They appreciate the visual enhancement and customization options that align with their branding. The app is noted for its ease of installation and management, with a user-friendly interface. Support is consistently praised for being quick and efficient, often resolving issues within hours.
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I am extremely satisfied with the support provided by the Instafeed team. They went above and beyond to help me add an Instagram feed section to my Shopify store's homepage. The process was seamless, and their responsiveness and expertise made it a great experience. Thanks to their assistance, my store now looks even more engaging with the beautifully integrated Instagram feed. I highly recommend the Instafeed app and their excellent support team!
Hello My Store, thank you so much for leaving us this thoughtful review and for recommending us! We are beyond happy to hear that you enjoyed our app, its appearance on your store, and the experience with our support team. Feel free to reach out anytime you need assistance, we are always here for you. Wishing you the very best!
So far, so good!
I needed their customer service team to add the app to my Shopify store and they completed the request so quickly without issue.
Thank you to the Instafeed team for your help!
Hello BIG SKY SHOP + STUDIO, thank you so much for this review! We're thrilled to hear that our support team was able to assist you quickly and effectively. If you need any further assistance, feel free to reach out. Best wishes!
At first there was an issue that it couldn't load because I had an older Shopify theme and it said to contact them for help. Within a few hours they had fixed the issue and my Instagram feed was installed. ( I'm on the free plan.) Impressed with the customer service.
Hello Bright Life Studio, thank you for your amazing 5-star review! We are so happy to hear that you had a positive experience with our team and that we were able to assist you promptly. If you ever need further help, don’t hesitate to reach out, we are always available. Best wishes!
Quick and easy install - their customer service team was fast and responsive to my questions.
Hello Sex and Monsters, thank you so much for this 5-star review! It's amazing to hear that you found our app easy to install and that you enjoyed the experience with our support team. If you ever need help again, don't hesitate to reach out. Best wishes!
Great support.
Love the app and it's features.
Hello Ell Soll Fashion, thank you for this kind review! We are thrilled to hear that you enjoyed using our app and had a positive experience with our support team. If you ever need anything, feel free to reach out. Best wishes!
Excellent customer service and great app.
Hello Thalie Paris, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to help whenever you need it. All the best!
We installed the app and had the most excellent technical support when we needed it. The app is super easy to install and get working and the team helped us with bespoke CSS code to get the exact colours we wanted in the feed button and review stars to match our branding. Fabulous support, great app that works super well and we have two feeds installed. Great price per month. We are very happy and recommend you install and use this Instafeed app. Check out our use of the app on our site https://johndyergallery.com/collections/new-artwork
Hello John Dyer Gallery, thank you so much for your wonderful review! We are thrilled to hear that you found the app easy to install and that our team was able to assist you in perfectly matching your branding. It means the world to us to know that you are happy with the way the feeds look on your website! We truly appreciate your recommendation and for sharing your experience. If you ever need further assistance, feel free to reach out. Thanks again for choosing Instafeed. All the best!
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
worst App , i dont know wht the problem is , the app does not load properly in shopfiy backend and you cant save or edit your feed , worst customer support dont understand why should a paying customer enter there email id and bang there head with a chat bot.
Reply to App Team,
As explained over email taking email of paying customers and providing them better and faster customer support cannot be marked as email collection any where in the world. I had share detailed screen shot with your team over email and shared my browser and system details as well and no i was not using any app and was never blocked etc by your app , your app has some navigation issue in feed settings page , instead of arguing with messenger it would be great if you could focus on improving the app UI and customer support.
As our customer service team explained in detail, we take privacy as a priority and don't collect your email on app install. For that reason, when you want to contact our support you need to provide an email so we can get back to you. We don't use chatbots, you'll always talk with real humans. What you might be referring to as a chatbot is just the automated chat introduction.
As per the issue you described, you never replied to our question. It seems that you were using tools to manipulate the app UI. Our systems automatically blocks suspicious activity.
If you can clarify the questions we sent you we are happy to help with the issues you are having on https://kamuklife.com/
Very helpful and a great app. Easy to use.
Hello HEXXEE, thank you for this review! We are glad to hear you find Instafeed helpful and easy to use. If you ever need any support, we are here for you. Best wishes!