Reviews (1,625)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and ability to enhance website aesthetics and engagement. The free version offers basic functionality, including Instagram Reels display. The support team is praised for their quick, efficient responses and assistance with installation. The app is noted for its simple setup, flawless performance, and reasonable pricing. It boosts social proof and makes products more relatable. The design is modern and mobile-friendly, with features like video autoplay. The support team is recognized for their professionalism and efficiency in resolving issues.

March 12, 2024

Although some of the features of the app are difficult to adjust/implement on your own unless you are a coder, the Instafeed customer service team was quick to aid in any issues I had. They took care of my problem without me having to do anything. It was super easy and seamless.

piper & mint
United States
4 months using the app
Mintt Studio replied March 14, 2024

Hello piper & mint, thank you so much for this 5 star review! We are thrilled to hear that you enjoyed the experience with our support team. We understand that certain unique customizations may require coding, but our support is always ready to assist in tailoring these customizations to perfectly meet your needs. If you have any other requests in the future feel free to reach out to us. Best wishes!

May 5, 2024

Great app and great customer service. Even helping me on a Sunday!

Akoussa
Senegal
About 2 years using the app
Mintt Studio replied May 7, 2024

Hello Akoussa, thank you so much for this 5 star review! We're delighted to hear that you enjoyed our app and the experience you had with our support team. If you ever need help again don't hesitate to get in touch, our team is always ready to assist you. Best wishes!

May 7, 2024

Great application. I couldn't install the application on my store and I really appreciated the responsiveness of the team who responded quickly to my request.

ATOMEEK GEEK
Réunion
2 months using the app
Mintt Studio replied May 8, 2024

Hello ATOMEEK GEEK, thank you so much for this 5 star review! It's amazing to hear that you enjoyed our app and the experience you had with our support team. If you ever need help again don't hesitate to get in touch, our team is always ready to assist you. Wishing you all the best!

June 8, 2024

Customer service is great! Very professional and prompt.

Duchess Air
United States
Over 1 year using the app
Mintt Studio replied June 9, 2024

Hello Duchess Air, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support. If you need help again don't hesitate to reach out, our team is always ready to assist you. Best wishes!

April 26, 2024

Great app that does its job, support is quick and helpful. Thanks Nuno!

Phoenix Food & Dessert
United States
4 months using the app
Mintt Studio replied April 28, 2024

Hello Phoenix Food & Dessert, thank you so much for this review! It's amazing to hear that you are happy with our app and with the experience you had with our support team. If you ever need help again don't hesitate to get in touch, our team is always ready to assist you. Best wishes!

February 23, 2024

Great app & even better support team! Nuno was quick to address a problem we had showcasing our feed on our website. Love the accessibility & features! Get it for your site!

Miss Match Group Inc.
United States
Almost 4 years using the app
Mintt Studio replied February 24, 2024

Hello Miss Match Group Inc., thank you so much for this kind review! It's amazing to hear that you enjoyed our app and the experience with our support team. If you ever need assistance again, please don't hesitate to reach out, we're always here to help. Wishing you all the best!

May 9, 2024

support is great, just started using but excited to use this on our site and continue to grow with it.

Neon Wave
United States
9 days using the app
Mintt Studio replied May 10, 2024

Hello Neon Wave, thank you so much for leaving us this review! It's fantastic to hear that you are happy with our app and support. If you ever need more assistance along the way, don't hesitate to reach out. Best wishes!

May 9, 2024

I had a very basic question while using the free version. They responded promptly and patiently, quickly resolved my issue.Thanks team!

AttaPaw
Hong Kong SAR
2 months using the app
Mintt Studio replied May 10, 2024

Hello AttaPaw, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience you had with our support team. If you ever need help again don't hesitate to reach out. Best wishes!

May 9, 2024

Support doesn't really help. would recommend other apps

n99 (JP)
Denmark
Over 3 years using the app
Mintt Studio replied May 10, 2024

Hey n99, we take great pride in the support that we offer. I can see that our team tried to help you as much as possible but your Meta account was never properly configured. Instafeed is a Meta and Instagram official app, by using our app you know that your Instagram account is secure but that requires you to properly configure it and follow Meta guidelines. Feel free to contact us again at support@minttstudio.com once you get your account.

March 20, 2024

It works. Good service. Great. Needed. Thank you

Bredal Wild - The luxury leather shop.
Norway
Over 3 years using the app
Mintt Studio replied March 21, 2024

Hello Bredal Wild, thank you very much for this review! We're delighted to hear that you enjoyed our app and the experience with our support team. If you ever need help again feel free to reach out, our team is always ready to assist you. Wishing you all the best!