Instafeed ‑ Instagram Feed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,840)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its seamless integration of Instagram feeds into their websites, enhancing both aesthetics and functionality. It supports various themes and includes Instagram Reels, improving dynamic content without slowing down the site. The app offers easy customization, even on free plans, and excellent customer support, assisting with custom code and integration issues. Merchants appreciate its user-friendly setup and efficient operation.
Refine
-
By rating
Looks great on 2 of my sites!
I recently needed assistance and the customer care was super fast and great
Hello סטודיו צ'חה - מנורות אשליית תלת מימד בעיצוב ישראלי, thank you so much for this kind review! We are beyond happy to hear that you are enjoying our app on two stores and that you had a good experience with our support team. Feel free to reach out anytime you need assistance, we are always here for you. Wishing you the very best!
I wasn't able to include the code to my theme but in no time the support team did. Thank you so much! This was the best of customer service I have experienced in a long time.
Hello www.toybox.ae, thank you so much for your lovely feedback! It means the world to us that our support team was able to assist you. Please know that if you ever need anything in the future, we are always here and happy to help. All the best!
super!!
Hello Clouts, thank you so much for this 5-star review! It's amazing to know that you enjoyed our app. Best wishes!
Amazing staff that helped the feed look great on my site
Hello NorthwoodsGrills, thank you for this 5-star review! We are thrilled to hear you enjoyed our app and had a great experience with our support team. We are always here to help whenever you need. All the best!
Quick and easy install - their customer service team was fast and responsive to my questions.
Hello Sex and Monsters, thank you so much for this 5-star review! It's amazing to hear that you found our app easy to install and that you enjoyed the experience with our support team. If you ever need help again, don't hesitate to reach out. Best wishes!
Great support.
Love the app and it's features.
Hello Ell Soll Fashion, thank you for this kind review! We are thrilled to hear that you enjoyed using our app and had a positive experience with our support team. If you ever need anything, feel free to reach out. Best wishes!
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
Ines was incredible assisting me with technical support for my shopify store; professional, prompt and extremely helpful. I am most grateful.
Hello Oski and Lottie, we truly appreciate your wonderful review! It means everything to us to hear that you had such a positive experience with our support team. If you ever need assistance, don’t hesitate to reach out, we are always here for you. Wishing you all the best!
Great app! Very easy to set up, and very responsive customer service. They helped to customize the titles. I highly recommend!
Hello Chamaye, thank you for this kind review! We are delighted to hear that you found the app easy to set up and that you enjoyed the experience with our support team. Your recommendation means a lot to us! If you ever need assistance again, we are here to help. Best wishes!
Free to use with a great and fast support service.
Hi GYMP, thank you for your kind feedback! It makes us really happy to hear that our team was able to help you quickly. If you need help again, feel free to contact us anytime, we are always here to help. Best wishes!