Reviews (98)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 11, 2021

Really bad quality product. Does not support language translation functionality of Shoppify. It is important that they support the native store language functionality that Shopify provides, that way content can be translated . "Instant FAQ & Help Center" is the only portion of my site missing the translation due to this issue.

BALEARICAL
Estonia
Over 2 years using the app
RoarTheme replied June 11, 2021

Hello,

Unfortunately, our app does not support the multi-language feature.
I’m so sorry about this inconvenience. Hope you understand!

April 13, 2023

The app seems to be super good - I've been excited to use it, but unfortunately it doesn't save the work. I've been trying for 2 days now and I've lost the work a couple of times because it simply won't save. I had to close the page and lose it all.

I hope they can fix this because it's a very cool app.

SiegaNativa
United States
Almost 2 years using the app
RoarTheme replied April 14, 2023

Hello,

First of all, I'm sorry for this inconvenience!

Regarding your question, please help me submit a ticket to https://haloroar.ticksy.com/submit/#100020625, our support ...

February 24, 2021

Sehr schlecht, da die App die deutsche Rechtschreibung leider nicht akzeptiert und diese komplett zerschießt. so wird z.B. aus "können" immer "kann". Wodruch der Kasus nicht mehr passt!

Nord Pro
Germany
4 months using the app
RoarTheme replied February 24, 2021

Hello Nord Pro,

First, I'm so sorry about your case. I think there is a misunderstanding here.

Could you please give me a staff account via app@roartheme.com (permission to ...

June 21, 2021

app cannot edit and save. it stuck forever after clicking save. Please fix this app because apart from that, it is really reliable

EM TAPAK KUDA
Malaysia
9 days using the app
RoarTheme replied June 21, 2021

===== UPDATE =====

Dear Sir/Madam,

Now, it is a pleasure to announce that we have just finished the server maintenance and our apps are now back in action. You can now use ...

August 23, 2021

After changing into new theme, the app doesn't appear in my store. Really disappointing with this app.

Familiss
Malaysia
4 days using the app
RoarTheme replied August 23, 2021

Hello,

I think you changed your live theme without running the app install wizard to add the required code to your new theme.
Please refer to the below link, it will let you ...