Reviews (300)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.
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Worst service and the support staff doesn't know how to resolve the issues. They just keep on telling you to wait but nothing will happen. I thought this would be different but the experience is pathetic. I won't pay a bit for this i am telling you in advance. Kindly get this resolved or i would have to see other options. Its been a month now and still the issues are not resolved.
**Outstanding WhatsApp automation tool with top-notch support!**
Interakt has been a complete game-changer for streamlining our Shopify store's customer communication and sales workflows. The automated WhatsApp campaigns, abandoned cart recovery, and COD confirmation features work seamlessly and have noticeably boosted our conversion rates. The mobile app makes customer chats effortless to manage on the go, and the support team is prompt, knowledgeable, and always ready to help. Highly recommended for any e-commerce brand looking to scale!
We have had a wonderful experience with the Interakt support team. We have been using the Interakt WhatsApp API system for more than 3 years, and it has helped us increase our WhatsApp inquiries and boost our sales.
The application is very helpful for our business, especially because the mobile app is available, which makes it easy for us to chat anytime. The customer support team is excellent. Whenever we face any issue, we just drop an email and the team gives quick support.
A special thanks to Nishant Arora for the Google Meet training and support. The training was very helpful and made it easy for us to learn and understand everything clearly.
Thank you, Interakt team, for your great support. We only have one small request: please update the Interakt dashboard with a newer and faster UI. This is just our opinion. Overall, we are very happy with Interakt and truly appreciate your service.
Great experience with Interakt! The platform is easy to use, and the support team has been responsive and helpful throughout. Definitely a useful tool for managing WhatsApp communication.
We have had a wonderful experience with the Interakt support team. Great app to keep your existing customers connected
Great app with seamless Shopify integration and excellent WhatsApp automation. Easy to use, and the support team is always helpful. Highly recommended!
The campaign setup was easy, the team helped promptly. Very good support.
Good
Great experience with the Interakt.Support team makes the experience seamless
Nice experience support staff is also good
