Interakt ‑ Sell on WhatsApp

Very disappointing experience with Interakt.

Our paid subscription was suddenly ended, despite being active on Shopify. As a result, all WhatsApp campaigns stopped, causing direct business and revenue loss.

We have been continuously following up for the last 3 days, but there has been no proper support, no resolution, and no accountability from their team. Only generic responses, no action.

For a business that depends on WhatsApp automation, this kind of downtime and lack of support is unacceptable. Paying customers should not be left stranded like this.

Would not recommend Interakt to serious D2C businesses unless they improve support response time, escalation handling, and reliability. We are shifting to BotPenguine.

Interakt has been a game-changer for Tahiliya! It’s the most affordable and efficient WhatsApp marketing tool we’ve used. They’re always quick to launch new features matching top competitors. Plus, their customer support team is amazing — super responsive with fast replies and resolutions. Truly reliable and great value for money!

Honestly, one of the best platforms I’ve ever used! The support team is super fast in responding and explains everything clearly step by step. The platform itself is very easy to use and well organized — even for first-time users.
It really helped us manage customer communication in a professional and seamless way, especially with automated WhatsApp messages
I highly recommend it to anyone looking for a smart, reliable, and fast system that makes the customer experience much better.

I connected Interakt to my shopify store 2 months back and my experience so far has been flawless. The interface is quite simple and easy to navigate and set up by myself and whenever i have any questions, the support team (Pranali Kamble) have been amazingly efficient in their help. The team has been patient and gone out of their way to explain features that I did not even realize that i needed. Thank you. Keep up the great work.

I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement.
Thank you, Interakt, for your consistent support and for helping us grow our business.

The Intreakt team works very efficiently. They helped me resolve many of my doubts and explained everything clearly. Their support was timely and very helpful. Overall, it was a great experience. Highly recommended

Interakt is a reliable tool that makes WhatsApp customer communication simple, fast, and easy to manage for growing businesses.

Using Interakt has been a game changer for our business! It’s helped us communicate with our clients in a much more professional and organized way. The platform made it easy to manage conversations, follow up efficiently, and ultimately increase our sales. Highly recommended for any business looking to improve customer engagement and grow faster!

Once you take the plan, nobody will support you to set up the account. During taking payment , people will come and take the payment first via shopify subscription and do false commitment that their team will immediately contact us and set up the required things. But actually nothing happens like that. Its a cheating

Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!