Reviews (300)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing customer communication and engagement, boosting sales and improving relationships. It's effective in abandoned cart recovery and COD order confirmations, reducing returns. Automation features like WhatsApp messages and bulk campaigns are appreciated. The app integrates well with Shopify and WhatsApp, offering a user-friendly experience. The support team is praised for being responsive and knowledgeable, efficiently resolving issues.

August 25, 2026

**Outstanding WhatsApp automation tool with top-notch support!**

Interakt has been a complete game-changer for streamlining our Shopify store's customer communication and sales workflows. The automated WhatsApp campaigns, abandoned cart recovery, and COD confirmation features work seamlessly and have noticeably boosted our conversion rates. The mobile app makes customer chats effortless to manage on the go, and the support team is prompt, knowledgeable, and always ready to help. Highly recommended for any e-commerce brand looking to scale!

The Handlooms
India
About 4 years using the app
June 16, 2026

We have had a wonderful experience with the Interakt support team. We have been using the Interakt WhatsApp API system for more than 3 years, and it has helped us increase our WhatsApp inquiries and boost our sales.

The application is very helpful for our business, especially because the mobile app is available, which makes it easy for us to chat anytime. The customer support team is excellent. Whenever we face any issue, we just drop an email and the team gives quick support.

A special thanks to Nishant Arora for the Google Meet training and support. The training was very helpful and made it easy for us to learn and understand everything clearly.

Thank you, Interakt team, for your great support. We only have one small request: please update the Interakt dashboard with a newer and faster UI. This is just our opinion. Overall, we are very happy with Interakt and truly appreciate your service.

Stanwells Kids
India
Over 3 years using the app
August 31, 2026

Great experience with Interakt! The platform is easy to use, and the support team has been responsive and helpful throughout. Definitely a useful tool for managing WhatsApp communication.

Munchilicious
India
5 months using the app
August 14, 2026

We have had a wonderful experience with the Interakt support team. Great app to keep your existing customers connected

boonbabies
India
4 months using the app
July 30, 2026

Great app with seamless Shopify integration and excellent WhatsApp automation. Easy to use, and the support team is always helpful. Highly recommended!

One Performance Nutrition
India
3 days using the app
July 11, 2026

The campaign setup was easy, the team helped promptly. Very good support.

Floranza Fashion
India
1 day using the app
May 29, 2026

I honest suggestions don't use this app. totally worthless. poor customer support. charge you high price you will find better alternative then this

Rude customer support, high subscription rates, no quality app

Flexshop
India
About 23 hours using the app
September 18, 2026

Good

House Of Zelena™
India
Almost 4 years using the app
September 18, 2026

Great experience with the Interakt.Support team makes the experience seamless

The Luxury Florets
India
About 2 months using the app
September 16, 2026

Nice experience support staff is also good

Gud Mishri
India
About 2 months using the app