Jebbit: Quizzes That Convert

I was using Typeform but the features I needed (like a button) were locked behind an inaccessible paywall. I am so pleased with Jebbit—it does everything I need it to while being aesthetically pleasing and free, to boot. Really glad I found it. It improves the image of my business. Also, support is amazing. They sent along a whole video tutorial for me. Very helpful as a visual learner.

Our engagement with Jebbit, regrettably, culminates in a 2-star rating, reflecting a journey marked by unmet expectations and inflexible service. Initially, we were drawn to Jebbit for its quiz tool functionality. Although it operated well, the value it added did not align with its high cost, especially considering the lack of significant impact on our conversion rates—a key selling point.

Compounding our dissatisfaction was the pricing issue. When we were offered a discounted rate upon expressing our intent to leave, it raised concerns about the fairness of our initial pricing.

The final straw, however, was Jebbit's response to our feedback and consideration of other options. Instead of demonstrating flexibility and understanding, Jebbit chose to quickly terminate access to our quizzes. This abrupt action during a critical decision-making phase felt counterintuitive and only solidified our decision to move on.

In summary, while Jebbit's quiz tool is functional, the overall experience was marred by high costs and a lack of flexibility. Our recommendation to others in search of a quiz application is to seek options that offer both operational excellence and customer-centric flexibility. Avoid rigid long-term contracts and prioritize solutions that genuinely enhance your sales experience and website engagement without feeling bound to unsatisfactory service.

We've had a great experience working with Jebbit overall. The interface takes some getting used to in our experience, but once you get the hang of it it really is a great tool. Any issue we've encountered, we've received great help from Saumya and the team and they've been a huge help in navigating the app. Thanks for all your help!

Encountered a few issues, and Yaya and the customer service team were so helpful. They even organised to call me, so that we could walk through the issues I was having together and solve them. Thanks so much for the help!

Jebbit was exactly what I was looking for! The app is a bit advance in my opinion but there is always someone ready to help in the chat box. You get a response in a very good timeframe. They go above and beyond to answer you questions, with personalized video tutorials and all.

This app is great and the support team are so helpful in guiding you through any problems. I made a huge number of mistakes (didn't read the instructions first) and they were very helpful in sending screen share videos of how to resolve the issues or improve the quiz. Highly recommend!

great app, friendly support! would recommend for anyone looking to have product surveys on their shop

Excited to get Jebbit quizzes launched on our website! Their support has been extremely helpful getting the app set up and fully integrated with Shopify. They're quick and attentive. Really great build out for the quiz as well with logic that makes it easy to get detailed in custom outcomes.

We loved working with Jebbit to launch our online experiences. While we did run into some technical issues, Yaya was a great resource. She was accommodating, reliable, and helped my team and I resolve our issues in time for our anticipated launch date. Highly recommend the Jebbit technology and team!

This is my first time using this app and i was confused at first, with the help of customers service rep Yaya De Angel who created a detailed video example of what my inquiry was about really made it smooth. I will continue to use their service and once my business demands grow i will upgrade for sure