Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 30, 2023

The creation of product quizzes was very easy however the issue lies with actually transferring it onto your shopify website. There is quite limited information online on how to do so. If you are like me and were confused add a custom liquid on your home page then paste your code in there!

Vitality Zone
United Kingdom
3 days using the app
Jebbit Inc. replied September 1, 2023

Hi there! Thanks so much for this feedback. It looks like our support article on this topic was accidentally hidden this week and we have now made it visible again. You can access it here for ease of implementation. https://knowledge.jebbit.com/en/articles/4602636-embedding-a-jebbit-experience-in-a-shopify-storefront
Thank you!

July 4, 2023

Encountered a few issues, and Yaya and the customer service team were so helpful. They even organised to call me, so that we could walk through the issues I was having together and solve them. Thanks so much for the help!

elemental herbology
United Kingdom
Almost 2 years using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review! Cannot wait to see the ROI form your quiz!

May 18, 2023

Jebbit support is top notch. Adrian was very quick to respond and made the support experience personal. Right on the fly, she created a how-to video for me, personally, to assist me in navigating around the issues I was having. Support is definitely set apart from others I've seen!

The Fragrant Notes Co.
United States
9 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your kind words! We are so glad to have you in the Jebbit ecosystem!

March 14, 2023

Maryetta has been an absolute lifesaver during the entire quiz-building process. She was always available to hop on a call to work through any questions or issues I was facing as a new Jebbit user. We launched a new product shortly after launching our first quiz and she helped me plan ahead during the initial build to make it a smooth transition to the updated quiz. Skincare is such a personal recommendation and we were able to nail down the quiz to give the best possible recommendation to our customers.

Jebbit quiz look & feel makes for an easy user experience for both our customers taking the quiz and for us to update as changes are needed. The reporting dashboard is straightforward, user-friendly, and has all the information you would need.

Glow Recipe
United States
7 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review Glow Recipe team! We love hearing that you were able to utilize your quiz alongside a product launch! Thanks for being part of the Jebbit family.

May 26, 2023

Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.

United Kingdom
2 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for writing in! The Jebbit support team really is world class - happy to help whenever you need!

January 2, 2023

Yaya was incredibly helpful with an issue with my quiz placement I had a couple of days ago. She wasn't sure she could help me, but by the end of the day, she found the information I needed. She stuck with it when my Shopify expert could not help and Shopify support told me to hire an expert. Everyone gave up except Yaya. Thank you!

United States
About 1 year using the app
March 29, 2023

Jebbit's customer service is excellent! Their response time is minimal and quick. They understand the situation and provide the best and easiest solution. They would provide a video, a step-by-step guide if need be which I think is incredible. Great work!

United States
10 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review!

February 3, 2023

I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!

United Kingdom
10 months using the app
April 24, 2023

Amazing support. Helped me even when I had to translate into a new language. Would recommend to anyone.

Shoe Zero
United States
3 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your support!

February 2, 2023

this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!

Upful Blends
United States
7 months using the app