Reviews (61)

Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 25, 2025

L'application est vraiment nul ça fait que beuguer je ne peux pas changer de texte bref il faut revoir l'ergonomie de votre application

Bellora Bijoux
France
About 22 hours using the app
December 8, 2023

Our engagement with Jebbit, regrettably, culminates in a 2-star rating, reflecting a journey marked by unmet expectations and inflexible service. Initially, we were drawn to Jebbit for its quiz tool functionality. Although it operated well, the value it added did not align with its high cost, especially considering the lack of significant impact on our conversion rates—a key selling point.

Compounding our dissatisfaction was the pricing issue. When we were offered a discounted rate upon expressing our intent to leave, it raised concerns about the fairness of our initial pricing.

The final straw, however, was Jebbit's response to our feedback and consideration of other options. Instead of demonstrating flexibility and understanding, Jebbit chose to quickly terminate access to our quizzes. This abrupt action during a critical decision-making phase felt counterintuitive and only solidified our decision to move on.

In summary, while Jebbit's quiz tool is functional, the overall experience was marred by high costs and a lack of flexibility. Our recommendation to others in search of a quiz application is to seek options that offer both operational excellence and customer-centric flexibility. Avoid rigid long-term contracts and prioritize solutions that genuinely enhance your sales experience and website engagement without feeling bound to unsatisfactory service.

Nest Bedding®
United States
Over 2 years using the app
Jebbit Inc. replied December 11, 2023

Hi there,
Thanks so much for writing in and our apologies that your experience did not elicit 5 stars.

Unfortunately your customer success manager was not able to establish the connection with you that provides the best opportunities for recommendations and optimizations to help you meet your goals. We would be more than happy to revisit and open these conversations back up should you be interested in the future.

We completely understand your need to find a solution that better fits your business. We always strive to make sure that our customers are satisfied and work to find solutions when something is not working. We are sincerely sorry that you are walking away having not felt that. We wish you nothing but success with your business in the future!

July 4, 2023

Encountered a few issues, and Yaya and the customer service team were so helpful. They even organised to call me, so that we could walk through the issues I was having together and solve them. Thanks so much for the help!

elemental herbology
United Kingdom
Almost 2 years using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review! Cannot wait to see the ROI form your quiz!

February 13, 2023

Great quizzes and amazing customer support. Maggie was super responsive and helpful, making quick edits to our quiz to help us out. Would recommend 100%!

Au Naturale Cosmetics
United States
Over 1 year using the app
March 29, 2023

Jebbit's customer service is excellent! Their response time is minimal and quick. They understand the situation and provide the best and easiest solution. They would provide a video, a step-by-step guide if need be which I think is incredible. Great work!

Nudestix
United States
10 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review!

October 29, 2021

We are still learning to implement this app so I can't speak to its effectiveness in actual use. We have started setting up our first workflow and Jebbit's support team has been incredible. Helpful, prompt, clear and courteous. I couldn't be more pleased so far.

Schoppee Farm
United States
10 months using the app
March 27, 2023

Adrian and Kelsey have been very helpful with onboarding our brand to Jebbit. They spent 1:1 time with me to help make adjustments to our current quizzes and walked me through the process step by step. Great support!

NYDJ Apparel
United States
9 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your support!

March 14, 2023

Maryetta has been an absolute lifesaver during the entire quiz-building process. She was always available to hop on a call to work through any questions or issues I was facing as a new Jebbit user. We launched a new product shortly after launching our first quiz and she helped me plan ahead during the initial build to make it a smooth transition to the updated quiz. Skincare is such a personal recommendation and we were able to nail down the quiz to give the best possible recommendation to our customers.

Jebbit quiz look & feel makes for an easy user experience for both our customers taking the quiz and for us to update as changes are needed. The reporting dashboard is straightforward, user-friendly, and has all the information you would need.

Glow Recipe
United States
7 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review Glow Recipe team! We love hearing that you were able to utilize your quiz alongside a product launch! Thanks for being part of the Jebbit family.

February 2, 2023

this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!

Upful Blends
United States
7 months using the app
May 18, 2023

Jebbit support is top notch. Adrian was very quick to respond and made the support experience personal. Right on the fly, she created a how-to video for me, personally, to assist me in navigating around the issues I was having. Support is definitely set apart from others I've seen!

The Fragrant Notes Co.
United States
7 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your kind words! We are so glad to have you in the Jebbit ecosystem!