Jewelry Solutions , 20 reviews

Overall rating
2.4
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 45% of ratings are 1 stars
Edited February 22, 2021

I wonder how long it can take to verify my account? And if the connection with suppliers is free, cause I've seen one which expects 120 fees a month I have just chat with a woman from the RAPnET, and she said that they could give me credentials just if my company is registered as a jewellery shop for at least one year, and the products available via this app are not all the products. Their are just very few products available via jewellery solution from Rap Net

Cavreu
United Kingdom
7 months using the app
Jewelry Solutions replied February 22, 2021

Dear Carveu,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

Edited April 17, 2020

Very Good people. they were a little late to reply but the company works with you to tailor the app the way you like. i highly recommend them to anyone who is a jewelry seller on shopify

AviantJewelers
United States
About 2 months using the app
Jewelry Solutions replied April 7, 2020

AviantJewelers, thank you for understanding and working very closely with us. We are adjusting our team according to the recent market demand. Do not hesitate to contact us if you need any help.

October 10, 2022

Suddenly, you can no longer install the app. The developers appear to have abandoned it despite customers having subscriptions...

Hand-Me-Diamonds
United States
2 months using the app
Jewelry Solutions replied March 8, 2024

Dear Hand-Me-Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

January 5, 2022

Jewelry solutions makes integrating products from other vendors a breeze while making my mom and pop site feel like it can compete with the big guys. Back end use is also easy and customizable .. thank you for being a great support tool.

heartofgoldusa
United States
About 2 months using the app
Jewelry Solutions replied January 17, 2022

Thank you for your review. We are glad to help!

Edited April 5, 2024

Unfortunately I have to change my previous review. I was really happy that I found this app and that the support was helping with all of the small errors.
For some reason the guys from the support team just disappeared and I can't get to them for over two weeks now and because of that I'm loosing money because I can't lunch my website. This is my last effort to get in contact with you and to get your attention.

Adamas International
Canada
Over 2 years using the app
Jewelry Solutions replied March 8, 2024

Dear Adamas,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

Edited August 18, 2021

Robert is amazing, I was extremely stressed out and trying to understand how to make this work with my website and he was very professional and continued to help me step by step. Answered all my questions which is amazing. Thank you again Robert!

AROMA LOOKS
United States
28 days using the app
Jewelry Solutions replied August 17, 2021

Thank you! We apologize again for the delay. We are really overwhelmed with the demand and with the new release of the app. Reach us at anytime. :-)

September 8, 2019

Finally an affordable solution that helps the jewelry business with displaying specific needs, includes access to wholesale catalogs, and shipping with insurance integration. Love it!

Nina Bacci Jewelry
United States
16 days using the app
Jewelry Solutions replied September 16, 2019

Thank you. We strive to deliver the best experience to our clients and our support can assist you in anything you might need to improve your store displaying, processes and sales conversion.

November 19, 2019

I love this app! It was SUPER easy to install and integrate with my website. As a retailer, I was able to connect with a wholesaler I use. Instead of uploading the products one by one, I clicked on a list of products I wanted to add and they were in my list of products. I then specified the collections I wanted them to go in and voila! They are now on my website. The support team was awesome. I had the app integrated in less than 10 minutes.

Sweet Bling
United States
12 days using the app
Jewelry Solutions replied November 20, 2019

Thank you. We strive to deliver the best experience to our clients and our support can assist you in anything you might need to improve your store displaying, processes and sales conversion. Do not hesitate to contact us.

September 16, 2019

Dident get the app to work on my site. Contacted support but they newer replyed...............................

viklands - 2019 - all rights resereved
Sweden
4 days using the app
Jewelry Solutions replied September 16, 2019

Dear CX viklands,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

September 10, 2021

I am trying to use this app but unfortunately no luck and no support at all. I am still waiting for your reply...

shoprmcgems
Hong Kong SAR
18 minutes using the app
Jewelry Solutions replied September 11, 2021

Dear Shoprmcgems,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.