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I've been extremely happy with this app and the support behind it. As a small business owner, SEO can feel overwhelming, but this app made it easy to implement structured data correctly on my Shopify store.
One of the biggest highlights has been seeing Google Rich Results appear for my products, including pricing, reviews, availability, and shipping information. The team even reached out proactively to let me know they had spotted my products appearing with Rich Results in Google Search, which was a pleasant surprise.
Their support has always been responsive, knowledgeable, and genuinely interested in helping my store succeed. They monitor results, answer questions, and provide guidance beyond what I expected.
If you're looking to improve your Shopify store's SEO and increase your visibility in Google Search, I highly recommend this app. It's been a valuable investment for my business.
Wow, thank you so much for leaving a review and for your kind words. It really means so much to me. I'm glad you've found the app to be easy to use and that your results started to show so quickly. It's my absolute pleasure to help and I look forward to monitoring your Rich Results going forward as well. If any questions come up, please don't hesitate to reach out anytime.
- Ilana
I’ve been a paying customer of this app for a couple of years and recently ran into an issue after being billed for a renewal I missed canceling by just 5 days. I reached out promptly, expecting some flexibility given my long-term use, especially since the app’s own policy indicates that exceptions can be considered in certain cases. Despite that, I was told there are absolutely no exceptions, showing zero flexibility or consideration for customers, even in reasonable situations.
What was more concerning than the refund denial itself was the tone of the communication. Throughout the interaction, I remained polite and professional in trying to resolve the issue. After a couple of follow-ups, I was told further emails would not be responded to and that my messages were “bordering on harassment,” which felt dismissive and not aligned with a customer-first approach.
From a functionality standpoint, I also discovered that the app was duplicating structured data already provided by Shopify, which may negatively impact SEO rather than improve it.
Overall, while the app may work for some, my experience with both the support and the value provided was disappointing. I would recommend others carefully evaluate whether it’s truly adding value to their store before committing long-term. If you are unsure, uninstall before your renewal because you will not get your money back.
When you installed in 2024, you had limited Rich Results. Over the course of the two years you had the app installed, not only did number of Rich Results increase, but you also doubled the types of Rich Results that show up for your store. These Rich Results were emailed to you every few months and annually as part of your billing reminder.
Regarding the renewal charge, you received an email from me on March 11th, more than 30 days advance noticed, that your plan was about to renew. I believe Shopify also sends emails that your plan is about to renew. We gave you ample notice before you were charged. You forgetting to uninstall before you saw the charge on your bill is not an exceptional case for a refund.
My policies are very clear which you agreed to when you signed up for the app.
I remained polite and offered to help you get use out of the app since you already paid for it. You ignored my decision and continued to ask including trying to tattle to Shopify in order to manipulate a refund.
Yes, it became borderline harassment after you made the 5th request for a refund and you would not accept the decision.
In return you posted this one star review and said "If you’re open to reconsidering the refund as a one-time exception, I’d be happy to update my review to reflect that."
That's extortion, not the sign of a "polite and professional" person.
We are very satisfied with the app, the personal support from Ilana and her expertise. The results are exactly what we hoped for, and our products are now showing with Rich Results on Google. Highly recommended!
Thanks so much for taking the time to leave a review. It was great to see your continued Rich Results this week and so glad to hear you are happy with your results. As always, please don't hesitate to reach out with any questions. I'll continue to monitor your Rich Results and update you regularly as I see them.
- Ilana
Totally helped to get our products out on Google!
Yay! I appreciate you sharing and for taking the time to leave a review. If I can help with anything please let me know. In the meantime, I'll continue to monitor your results and keep you updated. Don't hesitate to reach out with any questions.
- Ilana
This company is top notch. Any time I have a question, Ilana is quick to respond.
Thanks so much for your review and it's been my absolute pleasure to help. Loved seeing your continued results this week and hope to see even more in the future. As always, please don't hesitate to reach out with any questions.
- Ilana
The only rich results app you need for SEO - stop looking elsewhere. I come from a software background, so I can usually tell when something is built well versus just marketed well, and this app gets my stamp of approval. It solves a very specific SEO problem without a bunch of fluff, and it gives me confidence that a technical layer I don't want to babysit is being handled correctly. The recurring result analysis emails are great too, seeing a glimpse of what the app is doing and how well it's working.
Ilana has been great. She clearly knows this space inside and out, she’s responsive, and makes an initiative to ensure her app is helping your business. She proactively checks in to review the app and SEO results instead of just pointing you to docs and moving on. This is a common theme, as you can see in other reviews across the board. Thanks Ilana!
Exceptional app! Illana is pro and developed this app with all the right features. We've seen in a substantial boost in review snippets, merchant listings and other SEO benefits. Highly recommend!
I'm loving seeing your Rich Results so quickly and it's wonderful to hear you're seeing boosts in your SEO already. Don't hesitate to reach out as more questions come up. I'll continue monitoring your Rich Results and update you as I see them. Thank you again for taking the time to leave a review!
- Ilana
This app is amazing.
Even more amazing is the level of support provided to get our store up and running with correct schema markup. We have some legacy code in our theme that was sending confusing microdata signals, but Ilana herself has been instrumental in getting our site all cleaned up.
HIGHLY recommend this app for anyone serious about organizing their schema markup for enhanced visibility
David Ondrick
CTO, Rootganic.com
Thank you so much for your kind words. It really means a lot. Happy to help however I can and I look forward to seeing the results soon. Thank you again for leaving a review and if you have any other questions, please continue to reach out. I'll be monitoring your site for results and keep you posted.
- Ilana
Really very good! I took quite a while to decide to go for this app as it has a price to it, however the support is top notch and the app is working really well, easy to install and configure.
I am convinced its worth it, saving hours of time and providing me with a platform to ensure I can get structured data across the store and continue to build out more data. Time saved, is money saved so am pleased with this investment.
Did I mention the support? Really very good, and feels very personalised and understanding of the store owner.
Love hearing the app has saved you a ton of time and money. I'm so glad you decided to move forward with the app do and it has been my absolute pleasure to help with all your questions. The quick results don't hurt either ;) I'll be keeping an eye on your results over time and keep you updated. In the meantime, if you have any questions, please don't hesitate to reach out.
- Ilana
This app is excellent and easy to implement. The customer support is exceptional, Ilana's follow through post implementation is better than I have received with any app in over 7 years. She keeps the knowledge base up to date on the ever changing JSON SEO environment ensuring you have the information needed to keep your store up to date with the latest developments.
It's wonderful to hear the app was so easy for you to work with. I'm here to help anytime, however I can! Thank you so much for your kind words and if you have any other questions, don't hesitate to reach out. Keep an eye out for future emails from me as I continue to monitor your results.
- Ilana