Reviews (681)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.

January 8, 2025

Amazing support with particular reference to Leah who helped us optimize our flows to get the highest number of reviews - thank you so much! Marcus has also been incredible throughout!

UpCircle Beauty
United Kingdom
Over 2 years using the app
Junip Inc. replied January 16, 2025

Thanks so much for the kind review 🙏

December 26, 2024

Junip has enabled us to increase our rate of customer reviews. We use customer feedback in developing new products and the reviews via Junip have been a great help. It is very easy to use and integrate into your Shopify store.

JK Adams
United States
Over 1 year using the app
Junip Inc. replied January 2, 2025

Awesome to hear Junip has helped you gather more reviews! Thanks so much for taking the time to leave us a review and for sharing your experience :)

January 13, 2025

Our support contact Malvina has been exceptionally helpful the whole way through setup and post-setup support. Highly recommend Junip as the number one choice of reviews app on the market.

Joonya US
United States
7 months using the app
Junip Inc. replied January 16, 2025

Thanks so much for leaving a review! Glad to hear you've enjoyed the support from Malvina and are liking Junip so far :)

February 14, 2025

So far this app has been super easy to manage and the support team has been very helpful! Definitely recommend.

Dr. Idriss
United States
Almost 2 years using the app
December 10, 2024

Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!

Zoomlite
Australia
Almost 2 years using the app
Junip Inc. replied January 2, 2025

Thanks so much for leaving a review! I'm glad we could provide you with a great experience :)

December 18, 2024

We love Junip! I love that our customers can see more specific information so that they can be more confident when making their purchases. Thank you :)

CENTRED.®
United Kingdom
About 2 years using the app
Junip Inc. replied January 2, 2025

Thank you for the review! 🙏

December 23, 2024

We have been with Junip for over a year. Super easy to set up and get rolling. It looks great and anytime I have had to contact support they are always quick and helpful.

Coffee Beanery
United States
About 2 years using the app
Junip Inc. replied January 2, 2025

So great to hear you've been enjoying Junip! Thanks so much for leaving us a review :)

January 16, 2025

Super easy to set up and get going with Junip. The installation was quick, and getting the reviews to show up on my theme was a piece of cake.

It was surprisingly easy to bring over my reviews from my old platform. I thought it was going to be a hassle, but nope – the whole import process was smooth, and all my reviews transferred without any issues.

If you’re looking for a review app that’s straightforward and just works, Junip is where it’s at. Definitely recommend giving it a go!

Quigley Designs
Canada
2 months using the app
Junip Inc. replied January 22, 2025

We're so glad to hear you had a smooth transition to Junip ☺️ Appreciate you taking the time to leave such a lovely review :)

December 3, 2024

Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.

She worked with her team to find a solution that fit our needs perfectly, showing a level of customer care that’s becoming increasingly rare these days. Thanks to their flexibility and support, we were able to recover our reviews seamlessly. Leah, you’ve earned our trust and recommendation.

Highly recommend.

Seicha GmbH
Germany
About 2 years using the app
Junip Inc. replied January 2, 2025

Thank you so much for the kind words and for taking the time to share your thoughts! We really appreciate it :)

January 17, 2025

The only Review App that work with the Shopify Basic plan. Highly recommended.

Fair Shirts
Austria
Almost 2 years using the app
Junip Inc. replied January 22, 2025

Thanks for the review! 💫☺️