Reviews (555)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transparent pricing and seamless Shopify integration, which boosts online sales and user-generated content. Key features include review syndication, Klaviyo email flows, and easy CSS customization. The user-friendly interface, reliable performance, and attractive review widget design are also praised. Exceptional customer support is noted for its responsiveness and helpful strategic advice.

October 23, 2024

This is a great app and really helpful customer service! Especially helpful when migrating my reviews from one account to another.

Bossology™
United Kingdom
Almost 2 years using the app
November 7, 2024

We have been working with Junip for more than a year now and we couldn't be happier!
When we need some support or advice the team is always super reliable (reply times and feedback)
A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!

Peachies
United Kingdom
Over 1 year using the app
August 30, 2024

Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.

hachiko Berlin
Germany
About 2 years using the app
November 12, 2024

I love the ease of setting up Junip for my website, it looks great too! The customer service support is quick and efficient, Leah was very helpful and solved my issue right away.

ukiyo tea
United States
3 months using the app
October 17, 2024

Expensive, but you get what you pay for which is premium customer service.

Milky
United States
Over 1 year using the app
November 1, 2024

Junip’s support has been exceptional. Malvina and the team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!

dippi Norge
Norway
5 months using the app
November 19, 2024

Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.

Løs Sundays
United States
Over 3 years using the app
November 11, 2024

Great system that has worked really well for us. The team is helpful and responsive ;)

Neat
New Zealand
Over 1 year using the app
September 18, 2024

I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) )

We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing.

Well done Junip!

Laveen B.V.
Netherlands
About 1 month using the app
November 13, 2024

We are very happy with Junip. It is so much better than other programs we have used in the past. Malvina and her team have been very responsive and helpful.

Walkee Paws
United States
Over 1 year using the app