Reviews (681)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.
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We sell dietary supplements. Our rep at Junip has been awesome. They are working on a syndication option to show review we collect on our site, on larger retail sites that we work with. I'm convinced that that has been part of our increased sales on those sites. Thanks guys, keep up the innovations.
Thanks so much for leaving a review! Awesome to hear about the great results you're seeing with our retail review syndication 🙏
We really enjoy the ease of this app. It helps our customers easily review our products. Meanwhile it helps us keep our reviews organized!
Glad to hear Junip is helping you stay organized with your reviews ☺️ Thanks so much for leaving us a review!
I'm pretty new to using Junip, but so far the app has been easy to install, integrate and use in my store. It seems very easy for customers to leave a review and upload their pics as well because I was able to collect several reviews from my first day of installing the app. I'm giving 5 stars though mostly for their customer service. We were worried about the "write a review" button being public leaving it open for anyone to leave a review even if they were not an actual customer. After expressing my concern, they created the option to remove that feature within less than 24 hrs. Thank you very much Junip team for listening and taking feedback into consideration.
Malvina has been an incredible support for our team as we've launched Junip on our site--attentive, knowledgeable, patient, and quick to respond. We're grateful for her top notch customer service and look forward to getting awesome results with this new platform!
Thank you for taking the time to leave a review! Always nice to hear you've had a great experience with our Support team :)
I reached out to customer services after hours and left them a message with a question. Stuart immediately responded at 10:00 at night and answered my questions and helped me right away. The next morning everything was set and I was ready to go. Great customer service. Will continue to use and recommend them.
Thanks for taking the time to leave a review! Glad to hear you had a great experience with our customer support :)
Love it, easy to navigate & my customers actually use it too
Thanks for leaving us a review! 💫
Solid, easy-to-use platform to implement with a great customer UX. has pretty much all of the features you'd want right outta the box and a very helpful support staff that is very willing to work with you to solve any problems that may arise!
Thanks for the kind words! 🙏
Everything we need in a review app plus an amazing team behind it! Malvina and team have been super helpful at every stage from implementation to post deployment to keep optimised.Thank you!
We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.
Malvina was super helpful, jumping on a call and going through our Junip app and integrations to make sure it was working perfectly!!
Thanks again!!!
Junip is without a doubt the best and easiest (and best value) review platform there is.
We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization.
It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.