Reviews (681)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.

January 20, 2025

Super easy to use, did not feel overwhelming, seamless integration to my shopify store.

Would absolutely recommend!

Frizz + Co™
Canada
Over 1 year using the app
Junip Inc. replied January 22, 2025

Glad to hear you've been enjoying using Junip! :)

January 17, 2025

Love using Junip for our store! Very easy to use and cost is great. No issues at all.

dadgang.co
United States
Almost 2 years using the app
Junip Inc. replied January 22, 2025

Awesome to hear you're loving Junip 🙌

February 14, 2025

It's very user friendly and Leah, on the support team, was great—super quick to respond and helped me resolve an issue.

Kye Intimates
United States
8 months using the app
December 16, 2024

We selected Junip after considering many others (Yotpo, Okendo, Judge.me, and more) and are very happy with our decision. The platform is easy to use, easy to understand, and integrates well with all of the apps we need it to. On top of this, the level of support from the Junip team, even after launch, has exceeded our expectations and is so appreciated for a small team like ours.

BERO
United States
3 months using the app
Junip Inc. replied January 2, 2025

Thanks so much for the kind words and for taking the time to leave us a review! We're glad to hear you've had a great experience with Junip :)

January 22, 2025

Looks great and does exactly what you need—without any extra features—for a reasonable price.

Tortuga
United States
About 1 month using the app
Junip Inc. replied February 4, 2025

🙏☺️

January 22, 2025

Super responsive support team! Overall very easy tool to use for CX and Ecommerce teams.

Jones Road
United States
About 3 years using the app
Junip Inc. replied February 4, 2025

Thanks for leaving a review! Glad to hear you've found Junip easy to use :)

January 14, 2025

Leah at Junip has been super helpful with all my queries about getting the best out of the app on our website. I highly recommend, super easy to integrate and use from a business, and client perspective and their customer service is great!

Miniccino Kids
New Zealand
29 days using the app
Junip Inc. replied January 16, 2025

Thanks so much for the review! Glad to hear you had a great experience with our Support team :)

December 20, 2024

Genuinely one of the best review apps I've ever used and has everything I would need. Email flows, automated customer messages, displays on the site, and completely automated. Mix that with the incredible customer service from Leah and the team, an amazing app overall.

Bioligent
United States
About 1 month using the app
Junip Inc. replied January 2, 2025

It's awesome to hear you've had a great experience with Junip! Thanks so much for taking the time to leave us a review ☺️

January 9, 2025

Exactly what I needed as a new business owner seeking a way to capture reviews and analytics. First app I installed; love it!!

Bella Adornia
United States
2 months using the app
Junip Inc. replied January 16, 2025

Glad to hear you're loving Junip so far 🤩

January 6, 2025

We recently switched to Junip and have been seeing great results. The setup process was seamless and easy to implement across the site, and their support team is highly responsive in addressing any questions or issues. Highly recommend!

Newport Vessels
United States
3 months using the app
Junip Inc. replied January 8, 2025

Thanks for taking the time to leave a review! So glad to hear you've been seeing great results 🤩