Reviews (518)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration and user-friendly interface. They appreciate the exceptional customer support, especially noting staff members like Malvina, Leah, and Marcus for their responsiveness. The customizable review widgets are favored for their aesthetic appeal and functionality. Merchants also value the app's fair pricing, effective enhancement of customer engagement through increased reviews and user-generated content, and its ability to boost sales. The ease of migration from other platforms and integration with services like Klaviyo and Google Shopping are additional benefits, along with its mobile optimization.

August 28, 2024

Great review app and the team is very responsive to solve any issues you have. Highly recommend.

US VANTA
Australia
Almost 2 years using the app
August 3, 2024

Marcus and Stuart from the support team were incredibly helpful in resolving a setup issue for our store. Their quick and professional assistance made all the difference, even with time zone differences.

The app itself is user-friendly and has streamlined our review management process. Highly recommend Junip for anyone looking for a reliable review app on Shopify.

Great job, Junip team!

Jolicare SG
Singapore
13 days using the app
June 19, 2024

Junip is literally everything we wanted for reviews for our small business! Fully customizable creative, affordable, a backend that is easy to use AND set up, AND google shopping syndication (which took some trial and error but the customer support team helped us through everything!) The level of personal support during setup is amazing, Malvina in particular was amazing!

Corpus Naturals
United States
6 months using the app
August 9, 2024

The Junip team answered my question within minutes and gave me a personalized solution for my needs. I'd 10/10 recommend using Junip for customer reviews and UGC integrations!

Misfits Lifting Club
United States
4 months using the app
July 24, 2024

Always great support from this team who's not afraid to get their hands dirty and troubleshoot alongside me.

Gratsi
United States
Over 1 year using the app
June 11, 2024

We've been using Junip for a year now. It's very simple and intuitive for both us as well as the customers. I have spoken with customer service a few times with questions and they're always available to chat (plus it's a human--not a bot!)

Fair price for a great service :)

Coconut Pops
United States
Over 1 year using the app
July 11, 2024

Junip's functionality is amazing, right out of the box. Their team is very responsive to questions and feedback, and their widgets look great on our website. Can't recommend this app highly enough! It's really all you need as far as a review app.

Underground Meats
United States
20 days using the app
August 6, 2024

Customer Service is very fantastic, Thanks Malvina for your help. Great product and awesome features on the free option.

VDS Leathers
South Africa
14 days using the app
July 7, 2024

easy-to-use interface, efficient review collection methods, and affordability. It is also praised for boosting online sales and increasing the number of reviews.

Dough Delights
United States
About 2 months using the app
May 29, 2024

I can't stress enough how good this review app is! The seamless integration with our website and the simplicity of the widget truly stood out to me. Unlike other review apps, this one doesn't overwhelm with cluttered designs or complex interfaces. What I love most is the transparency of their subscription fees - no hidden costs, just straightforward pricing. And their chat support is top-notch; they're quick to respond and incredibly helpful. It's an underrated gem that deserves to be at the top of the list for anyone looking for a reliable and user-friendly review solution. Highly recommended!

ÁINE
Indonesia
Over 1 year using the app