Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and affordable, praising its seamless integration with Shopify and its range of features such as QR code review collection and customizable review stars. They appreciate its ability to boost online sales organically and its effective customer outreach. The customer service is highly commended for its responsiveness and expertise. The app's compatibility with platforms like Klaviyo and Google is appreciated, as is the ease of migration from other review platforms. Merchants also value the modern, customizable design, the ability to collect reviews via SMS, and the incentives for reviews through coupons and rewards. The app's integration with Klaviyo for sending review requests is also a plus. It's a lean app that doesn't affect page loading times.

January 12, 2024

Its been truly a pleasure working with Junip. We moved from a large Review platform to them and its been a dream. Every issue we had with the other review platform is not a issue with Junip. Junip did everything for the migration and setup. Our reviews have already sky rocketed since integrated Junip. I love that they truly think mobile first when getting reviews from the customers. Cannot recommend this app enough!!!

MAKEUP BY MARIO
United States
About 1 month using the app
March 15, 2024

Malivina was so helpful with setting us up on Junip. She went above and beyond to personally make sure everything was set up successfully since we did not have any coding experience to do it all ourselves. Thank you!

C & The Moon
United States
3 days using the app
March 27, 2024

Very easy to use in all realms and great costumer service!
Really reccommend.

happyhydrate
Iceland
5 months using the app
March 7, 2024

Easy to work with and very responsive support.

Bowtreader
United States
About 1 year using the app
February 29, 2024

Excellent service, easy to use app and mobile friendly UX for consumers. Win, win, win!

cocokind
United States
8 months using the app
March 13, 2024

Great support from Marcus, excited to get started with requesting reviews!

DMY Studios
United Kingdom
8 days using the app
January 15, 2024

Great customer service. Easy to use software on the backend and for the customers. Easy to integrate with Shopify. My one suggestion would be to include product grouping for lower tiers as many competitors offer it in their basic package.

shroomworks
United States
About 2 months using the app
January 12, 2024

Junip is easy to use and their support is quick and helpful. I like it better than other review apps that I've used.

The LoudCup Company
Canada
6 months using the app
Edited January 30, 2024

Hit submit too soon on original review, so happy with the team and communication!

Apollo Scrubs
United States
About 1 year using the app
April 14, 2024

Great app, great service.

Grüns
United States
Over 1 year using the app