Junip ‑ Product Reviews App

On-boarding has been great. Going live today. Solid interactions with the team so far and I have corresponded with them considerably on styling and the Klaviyo integration. So far a much better experience than I've had with several other providers in the space.

We've just made the switch from Yotpo to Junip and are loving it so far. The platform is beautifully designed and easy to use. The features are useful and intuitive for our customers. And most importantly, the customer support is wonderful. Thank you to the Junip team!

Junip is the best Shopify application of its kind. If you are looking for such an application and you choose Junip, you can rest assured that it works very well. The integration with Klaviyo is also perfect. I would also like to underline the great role of the support team of Marcus. In conclusion, by installing Junip you make the best possible choice.

So far so good, transitioned from stamped, due to pricing and interface. Happy with the move so far. The interface is much more responsive and easy to use. Grouping product reviews actually WORKS unlike stamped.
Wish they had more display widgets so I could recreate some of the stuff I had with stamped, like email footer widget, just a widget on the homepage that shows total reviews and aggregate rating. I recreated it but had to do some hacky CSS and JS.

Really easy to implement and great support. But is lacking some customizations features that would make the reviews perform better in my opinion. Such as bigger bold review headings, star color customization at top and bottom (If needed to be separate). Just a few little things. But overall, great app.

Review update: Customer support exceeded my expectations & Marcus was very hands on with the help he provided me with. Thanks guys!

After trying a couple of other big name review apps we landed on Junip. It's the most simple to use for us and our customers with a clean interface and plenty of options for integrations. We've found our solution!

Junip have created one awesome review platform! We were quoted over £400 a month to implement Trust Pilot on our website. With the pricing options from Junip - it's a no brainer!

Likewise, we've spoken with other e-commerce brands who have implemented Yotpo and they've accrued hefty developer costs to implement & integrate on their Shopify builds. In comparison, we've got Junip up and running in less than 24 hours.

Junip integrates seamlessly on our site to personalise the front end. In the back-end, we've got total visibility to track key metrics and manage reviews.

Stuart & the team take customer support to the next level! They've gone out of their way to help us get up and running and they respond to support queries in MINUTES. I'm excited to see the features they'll roll out next on Junip.

Just what we needed. Great support and a great app. Special thank you to Marcus on the support team. Very swift in responding and we're loving our experience to date. Thank you!

I can't remember if I had an issue with this app, but I ended up going with another app that I was already using. I am leaving this review based on their customer service. Very kind, friendly and understanding. There were some misunderstandings from another developer, which Stuart advised very kindly. I have no doubt this is an amazing app, but certainly their customer service is enough to make me want to come back again. We need more people like Stuart. Wishing them much success.

We have been using another review app since we started and over time the app got more expensive and metrics related to reviews have been subpar. Been meaning to switch to a different review app but it's been on the back burner because of the amount of work that is required. However, Junip made it extremely easy to switch with their white glove onboarding support. Malvina in particular has been tremendously helpful to migrate from the old app and configure Junip to our specific needs. We could not have asked for a easier onboarding process, time will tell if Junip can deliver better performance but we are extremely confident in the team.