Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and effectiveness in capturing emails and driving conversions. They appreciate its advanced targeting rules and seamless integration with platforms like MailChimp and Klaviyo. The customer service, especially from team members Miranda and Chris, is often praised. The app's managed services and Commerce AI are noted for enhancing promotional campaigns and conversion rates. However, some merchants find the design interface clunky and have issues with tracking conversions. A few reported slow customer service response times and difficulties in cancelling subscriptions. Despite these, many value the fair pricing and its success in reducing cart abandonment rates and increasing revenue.

December 28, 2017

Very easy to set up? Great options when it come to themes.

Banetechny
United States
12 months using the app
October 13, 2017

Still checking it out. Need to review to activate additional features

Vorm Clothing Co
South Africa
12 months using the app
Edited November 14, 2022

Can't access their backend in this morning and keep on say "please try again"..............Can someone check it?

The Health Store Hong Kong
Hong Kong SAR
12 months using the app
Justuno replied November 18, 2022

Thank you for your feedback and thank you for using Justuno. Your feedback is extremely important to us. One of our support representatives should be in touch with you shortly. We look forward to growing alongside your business.

Edited July 9, 2018

Update: I think I figured out why it's not showing up; apparently my store gets too many visitors per month so I would need to pay $50/month to use the app. I happened to notice a small message in the top-right of the app. That's a bit excessive for a simple pop-up app. Too bad Shopify apps don't let you pay "one time" for an app like you can with a theme.

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This app "requires" that you write a review in order to have the free version work, so that's what I'm doing. But before writing the review it seemed to be working.

However, even though it says my pop-up is "live" and it should be showing to all visitors, nothing is happening, so I came back to write a review and see if that kicks it started.

Also, it keeps telling me to configure my coupon code when I try to save and publish the promotion (even though I've done it several times).

Overall I'm very frustrated with the app and feel like I've wasted a lot of time figuring it out.

Nicolesy
United States
11 months using the app
April 16, 2018

Strangely JustUno requires you to leave a review before you can actually use the app. I don't necessarily have anything positive or negative to say at this time, as I am just testing the app.

Capitalsportsman
United States
10 months using the app
December 13, 2017

I have had this for about a month and I am not sure yet because I have gotten no results.

Ibuyemoji
United States
10 months using the app
April 9, 2018

Forced to put a review, so...I'll put one for now. I'll update if I like it.

Omgi Yoga
United States
9 months using the app
April 11, 2018

There is good capability in the system. But the UI is a bit unfriendly especially if you need to setup lots of contextual popups.

Topmunch
United States
8 months using the app
Edited January 31, 2018

no evidence of increased sales conversion yet form any campaigns, easy to use though

Sells Like Teen Spirit Again
United Kingdom
7 months using the app
August 1, 2018

Not great design, but seems functional so far

Lthjkt
United States
7 months using the app