Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and effectiveness in capturing emails and driving conversions. They appreciate its advanced targeting rules and seamless integration with platforms like MailChimp and Klaviyo. The customer service, especially from team members Miranda and Chris, is often praised. The app's managed services and Commerce AI are noted for enhancing promotional campaigns and conversion rates. However, some merchants find the design interface clunky and have issues with tracking conversions. A few reported slow customer service response times and difficulties in cancelling subscriptions. Despite these, many value the fair pricing and its success in reducing cart abandonment rates and increasing revenue.

May 15, 2020

Perfect for our needs. Easy to design and dictate when and where we want informational pop-ups to happen. Super helpful app.

The T-Shirt Deli, Co.
United States
Almost 6 years using the app
November 16, 2017

very great and useful app highly recommended it saves a lot of time

Ramo Trading
United States
Almost 6 years using the app
Edited July 2, 2017

Amazing app and Jenna is awesome at customer service, very prompt in responding. Phone support is so important. We love how easy the app is to run and make changes on in the back end.

Buddhapants 2
United States
Almost 6 years using the app
Edited October 4, 2018

Love JustUno and its ability to convert prospects to leads. I have significantly increased my email list conversions because of it. Sometimes I do wish the user interface was easier...but I don't mind hiring someone to help figure out the hidden powers of it on my behalf!

JJ Caprices
United States
Almost 6 years using the app
September 26, 2018

Justuno works great, offering a full-featured app that is not hobbled at the free tier. 5,000 visitors/mo (as of this writing) or less for free, which is awesome when you're starting out and trying to minimize costs. The editor is very powerful, though there is a bit of a learning curve. That's good, though, long-term due to the power it offers. I like the GDPR controls, including geotargeting. I liked Privy a lot, too, though I had to step up to the Plus plan ($24/mo) even with 0 visitors/mo just to add check boxes, etc. (for GDPR marketing opt-in, for example). That's one of the primary reasons I switched. I can highly recommend the app!

United States
Almost 6 years using the app
April 24, 2018

Very happy with this app! Love that I am able to customize my popup to coordinate with my store. I was also able to join it with other apps to help optimize my remarketing campaigns.

United States
Almost 6 years using the app
August 5, 2018

It is a great app. I like the way it works, very easy to design and set the rules for your promotion. It helped me to collect customer emails fast and efficiently. Highly recommended.

Fansee Australia
Over 5 years using the app
May 23, 2018

Very powerful app. Amazing amount of options for a free app. Lot's of creative ways to design the pop-up experience in the least annoying way possible.

Tulias Artisan Gallery
United States
Over 5 years using the app
December 6, 2017

I found this platform to be easy to use and I am glad I can target certain pages.

Wild Oak Trail
Over 5 years using the app
November 28, 2016

Easy to use with helpful templates and accurate trackings. Nice app!

Hong Kong SAR
Over 5 years using the app