Reviews (2,344)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email sign-ups, conversions, and sales through features like Commerce AI for cart upsells, customizable pop-ups, and targeted campaigns based on visitor behavior. They appreciate the seamless Shopify integration, diverse templates, and customization options. The app is noted for its reliability and quick setup. Customer support is praised for being responsive and providing detailed, real-time assistance.

Edited November 9, 2017

Just downloaded it, tried a few things and nothing works!!
after log in they started me for a thanksgiving campaign, perfect, only the coupon code doesnt save! after 40min i gave that up.
Wanted to link my google analytics account, i link it to my account but then i get a pop up where im supposed to select something but there's nothing to select!
... BAD first experience

-Even more, it says it's published yet there is nothing to see and also no preview button
-Come on, even when i wanted to contact the developer i get an error message

Notyetdefinedd
Belgium
About 1 hour using the app
August 7, 2019

Big Flop

I had a very hard time trying to figure out the exit pop up, and when i finally do it doesn't work on mobile !!!

Alpha Tech
France
38 minutes using the app
Justuno replied September 18, 2019

Hi Alpha Tech. We're sorry Justuno's exit offers didn't seem to work for you on mobile. Mobile browsers don't have cursors, and because of that our exit behavior offers unfortunately have slightly different functionality on mobile as they do on desktop. Thankfully for you, we do provide support articles on how to optimize these mobile exit offers using our alternative mobile-browser-friendly triggers including scroll percent, exit using back button, and more.

Can you please check your email for past communications from our support team?

May 20, 2020

I installed this app and tried to use it but found it very difficult to use. Their templates are hideous and custom designing them was very hard. It also wanted really small photos vs other pop up ad apps. I uninstalled it the same day and have continued to get their emails despite unsubscribing over and over. DO NOT RECOMMEND

Darling Marcelle
United States
32 minutes using the app
Justuno replied May 21, 2020

Hello and thanks for your feedback.

We are sorry to hear you did not have a great experience with us. We pride ourselves on our support, and would have loved to assist with any issue you may have had with our product. Additionally, I have made sure that you are now unsubscribed from our emails, and wish you best of luck with your store!

September 5, 2017

too complicated and it's not a guarantee to get sales under the free plan

Faithful Designs By G
United States
21 minutes using the app
October 2, 2017

site pas en français........................

Magictracks
France
9 minutes using the app
August 7, 2018

I havent heard one word from Juno except...that my free trial period was up....what exactly is Juno and what can they do for me

Willie1165
United States
6 minutes using the app
January 27, 2019

Downloaded the app, then removed about two minutes later after a quick look around. I've since then (one week ago) recieved 9 emails from them and they've ignored all 8 of my requests to stop emailing me. Trash.

fooryu
Thailand
3 minutes using the app
Edited September 25, 2022

Gave this a try. Wow at the Windows 95-like template designer. It's the most user-unfriendly experience I had for a while. Tried to edit a standard popup template for gamification and gave up. This app has been up for years and I'm sure they keep the very first UX they came up with. If you are willing to invest hours in trying to understand how this thing works, it should be okay. Sorry, but I cannot recommend it.

Testshopgito2
Spain