Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and effectiveness in capturing emails and driving conversions. They appreciate its advanced targeting rules and seamless integration with platforms like MailChimp and Klaviyo. The customer service, especially from team members Miranda and Chris, is often praised. The app's managed services and Commerce AI are noted for enhancing promotional campaigns and conversion rates. However, some merchants find the design interface clunky and have issues with tracking conversions. A few reported slow customer service response times and difficulties in cancelling subscriptions. Despite these, many value the fair pricing and its success in reducing cart abandonment rates and increasing revenue.

February 22, 2018

We have been using it for over 6 months. The features offered and the customizable options far exceed most paid apps. The dashboard also provides concise and understandable organized data that helps immensely. Definitely recommend.

Bespokemoda
United States
Almost 5 years using the app
October 11, 2018

Really great app with various customization and integration options. A+ Highly recommended. Excellent customer support.

SARTORIALE
United States
Almost 5 years using the app
Edited January 15, 2020

We love the app. It does take time to learn and get it right, and sometimes I actually don't get it. It says somewhere that support is available only on the paid version, but I sent an email anyway and received outstanding support. Fast, detailed, and the support person even created some options on my popups and sent me a video showing what they do. I know this is a robust app and we look forward to growing our store and using justuno even more.

Sauipe
United States
Almost 5 years using the app
Justuno replied January 15, 2020

Thank you so much!

August 24, 2017

Really great product. Even the free version is pretty handy. Although I'd totally buy it if I had more than 5,000 visitors.

Ca Souls
United States
Almost 5 years using the app
December 11, 2019

JustUno is AWESOME! Their team is amazing to work with (especially Olivia)! The segmenting we can do with the app is a game-changer and should be in the toolbelt of all successful eCommerce stores!

Battlbox.com
United States
Over 4 years using the app
Justuno replied December 11, 2019

We love to hear that we are making a difference for your company, thank you so much for taking the time to tell us about it! Olivia (and the entire team!) are always happy to help, please let us know if there is anything we can do :)

September 14, 2017

an amazing add on to my website... super easy to setup

Oilivinglife
United States
Over 4 years using the app
July 31, 2017

Awesome app! Easy to use and has helped grow my email list and provided conversion lift.

Nutty Squirrel Games
United States
Over 4 years using the app
Edited June 11, 2021

Super useful and intuitive tool. Highly Recommended!! Among other things, it help us run targeted campaigns on hidden landing pages for specific audiences.

Bad Inka
Bulgaria
Over 4 years using the app
Justuno replied June 11, 2021

Thanks for your review! Awesome strategy to use our advanced targeting capabilities to highly segment the offers you're showing on hidden landing pages 👏 Sounds like you've got your onsite optimization strategy dialed in. Our rulesets can be as simple or as complex as you'd like, so if you ever have questions about building a new rule combination to target offsite ads, email click-thrus, or influencer campaigns shoot us a message and we'll help you build it. Thanks for being a Justuno customer!

November 22, 2015

Great app! Easy to use, and easier to keep running!!

Hush Hush Intimates
United States
Over 4 years using the app
September 22, 2017

Starting to work with it. Great marketing tool!

Aroundeco
United States
Over 4 years using the app