Kindly – Payment Reminder

Recover Unpaid Pending Orders and Draft Orders to Maximize Revenue

• Automatically send invoice reminders to customers with outstanding orders/draft orders to try to recover them
• Best order recovery app for offline payments like Boleto, OXXO, Konbini, Bank (Wire) Transfer...
• Auto-cancel orders after unsuccessful recovery. Products will be returned to the inventory.
• Auto-delete draft orders after unsuccessful recovery. Product reservations will be canceled automatically.
• Monitor the success of your order recoveries

Why & When Kindly?

• Increase your revenue by reminding customers to pay for pending unpaid orders.
• Reminders are sent automatically without you having to take care of them. This saves you tons of time for the important things in your business
• With only a few orders recovered, you have already covered Kindly's costs.
• Unblock inventory by canceling orders automatically after an unsuccessful recovery
• Super helpful if you are using an offline payment method like Boleto, OXXO, Konbini Payment, Bank Transfer (Wire Transfer), Cash on Delivery, Przelewy24 (P24), Paytm, Mercado Pago, Payoneer, etc.
• Wholesale use-case: If your customers create draft orders which need to be reminded.
• Direct-selling & social media selling use-case: Recover outstanding draft orders of direct-sales
• Overdue orders: In case you offer payments that are due later so result in pending orders
• Use Kindly to remind customers to come and pick up their orders (local pickup)

Once Set up, Forever Happy

1. Kindly finds all unpaid orders and draft orders not older than 1 month
2. Customize email template & schedule
3. Automatically send reminders (manual mode available) Lean back & smile while watching unpaid orders getting recovered :)

Main features

Reminders, Scheduling, Template

• Remind unpaid orders and draft orders (Auto or Manual Mode)
• Respect payment terms: Send reminders when payment is past due
• Auto-cancels orders after unsuccessful recovery try; Restocks products
• Auto-deletes draft orders after unsuccessful recovery try. Cancels product reservation
• Send cancelation email
• Schedule up to 9 reminders in one recovery try
• Schedule plan: Decide when to send reminders (days, hours, or immediately)
• Easily create an email template with our template editor (no coding)
• Use variables to make your email feel more personal (name, email, etc.)
• Preview your invoice reminder and send a test
• HTML editor
• Use your own email address to send email reminders

Dashboard, Reports

• Monitor recovered revenue & orders
• Have a clear overview of your unpaid orders and draft orders
• Manually stop recovering individual orders and draft orders