Featured images gallery
Recover unpaid orders & open draft orders with advanced payment reminders (Email & SMS)
Looking for an advanced payment reminder app? Kindly helps Shopify merchants recover unpaid orders and draft orders — especially for manual payment methods like bank transfer, invoice or COD. Create multiple flexible reminder schedules based on due dates or order receipt date, follow up customers via email or SMS, auto‑cancel unpaid orders to free inventory, and track recovered revenue with built‑in analytics. Recover revenue intelligently with Kindly.
- Automated payment reminders for unpaid & draft orders (email, SMS optional)
- Multi‑step reminder schedules based on due date or receipt date
- Individual reminder schedules by payment method, order tag or customer tag.
- Auto‑cancel unpaid orders after X days to free inventory and reduce manual work
- Analytics: recovered revenue, success rate, deliverability & engagement metrics
Languages
English, German, and Portuguese (Brazil)
Works with
- Shopify Admin
Categories
Campaign types
Managing campaigns
Managing campaigns
Workflow automation
Pricing
Starter plan
$15 / month
1$ / extra follow up
- 50 follow-ups
- Unlimited emails
- SMS optional
- Auto-cancellation
- Multiple reminder campaigns
- In/exclude orders from follow-up
- Schedule from payment due date
- Spam safety & own domain
12-day free trial
Kind
$40 / month
0.65$ / extra follow up
- 150 follow-ups
- Unlimited emails
- SMS optional
- Auto-cancellation
- Multiple reminder campaigns
- In/exclude orders from follow-up
- Schedule from payment due date
- Spam safety & own domain
12-day free trial
Kinder
$90 / month
0.25$ / extra follow up
- 500 follow-ups
- Unlimited emails
- SMS optional
- All PRO features
- + Performance analytics
- + Follow up on draft orders
- + Set allowed sending times
12-day free trial
Kindness+
$150 / month
0.15$ / extra follow up
- 2000 follow-ups
- Unlimited emails
- SMS optional
- All PRO features
- + Performance analytics
- + Follow up on draft orders
- + Set allowed sending times
12-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (24)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Let's just say this app brought back more customers than my sales team can handle. And the support team is quick to address my questions. Well done, Kindly team!
Kindly funktioniert wunderbar und hat zu einer enormen Arbeitserleichterung geführt. Der Kundenservice ist spitze!
Great app that has helped. Customer Service is fantastic and always willing to help.
Support
App support provided by ToastCode.
Resources
Launched
August 24, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
-
View customers
Customer data
-
View products
Inventory, products, collections
-
Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, shipping information, draft orders, all order details
-
View other data
Payment terms
More apps like this
