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Remind unpaid pending orders or draft orders via email or SMS to recover revenue. + Payment matching
No time to manually remind customers of unpaid orders? Let Kindly automatically send payment reminders to customers with unpaid orders or draft orders in line with payment due dates. Easily customize your email or SMS template, create a reminder plan, start the automation, and boom: you recover revenue on autopilot! Finally, check analytics to improve your recovery rate! *New* Payment matching (EU) - Connect your bank account and set unpaid orders to "paid" automatically when payment was made.
- Kindly auto reminds customers of unpaid orders or draft orders via email or SMS.
- Template editor: Shop-fitting and spam-safe email and SMS templates that convert
- Auto-cancel remaining pending orders to unblock inventory & increase sales rate
- Analytics: View recovered revenue, success rate, email and SMS metrics and more
- Filter orders for recovery based on payment methods, order or customer tags.
- Highlights
- Use directly in Shopify admin
Languages
English, German, and Portuguese (Brazil)
Works with
Categories
Display options
Managing campaigns
Workflow automation
Pricing
Starter plan
$9.99 / month
2% from each successfully recovered order
- Email & SMS
- Auto Payment matching
- Multiple reminder plans
- Auto-cancel
- Analytics
- In/exclude orders
- Spam safety
- Own domain
- Live chat
21-day free trial
Kind
$24.99 / month
1.5% from each successfully recovered order
- Email & SMS
- Auto Payment matching
- Multiple reminder plans
- Auto-cancel
- Analytics
- In/exclude orders
- Spam safety
- Own domain
- Live chat
21-day free trial
Kinder
$59.99 / month
0.75% from each successfully recovered order
- Email & SMS
- Auto Payment matching
- Multiple reminder plans
- Auto-cancel
- Analytics
- In/exclude orders
- Spam safety
- Own domain
- Live chat
21-day free trial
More plans
$89.99 / month
Fixed commission available for Enterprise customers
- 89.99$ and 0.75$ / successful recovery
- 149.99$ and 0.50$ / successful recovery
- 549.99$ and 0.10$ / successful recovery
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (29)
The boss of this company is amazing.
Very helpful in many ways and very quick to respond as well.
He even had a personal meeting for optimizing the store after a year of use.
I will keep on using this app for my business!
Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap.
Hopefully we can continue to work together!
Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.
Great app that has helped. Customer Service is fantastic and always willing to help.
Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.
Support
App support provided by ToastCode.
Resources
Launched
August 24, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Inventory, products, or collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, shipping information, draft orders, or all order details for the last 60 days
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View other data
Payment Terms
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