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Kindly is no basic payment reminder. Recover more unpaid orders with advanced email & SMS reminders.
Looking for more than just a basic payment reminder app? Kindly gives you full flexibility to manage and automate your entire reminder process. Schedule reminders based on payment due dates, exclude specific orders by tags or payment methods, and follow up on both regular and draft orders. Send reminders via email or SMS and cancel remaining unpaid orders automatically. Finally, use performance analytics to monitor and optimize your recovery rate. With Kindly you recover revenue intelligently!
- Kindly auto reminds customers of unpaid orders or draft orders via email or SMS.
- Template editor: Shop-fitting and spam-safe email and SMS templates that convert
- Auto-cancel remaining pending orders to unblock inventory & increase sales rate
- Analytics: View recovered revenue, success rate, email and SMS metrics and more
- Filter orders for recovery based on payment methods, order or customer tags.
- Highlights
- Use directly in Shopify admin
Languages
English, German, and Portuguese (Brazil)
Categories
Campaign types
Managing campaigns
Managing campaigns
Workflow automation
Pricing
Starter plan
$15 / month
1$ / extra follow up
- 50 follow-ups
- Unlimited emails
- SMS (0.035$/SMS credit) *25 free credits
- Auto-cancellation
- Multiple reminder campaigns
- In/exclude orders from follow-up
- Schedule from payment due date
- Spam safety & own domain
12-day free trial
Kind
$40 / month
0.65$ / extra follow up
- 150 follow-ups
- Unlimited emails
- SMS (0.032$/SMS credit) *25 free credits
- Auto-cancellation
- Multiple reminder campaigns
- In/exclude orders from follow-up
- Schedule from payment due date
- Spam safety & own domain
12-day free trial
Kinder
$90 / month
0.25$ / extra follow up
- 500 follow-ups
- Unlimited emails
- SMS (0.028$/SMS credit) *25 free credits
- All PRO features
- + Performance analytics
- + Follow up on draft orders
- + Set allowed sending times
12-day free trial
Kindness+
$150 / month
0.15$ / extra follow up
- 2000 follow-ups
- Unlimited emails
- SMS (0.023$/SMS credit) *25 free credits
- All PRO features
- + Performance analytics
- + Follow up on draft orders
- + Set allowed sending times
12-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (24)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Let's just say this app brought back more customers than my sales team can handle. And the support team is quick to address my questions. Well done, Kindly team!
Kindly funktioniert wunderbar und hat zu einer enormen Arbeitserleichterung geführt. Der Kundenservice ist spitze!
Great app that has helped. Customer Service is fantastic and always willing to help.
Support
App support provided by ToastCode.
Resources
Launched
August 24, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Inventory, products, or collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, shipping information, draft orders, or all order details
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View other data
Payment Terms
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