Reviews (845)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for adding customizable product options like text fields, dropdowns, and image uploads to Shopify stores. It integrates seamlessly with Shopify, enhancing features like the "buy now" button and cart drawer. The setup is user-friendly with helpful templates for managing multiple products. Customer support is praised for its responsiveness and effectiveness, including personalized assistance such as video guides.

August 16, 2023

the fact that it's free makes it so much better. the support is also very good, I needed customization and they helped me.

Lux Furniture
Cyprus
19 days using the app
Edited May 15, 2023

Amazing and super fast service by the supports team! We had an issue with the coding and they were able to resolve it in minutes! Vey happy! Thanks again!

House Of Brands
United Kingdom
19 days using the app
July 15, 2024

I had difficulty with the settings and support quickly resolved my problem. Very satisfied

Shop Bacana
Spain
About 21 hours using the app
January 28, 2022

Amazing app, I used this app to sell personalized products, so much easier to get things done quickly. And the team did a great job of responding to my request promptly.

coque4france
China
18 days using the app
November 19, 2021

Making my other app on my store bug. No way to fix that. Support can't help. I wouldn't recommand this app at all.

Wanimalz
France
18 days using the app
Ymq replied November 19, 2021

We are really frustrated. After receiving your email, we responded to you within 2 minutes.
Just as we were editing the content of the email, we received your comment. We were really frustrated at the time. 😭
Conflict between two apps is a very common problem.
In time you use other product options app, there is a high probability that this problem will also exist.
We are really frustrated, and your comments made our entire team very disappointed.

March 9, 2022

Honestly this is so easy to use, I am not in any way tech savvy so the easier the better for me. I had spent hours trying to use another app and got fed up so I went looking for something else....so happy I gave up as this app took no time to set up and have the options I needed on my website.

sew over the rainbow
United Kingdom
18 days using the app
December 27, 2021

The backend user interface of the app is friendly and the options are easy to set up.We wrote in on a couple of issues and they were all solved quickly by the team! Everything works great. Thank you!

Reminey
China
17 days using the app
June 26, 2023

Its really helpful for my products which is a lot customization options. Its quite friend for the website webmaster to use this app. For my clients, they get much better experience to customize their dream items. You cannot image such a great app is free. Highly recommend!!!

luolandi
United States
17 days using the app
Edited September 26, 2021

Worked fine for like 2 weeks then just suddenly stopped working.. not very easy to use when things go wrong.

DoughMuchDough
United Kingdom
17 days using the app
Ymq replied September 26, 2021

Hi,
This should be a problem with your theme, not a problem with the app. After you contacted us, we responded to you within 5 minutes. However, we did not receive your feedback, but received this bad review .

We guess that the reason for this problem is that your theme has been modified, it may be modified by humans, or it may be modified by an app.

Can you contact us and we will troubleshoot the cause of this problem for you.

September 21, 2023

I tried 4 other apps before I installed this one. I could not set up conditions on any of those apps. That is why I was surprised by how easy it was to do that with King Product Options and Variant. Highly recommend!

Tumbler Crafted
Germany
17 days using the app