Reviews (449)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and easy installation, suitable for all technical skill levels. They appreciate the effective customer support, quick to resolve issues and answer questions. Key features like automated marketing tools for abandoned cart recovery and Facebook marketing are highlighted for enhancing customer engagement and boosting sales. Merchants also value the good cost-effectiveness, noting it improves store functionality and revenue without significant investment. The proactive engagement from the app's team and seamless Shopify integration further contribute to its positive reception.

March 5, 2018

The app works great and is super convenient and easy to set up. It sends a nice, brief report daily of abandoned carts which you approve and then it sends the email.
The only issue I had was that if you aren't on Facebook during the hour the prompt will come through and also use Kit for other things, once you get another message from Kit after receiving the prompt for abandoned carts (in my case, a message summary of thank you emails sent for the day,) you can no longer go back to address Kit's message about the abandoned carts, resulting in missing it for the day.

Bijou Blossoms
United States
12 months using the app
Edited December 12, 2018

I have just started using Kit kart I believe it hasn’t worked for me because I have not made my first sale yet. True?

B is 4 Beautiful
United States
11 months using the app
April 2, 2018

Let us know when someone had left our store with merchandise in our cart. Wish that they could recover some more of the carts.

Yourgardenstop
United States
10 months using the app
February 13, 2018

Works like it was made to work. Excellent

Poshntrendy
United States
8 months using the app
May 15, 2018

Hi guys,
I'm fairly a newcomer to this App
Hence, I'll be able to give you my balanced opinion in a month time, after I've gathered some experience with it.

Jackomo
Israel
8 months using the app
January 15, 2017

Working as expected. Template pretty basic with no way to add graphics or a logo. As long as it brings people back to my store to complete purchases, I'm satisfied.

Mignonstreasures
United States
6 months using the app
April 24, 2017

Love that Kit reminds me to market / post an ad daily. It is very helpful! I do wish that I could play with the ads Kit prepares for me, just move around the photo orders of a carousel ad, for example. I would recommend Kit for those just getting started in marketing. For more robust ads I'm not sure Kit can do that yet.

Be A Magik Lamp
United States
6 months using the app
December 5, 2018

i used this app for the first time, customer service was very helpful and took his time to accomplish all the tasks i had for him

86aJeans
United States
4 months using the app
February 4, 2018

just downloaded. lets try. hope its gonna do good job.

Dualmax
United States
3 months using the app
March 26, 2019

I'm still learning and using this app. I'll give a better review after some time. This is a pretty good app though

bstill clothing
United States
3 months using the app