Kit Karts , 449 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. They value its automated features, such as recovery emails and daily reports, and its seamless integration with Kit. The detailed information about abandoned carts and excellent customer service are also praised. Merchants find the app's ability to create Facebook ads and provide marketing reports beneficial. It's seen as a useful tool for new businesses and dropshipping, with some noticing an improved cart recovery rate.

Edited April 10, 2019

I thought it would help better with advertising. The ads don't look any better than what I do and have very bland text. Also not sure what population they are being sent to. Keep getting a message from Kit saying "shirts are up 35%"; that's great but I don't sell shirts. I also am using KitKarts and notice a BIG discrepancy between the number of emails getting sent out to the actual number of customer adding to the cart. One email sent out this morning, Shopify counted 14 cart additions yesterday.....

The LandlockedDog
United States
Almost 2 years using the app
ShopPad Inc. replied April 10, 2019

Hi Rickie,

I just wanted to offer a little clarification. Kit Karts will alert you to any customer that has an abandoned cart, this means a customer will have added their email address during the checkout process, but did not complete the purchase. This is the same definition that Shopify uses, so your abandoned cart number on Kit Karts should match the abandoned cart metric on Shopify.

When you note the number of customers adding items to their carts but not making it to checkout, you are looking at your "abandoned shopping sessions". An abandoned shopping session is a really important metric for your store, but unfortunately Kit Karts won't have a record of those emails that can be included in the daily send.

One last note, although we make a Kit skill (an app that works with Kit) we are different developers so we won't be able to assist you with your marketing or ads with Kit, however you should certainly give that feedback to the Kit team, so they can offer some help or tips and tricks.

Please let us know if you would like us to help you make any changes to your Kit Karts templates or add a promo code to the email text and we will be happy to help.

​Team ShopPad

May 15, 2020

There may be an issue with the way my shop is setup! davewillaimsmusic is my account upliftingmusicdwm.com is my shop.

DaveWillaimsMusic
New Zealand
5 months using the app
February 24, 2018

no sirve no funciona no registra nada de ordenes abadonadas

Elven Mx
Mexico
3 months using the app
July 17, 2017

How do I work with this app on my website

In Yo Face Sports Wear
United States
2 months using the app
April 20, 2019

Installation très rapide sans avoir a faire grand chose, mais pour le fonctionnement, j'ai eu des paniers abandonnais qui n'on pas étais récupérer, sa ne fait pas l'on temps que j'ai installer l'application, j'espère que par la suite sa se passera mieux et que sa vas s’améliorer.

choices 24/7
France
About 1 month using the app
Edited January 9, 2020

I used dis app to recover customers who put items in their carts and didn't go through wif the sale. Unfortunately, the effort has been unsuccessful. Not one sale saved.

Z T-Shirt Shack
Vietnam
About 1 month using the app
Edited October 26, 2016

Edited: Kit Karts stopped working. I have emailed twice (prior to todays email) and have only heard back to say they will look into it. At this point, I am disappointed and losing sales. Hopefully we can get it resolved.

Works great and I appreciate the reminders! The only improvement would be to allow for a second reminder like a week or so later :)

The Stache Store
United States
About 1 month using the app
August 22, 2019

I used this to help me target my advertising to gain purchases. Unfortunately, I did not receive a single purchase from this and paid a ton of money.

MLNS
United States
About 1 month using the app
November 13, 2020

I have yet had like a promotional email be sent to my email subscribers. This was the main for me downloading this app. I've only received notifications to send thank you emails for items purchased

K Luxxe Boutique
United States
17 days using the app
Edited February 19, 2020

The app is fine and worked fine.I didn’t have kit karts installed long enough to see if it really work or not.

Kings & Thingz Fashion
United States
9 days using the app