Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its user-friendly interface and easy installation, suitable for all technical skill levels. They appreciate the effective customer support, quick to resolve issues and answer questions. Key features like automated marketing tools for abandoned cart recovery and Facebook marketing are highlighted for enhancing customer engagement and boosting sales. Merchants also value the good cost-effectiveness, noting it improves store functionality and revenue without significant investment. The proactive engagement from the app's team and seamless Shopify integration further contribute to its positive reception.
Refine
-
By rating
I use this app for advertising, I'm not doing so well with the app not sure which direction I should go from here
Per il momento non abbiamo ancora avuto risultati quindi non abbiamo elementi di valutazione. Spiacenti.
Cordiali saluti.
A.Pellegrini
I used this app to help recover orders but does not work right kit fails to up loaded content
Does not alert when people have left carts open
Also never seen any sales from kit
I've only been using the app about a week so I don't feel I have enough experience yet to rate it. It was easy to set up.
I think t should be nicer template for that, its very simple comparing to other apps. they need to make a better design.
Had a customer call me yesterday - I guess KIT sent an email out to someone that had added an item to there cart and then came back and bought it a from a different computer a few days later. He was worried that he wasn't going to receive his order after receiving the email.
I suppose It would be hard to decipher an outdated cart vs a recent purchase from the same customer but I may be deleting it I get another phone call like that.
Not because I don't believe in the app - just because I don't want to have to explain to my customers that my emails are automated and it was a mistake.
This isn't a negative review, just possibly something for them to build on or work towards.
Ryan
I have done some test purchases on my site. Kit karts sent me an email for each item I didn’t purchase without any photo of the product. I think it would be great if it could limit one email per customer with all of the things that were abandoned (including photos) in one email. Otherwise it’s a helpful tool for sure!
I’ve had difficulty being able to use the marketing tool. Y’all submitted one ad, now it’s saying I need to give permission to connect you to Facebook
I just added the app. So far I have high expectations. I will make sure to update the rate for this app in a few days, once I see whether or not it is improving sales at my website - www.stivalishoes.com
having some trouble working with the app