Kit Karts , 449 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and effective abandoned cart recovery, leading to increased sales. It integrates well with Kit, offering a comprehensive online store management solution. Merchants value the proactive customer support and daily abandoned cart reports. The app's automated functions, such as recovery emails and reminders, save time and provide detailed insights. Some merchants also find the ability to create Facebook ads beneficial. It's seen as a valuable tool for new and growing online businesses.

November 10, 2018

I use this app for advertising, I'm not doing so well with the app not sure which direction I should go from here

Aniiko.
United States
About 4 years using the app
August 14, 2019

Per il momento non abbiamo ancora avuto risultati quindi non abbiamo elementi di valutazione. Spiacenti.
Cordiali saluti.
A.Pellegrini

myalleshop
Italy
Over 2 years using the app
Edited November 8, 2018

I used this app to help recover orders but does not work right kit fails to up loaded content
Does not alert when people have left carts open
Also never seen any sales from kit

500StylesProducts
United States
Over 2 years using the app
November 1, 2019

I've only been using the app about a week so I don't feel I have enough experience yet to rate it. It was easy to set up.

Pink Tulip Boutique
United States
Over 2 years using the app
June 1, 2019

I think t should be nicer template for that, its very simple comparing to other apps. they need to make a better design.

Saliyafashion
Canada
Over 1 year using the app
May 11, 2018

Had a customer call me yesterday - I guess KIT sent an email out to someone that had added an item to there cart and then came back and bought it a from a different computer a few days later. He was worried that he wasn't going to receive his order after receiving the email.

I suppose It would be hard to decipher an outdated cart vs a recent purchase from the same customer but I may be deleting it I get another phone call like that.
Not because I don't believe in the app - just because I don't want to have to explain to my customers that my emails are automated and it was a mistake.

This isn't a negative review, just possibly something for them to build on or work towards.

Ryan

Revolution Fire Pits
Canada
10 months using the app
Edited November 4, 2018

I have done some test purchases on my site. Kit karts sent me an email for each item I didn’t purchase without any photo of the product. I think it would be great if it could limit one email per customer with all of the things that were abandoned (including photos) in one email. Otherwise it’s a helpful tool for sure!

Romantiques
United States
9 months using the app
December 15, 2020

I’ve had difficulty being able to use the marketing tool. Y’all submitted one ad, now it’s saying I need to give permission to connect you to Facebook

Dyani Allen
United States
6 months using the app
November 26, 2019

I just added the app. So far I have high expectations. I will make sure to update the rate for this app in a few days, once I see whether or not it is improving sales at my website - www.stivalishoes.com

STIVALI
United States
5 months using the app
June 23, 2018

having some trouble working with the app

Thexdeal
United States
5 months using the app