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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
About this app
Convert more sales with flexible and customized on-site messaging about Klarna as a payment method
Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna.
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Promote the availability of payment options like Klarna and increase sales.
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Customize and personalize your messaging to maximize conversions.
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Optionally extend order data sharing & prevent inventory oversells.
Pricing
External charges may be billed by Klarna separately from your Shopify invoice. Learn more
Free
Free
All charges are billed in USD.
192 reviews
I have been trying to contact Klarna for well over a week now sending multiple messages to their support email. I try to sign into my karma account to finish setting it up and place the klarna sticker on my store so people know they have that option but I can't seem to get signed in to the klarna merchant portal to get help every time I try it says the password I set up is incorrect when it's not I've sent meant emails to get a password reset or any help at all on this matter with no response ever. How do you expect people to use this app when there is a option for help but no one checks it or contacts me to help me with the issue at hand
Hello! Thank you for your review and sorry to hear you have had trouble signing in to the Merchant Portal. The email has been resent to you now so that you can log in. Please let us know if you run into any issues (you can continue reaching out on merchant@klarna.com) and how you get on with enabling and using our On-Site Messaging app!
Doesn't work anymore,everytime open it just say"An error has occurred".
No app block and be added in editor and even use the code snippets" " ,just flash the blurry klarna icon then gone?
Hi Uditerboard,
We're sorry that you've been experiencing problems with the Klarna app blocks. The availability of these app blocks can be affected by the theme used by your store, as not all themes follow the default Shopify architecture.
Our Merchant Support team will be reaching out to assist you with getting this set up for your store.
You used to be able to edit css of the element but for some reason it doesn't work with this app anymore.
If they make it so that you can add custom css to the element again I will change the review to 5 stars but for now its pretty bad
Hi! Thank you for your review. Do you mean customizing the placement itself? As this has not been a part of the app but is rather something you can do in the Klarna Merchant Portal. If you are experiencing any problems with this or have further insights to share on this we would love to hear more to improve your experience with the app. You can reach us on merchant@klarna.com or kauppa@klarna.fi. Thank you in advance!
It worked fine for some weeks but now has everything became
invisible for some reason. There are hard to get support! I have tried all of the guidelines without any solution. When you click on customize theme are they still there but not displaying. No where to find support, I send a email to skosm@klarna.com without any response
Hi LYXY,
We're sorry to hear that you have been having troubles with your On Site Messaging placements for your site.
It appears that the placements are now active on your site and are working correctly.
Our Merchant Support team will reach out with further confirmation of this. If you have any further questions they are happy to help.
Was working for a while but has now stopped working completely and does not appear on the product pages as before. No idea what has happened, very unstable app.
Hi Floragy,
We're sorry that your experience using our On Site Messaging has been less than Smoooth.
We can confirm that your placements are now active again following a fix to our latet app update.
About this app
Built by Klarna
About Klarna
2.6 average rating
4 years building apps for the Shopify App Store
629 N. High St., Suite 300, Columbus, OH, 43215, US
Support
Send a messagemerchant@klarna.com