Klarna On‑Site Messaging

Klarna On‑Site Messaging

by Klarna

Promote interest-free installments and pay later payment plans

3.2 of 5 stars(5 reviews)

Show users they can pay later

Promoting the availability of payment plans on product and checkout pages increases your sales

Personalize your messaging

The messaging can be personalized, creating a more intimate and unique online shopping experience, and more conversions for you

Control what, where, and how

Placements can be tailored to show payment plans available, or highlight promotions


About Klarna On‑Site Messaging

Sell more with personalized payment offers

Klarna has been taking the friction out of payments since 2005 for over 60 million consumers globally. Klarna allows shoppers to pay later in interest-free installments as an easy, flexible alternative to credit. The On-Site Messaging App continues the smooth journey, increasing risk-free sales through tailored messaging and showing your customers available payment plans while they’re still shopping.

On-Site Messaging is easy and simple to integrate. The app provides customized messaging ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages. Advertising the ability to afterpay before checkout improves sales. Customers are identified from their first interaction, so the shopping experience can be tailored to suit their needs.

Let your customers know instantly how they can pay before they buy

Consumers are not always aware of the different payment plans available to them before reaching checkout. Knowing they can shop now and pay later, or split into installment payments prior to checkout, influences the purchase decision, and is a way to affirm their spending power. Not just to buy, but also how much to spend.

While your customers can pay over time Klarna pays you upfront. Your business is fully protected from fraud and credit risk, and your customers are safe too.

Capitalize on payment preferences

Payment preference is highly personal. Some people pay the same way for everything, while others choose the option best suited for a particular situation. In all cases, payment preference and communication influences the likelihood of a customer completing a purchase. The On-Site Messaging app tailors messages to previous Klarna users based on their specific preferences and the products they are looking at, while new users are informed about what payment options are available to buy the goods in which they’re interested.

How to make On-Site Messaging work best for you

1.Display Custom Payment Solutions & Promotions: Promote buy now pay later and monthly payments with promotions on product and cart pages. Klarna will display the most relevant payment option, or not load any content if a payment option will not be available.

2.Message within your Footer and Side-bar: Show your available payment methods with Klarna, as a footer or sidebar. These placements always let your users know how they can pay.

3.Available Banner Placements: Use our library of branded and payment method specific messaging on your homepage and landing pages.

Click the Developer Website link on this page if you are interested in finding out more about Klarna and our payment methods, or have not yet signed up to offer Klarna.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

Overall rating
3.2 of 5 stars
Based on 5 reviews

  • 5 of 5 stars
    0% of ratings are 5 stars
    (0)
  • 4 of 5 stars
    40% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    40% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    20% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Just Your Dream London

I was very excited about this app, but it doesn't work. I tried but is not a comfortable app. I believe when the developers update the app I will definitely try again. Shame such a big company but the app is not users friendly. You must do it better.

Developer reply

July 6, 2019

Hi Just Your Dream London,
We are working hard to make this app compatible with as many storefront themes as possible and still offer merchants the ability to choose where the on-site messaging appears on their page. Since each store runs a unique set of code based on the theme and installed apps, the app won't be able to work for every store but it is working well for many. If you would like us to debug your specific store, please email skosm@klarna.com and we will request access to your store to review.

Another option, instead of using the app, is to add the required JavaScript to your store and directly update your theme to insert your on-site messaging placement as documented at: https://developers.klarna.com/resources/on-site-messaging

KJ STYLE BOUTiQUE

Hello the updates were made on the wrong theme please check your email and get back to me.
Thank you

Developer reply

June 27, 2019

Changing themes inactivates the Klarna On-Site Messaging by design, as the code is not yet configured in the new theme, but you can easily go into the Klarna On-Site Messaging app and set the previously configured placement(s) to active, which I've done for your store just now. Please let us know if you need any further support.

Lykkeengler.no

Cant get this to work in minimal theme :/ Cant see it in the preview and getting a message that it might not work

Developer reply

June 26, 2019

The Klarna Onsite Messaging app has worked with the Minimal theme for other stores. We'd be happy to review your store to debug why the app isn't working. We see your support ticket generated from your email to skosm@klarna.com so we will continue to work with you via that support ticket.