Klarna On‑Site Messaging
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Convert more sales with flexible and customized On-site Messaging about Klarna as a payment method.
Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna.
- Promote the availability of payment options like Klarna and increase sales.
- Customize and personalize your messaging to maximize conversions.
- Optionally extend order data sharing & prevent inventory oversells.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Categories
Banner type
Customization
Reviews (215)
worst installation experience. I've been trying to install it on my Shopify store for a month, still without success. terrible assistance. Days go by without responding, when they do respond, they seem to not know how to resolve the issue by asking scattered questions to save time. After a month and after submitting all the documentation, I still havent the app installed in my store. They are not at all interested in solving the problem.
We’re glad to see that the app is now successfully installed and the placements look good on your website!
We truly regret that your initial experience did not meet expectations. Your comments are important to us, and we’re taking steps to ensure smoother and quicker resolutions in the future.
The app is not working. Don't lie to people. I have not been contacted by any support team.
The bad reviews are 100% real. This app simply doesn’t work, and the technical support is awful. I've been waiting over three weeks for a response, and still nothing. If I could give zero stars, I would.
Hello! We apologize that your experience has been frustrating. We can see that the app is working on your product pages, as you have Klarna placements installed multiple times. We can also see that our merchant support team responded to you as of yesterday - we've asked them to loop us in so that we can resolve your concerns. Looking forward to connecting with you!
I was unable to get the app installed on my store at first. My brain was so fogged up. I took a break for a few days and went back to try and integrate Klarna to my website and it was really easy. I guess it just took me to slow down and read everything thoroughly. I went back to my site to check and make sure it was done successful and now I'm happy and can share the news with my customers.
For anyone out there struggling like i was just take a mental break. Then go back to the klarna app on your shopify store click the dots on the top right then hit manage it will send you to the klarna app log in with your business info and then follow the steps from there. Make sure you have your merchant ID handy. The app will automatically try to integrate. Then it will switch to your shopify store but it wont go through. There will be a box that says manual entry thats where you put in your merchant ID and then your done, its activated. I think thats all the steps lol, sorry if I missed one. Just follow the last few steps after that. Hope this helps.
With shopify payment allowing to integrate Klarna payments, why can’t we have an account with it, to then actually use your service?
We have been providing all necessary information to create a merchant account to then being able to offer Klarna to customers, business is registered, business bank account provided, at least 14 days return policy applied on our website and policy, we have provided all ID’s, business info displayed on our website, what else do you want? Very sad because as customers of Klarna we find it very useful and impactful. Such a shame we can’t offer it to our customers
Hello! Sorry to hear that you are having trouble with your account. Please reach out to our merchant support at merchant@klarna.com for support on this topic. Once you have onboarded, we would then love to hear what you thought of this app!
Now that Shopify integrates directly with Klarna, https://help.shopify.com/en/manual/payments/shopify-payments/local-payment-methods/klarna , this app shouldn't require a Klarna account to be able to enable the on-site messaging on the product page. Without an account this is useless. :(
I have contacted merchant@klarna.com three days ago without an answer.
Support
App support provided by Klarna.
Resources
Launched
June 10, 2019
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