Based in United States
Works with the latest themes
Use directly in Shopify admin
Convert more sales with flexible and customized on-site messaging about Klarna as a payment method
Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna.
Promote the availability of payment options like Klarna and increase sales.
Customize and personalize your messaging to maximize conversions.
Optionally extend data sharing for orders to enhance the shopping experience.
The app is easy enough to use, sometimes it doesn't pick the best placements automatically but you can change this quite easily. My one issue is changing the font that is displayed in the info-page placement. It looks like CSS is loaded externally and there's no way to force change it.
We recommend using App Block placements for this app (https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/install-steps/#add-placements-online-store-20-app-blocks) for stores that have themes that support Shopify's Online Store 2.0 architecture. This enables merchants to specifically choose the desired location for each placement. Auto picking a CSS is an older, fallback option, but agreed that it can't always know the best location for any theme.
Regarding customizing placements, the on-site messaging product does offer CSS customization; more info at: https://docs.klarna.com/on-site-messaging/in-depth-knowledge/styling-on-site-messaging-with-css/ Hope this helps!
Its working pretty good. Only one big problem that i found is Ad blocker and tracking blocker. If my customer use Ad blocker then this app doesn't show at all on the website. That's why this apps is pretty much useless because now days all modern browser use Ad blocker. Can you please KLARNA fix that??
We hear you about the Ad blocker issue.
Update (from 2023-Jan-26): discussion this with the Klarna On-site messaging team, not all Ad blockers block Klarna's On-site messaging. Could you please share the Ad blocker that is blocking Klarna's On-site messaging, and Klarna can request that not be blocked?
If you open a support case via email@example.com (and reference this review) that would be the best way to hopefully see if we can improve this?
I like this app and installed it on my store. However, it is not working at all. On-site messaging does not appear on my product page or any other page. It gave an error. I wrote to customer support via e-mail and the app messaging panel and waiting for the solution. I will review my comment and give 5 stars If the problem is solved soon. :) UPDATE. I have been contacted by Klarna customer service and told that the app is working properly within the geolocation of my store and currency. Thanks.
Hi Destina Home,
I see that one of our Klarna support agents replied back to you via your support case #24328551 earlier today and that On-site messaging is displaying on your product pages currently (for customers geolocated to the country matching your store's base currency).
For other locales, on-site messaging would be displayed, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/faqs/#troubleshooting-why-isnt-the-placement-displayed-on-my-product-pages?
If you do need further help, our team at firstname.lastname@example.org is happy to help!