Klarna On‑Site Messaging

Pricing: Free
Rating: 2.5 (115)
Developer: Klarna

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Convert more sales with flexible and customized On-site Messaging about Klarna as a payment method.

This app is for merchants with an active Klarna Payments integration. Note: this app will not add Klarna as a payment method. Use this app to boost your business with messaging that lets your shoppers know that Klarna is an available payment option throughout the entire shopping journey.

Promote the availability of payment options like Klarna and increase sales.
Customize and personalize your messaging to maximize conversions.
Optionally extend order data sharing.

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Shopify Admin

Reviews (115)

Overall rating

2.5

Counts per rating level

31% of ratings are 5 stars
36
13% of ratings are 4 stars
15
3% of ratings are 3 stars
3
3% of ratings are 2 stars
3
50% of ratings are 1 stars
58

All reviews

August 15, 2025

Glitchy. Not easy to uninstall (try to lock you in). High fees for what it is.

Seems impossible to:
1. Remove the payment option from checkout
2. Remove banner from product pages

AVOID.

Ethical Bedding™

United Kingdom

About 3 years using the app

Klarna replied August 19, 2025

Thank you for your review. Sorry to hear you had trouble uninstalling the app. The uninstallation process is the same as for any other Shopify app, you uninstall the app from within your Shopify apps with a few clicks. We would love to hear more if there was anything unexpected about this, or if our guidance on this process could be improved.

March 4, 2025

Same experience as other users: the app doesn't work and the customer is nowhere to be found. Opened a ticket 8 days ago...

The app used to work on our store, but wouldn't translate for German customers. We were advised to reinstall it, which completely broke it.

Eoleaf

France

About 2 years using the app

Klarna replied March 5, 2025

Hello,

We regret that it has taken us longer than expected to respond to your ticket. We are requesting collaborator access so that we can help resolve this issue ASAP.

Edited December 4, 2023

Doesn't work anymore,everytime open it just say"An error has occurred".
No app block and be added in editor and even use the code snippets" " ,just flash the blurry klarna icon then gone?
Update:
A few weeks ago, they contacted us to manually install the code properly using the collaboration account. One star was taken away because of the late reply.

Uditerboard

Hong Kong SAR

11 months using the app

Klarna replied November 15, 2023

Hi Uditerboard,

We're sorry that you've been experiencing problems with the Klarna app blocks. The availability of these app blocks can be affected by the theme used by your store, as not all themes follow the default Shopify architecture.

Our Merchant Support team will be reaching out to assist you with getting this set up for your store.