Reviews (218)

Overall rating
2.4
Counts per rating level
  • 38% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 40% of ratings are 1 stars
February 15, 2025

I was unable to get the app installed on my store at first. My brain was so fogged up. I took a break for a few days and went back to try and integrate Klarna to my website and it was really easy. I guess it just took me to slow down and read everything thoroughly. I went back to my site to check and make sure it was done successful and now I'm happy and can share the news with my customers.

For ...

A Precious Flame
United States
14 minutes using the app
June 6, 2024

Super easy to se up in 2 minutes. Would recommend to anybody. No idea why there are 1 star reviews.

Teng Tools USA
United States
2 days using the app
Klarna replied June 8, 2024

Thank you for your review! We are happy to hear about your positive experience.

November 24, 2021

App innovativa, un nuovo metodo di pagamento che rivoluzionerà le vendite. Integrata alla perfezione con il nostro tema e supporto molto disponibile per aiutare a qualsiasi problema.

HQtecno
Italy
About 3 years using the app
Klarna replied November 24, 2021

Ciao HQtecno,
Grazie mille per il feedback.
Qualora in futuro doveste avere bisogno di ulteriore supporto, siamo sempre a disposizione!

Hi HQtecno,
Thank you so much for your ...

February 1, 2022

Easy to install. Easy to navigate. Really good at promoting an alternative payment option to new customers

aromatyk
United Kingdom
Over 2 years using the app
Klarna replied February 1, 2022

Thank you aromatyk for this review. We're glad you're happy with the app & we'll work hard to keep it that way!

April 19, 2023

Super App, full integration with our website and our theme. The service team done also our request within 24 Hours which is quick compare to the size of company.
So far very happy to use Klarna just like our customers.

Elite Screens
Germany
Almost 2 years using the app
Klarna replied April 19, 2023

Hi Elite Screens,

Thank you very much for taking the time to rate our app.
We are very glad you're happy with the app and the support you have received.
Please feel free to ...

October 18, 2022

I had some initial difficulties in making the installments visible in the product sheets. Klarna's support intervened immediately and resolved the problem quickly. Now everything works fine.

Enerimonsters
Italy
Almost 2 years using the app
Klarna replied October 18, 2022

Thank you Enerimonsters for this great review! We appreciate it. Glad to be able to help!

June 7, 2022

I installed and setup everything so nicely and it is working perfectly with my store. Super easy to set up.

SHOPMAX
Australia
Over 1 year using the app
Klarna replied June 8, 2022

Thank you SHOPMAX for this great review! We're glad the app worked well for you and we appreciate you posting a review.

May 18, 2021

The whole Klarna team is prepared and available! I had some problems with the plugin but their team supported me great.

Tecno Service Veneta
Italy
Over 1 year using the app
Klarna replied May 18, 2021

Thank you Tecno Service Veneta for this review. We're very happy to help you and any merchant!

March 31, 2022

Great app for highlighting Klarna payment options to potential customers. Set up didn't take very long and great communication and help from Klarna Merchant support when needed.

Hulley Stanway
United Kingdom
Over 1 year using the app
Klarna replied March 31, 2022

Hey Hulley Stanway, thanks for the great review.

We're glad that our Merchant Support team were able help get this all set up for you.

Please feel free to get in touch for ...

February 11, 2022

Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly ...

Chimeraplanet
Finland
About 1 year using the app
Klarna replied February 11, 2022

Thank you Samoilova Inna for this great review. We agree - Mimmi is great! Very glad she could help!