Klarna On‑Site Messaging

Klarna On‑Site Messaging

Reviews (218)

Overall rating
2.4
Counts per rating level
  • 38% of ratings are 5 stars
    82
  • 11% of ratings are 4 stars
    23
  • 4% of ratings are 3 stars
    8
  • 8% of ratings are 2 stars
    17
  • 40% of ratings are 1 stars
    88
January 21, 2023

Its working pretty good. Only one big problem that i found is Ad blocker and tracking blocker. If my customer use Ad blocker then this app doesn't show at all on the website. That's why this apps is pretty much useless because now days all modern browser use Ad blocker. Can you please KLARNA fix that??

Alfa-Jewelry
Finland
About 4 hours using the app
Klarna replied January 21, 2023

Hi Alfa-Jewelry,
We hear you about the Ad blocker issue.

Update (from 2023-Jan-26): discussion this with the Klarna On-site messaging team, not all Ad blockers block Klarna' ...

Edited November 24, 2022

Unfortunately my experience in installing this app mirrors that of other reviewers. I had installed it but there was a glitch. Luckily the team responded very quickly and helped me sort it out immediately. It looks great!

Ralph's Orchard
United Kingdom
About 3 hours using the app
Klarna replied November 24, 2022

Hi Ralph's Orchard,

We're sorry to hear that your experience with our On Site messaging app has not been Smoooth.

Our Merchant Support team will be in contact this morning to ...

March 29, 2023

Great app.

Although it has 1 (local) minor issue: the currency symbol is shown after the slided price, which isn't the default location for our currency (€).

Is it possible to manually change this position? For example:

Current on-site message: Betaal in 3 delen van 43,00 €
Prefered on-site message: Betaal in 3 delen van € 43,00

Blommo
Netherlands
32 minutes using the app
Klarna replied March 29, 2023

Hello Blommo,
Thanks for leaving a review on our on-site messaging app we really appreciate it.

Regarding you question if it is possible to manually change the messaging, ...

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