Reviews (219)
Refine
-
By rating
I have been trying to contact Klarna for well over a week now sending multiple messages to their support email. I try to sign into my karma account to finish setting it up and place the klarna sticker on my store so people know they have that option but I can't seem to get signed in to the klarna merchant portal to get help every time I try it says the password I set up is incorrect when it's not ...
Hello! Thank you for your review and sorry to hear you have had trouble signing in to the Merchant Portal. The email has been resent to you now so that you can log in. Please ...
Just Doesnt Work! I had QuadPay working like a Charm! Somehow Klarna, despite bigger player in this market cant figure out its onsite messaging app!
Just DOESNT WORK no matter what you do!
We're sorry the app is not working for you yet, but our support team (available at skosm@klarna.com) can work through this with you to get the app working for your store.
This doesn't seem to work. I don't understand how I cant show people how much they can pay. It seems like im not the only one having a problem.
Hi Venice Design,
We'd like to help you getting this working for your store. If you haven't already, please open a support case by emailing skosm@klarna.com
It worked fine for some weeks but now has everything became
invisible for some reason. There are hard to get support! I have tried all of the guidelines without any solution. When you click on customize theme are they still there but not displaying. No where to find support, I send a email to skosm@klarna.com without any response
Hi LYXY,
We're sorry to hear that you have been having troubles with your On Site Messaging placements for your site.
It appears that the placements are now active on your ...
App does not open up, klarna should do a proper app. This app is defective. Don't believe a big company like klarna will do such an app
Hi Honesty Sales, we're sorry that you are experiencing an issue with the application not opening correctly on your store.
Our developer team are looking into this for you & ...
I didn't even get a chance to leave a positive review, because since i applied to get Klarna integrated with my site, i am still waiting for my application to process which i applied two months ago,,, i have emailed few times klarna but no reponse...still. Thats the reason for my rating
Greetings Bulb London -
Our team attempted to contact you via email on 14-Oct asking for more information. Please double check your spam folder for our message. If the ...
Doesn’t work with the previewer so cannot use on the store. Reached out to support & not received anything back!
Hi Revvintage,
We would like to support you better. If you open a support case at skosm@klarna.com, you will get dedicated support for this app specifically. Thank you for ...
Ho installato questa app ma sono settimane che non mi funziona e non riescono a risolvere il problema
Ciao Museum Shop Italy,
Ci dispiace per le problematiche inizialmente riscontrate e che le tempistiche per la risoluzione del problema abbiano richiesto qualche giorno di ...
I really wanted to like this app but customer service is non-existence. Also, they are forcing you to give them your US number to get into their contact support. I am currently not in the US right now and don't have a US number with me. Finally, I've found a chat and someone replied but they seem to be based out of India, where they handle basic questions. It's been almost an hour and still haven ...
Hi Seadon,
We're very sorry you didn't receive good support yet. You will receive a reply from our support team very soon today via the ticket you opened yesterday to answer ...
The app simply does not work. Would be great if someone could contact us and get this sorted. Just keeps saying error