Reviews (207)
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Just patterned with Klarna and I’m already loving it! Exceptional service aswell, very quick responses if you need any help.
So glad you're loving Klarna, and we'll work hard to keep it so. Thanks for the review JAI + CO!
Funktioniert auch bei Deutschen Shops!! Alles ging schnell und Super, keine Probleme oder sonstiges. Positiv überrascht! Viele verschiede Layouts, für jeden Shop was da. Conversion Rate und generelles Vertrauen im Shop erheblich gestiegen. Würde ich jedem Shop-Inhaber auf jeden Fall empfehlen. Ein Muss!!
Really good app. The support team is really good if you need any tech support. I needed help with my installation and the tech support team replied to me in minutes, very helpful.
Thank you for the great review smativi! We're happy our team could help you this time, and we're happy to help whenever needed! Happy New Year!
Great app and brilliant customer service. Always reply swiftly and have helped us with some customizations. Highly recommend if you use Klarna
Thanks for the great review, Courthouse Interiors! We're always happy to help!
The app worked fine on a Shopify theme, but didn’t work on a complex theme from Theme Forest. We reached out to support team and they fixed the issue quickly. Totally recommending Klarna to other business owners in our circle.
Thank you.
The Decor Brand -
Thanks for the great review! We are so happy you were pleased with our support. We will continue to work hard to provide great products and great support to our merchants.
Fantastic service and help! I had problem with installation but its been solved very quickly! Many thanks :)
Thank you for the very nice review!
This app was a bit difficult to use at first, however when i reached out to customer support they were very helpful in setting up the features that i requested and were generally very helpful with other queries that i had, and now everything is running smoothly :)
Thank you for the kind review TheLifestyleHut! We're glad everything is running smoothly for you. Our team is available to help any merchant who requests support and we'll keep working hard to earn more great reviews and create happy merchants.
Hello,
I like this app and installed it on my store. However, it is not working at all. On-site messaging does not appear on my product page or any other page. It gave an error. I wrote to customer support via e-mail and the app messaging panel and waiting for the solution. I will review my comment and give 5 stars If the problem is solved soon. :) UPDATE. I have been contacted by Klarna customer service and told that the app is working properly within the geolocation of my store and currency. Thanks.
Hi Destina Home,
I see that one of our Klarna support agents replied back to you via your support case #24328551 earlier today and that On-site messaging is displaying on your product pages currently (for customers geolocated to the country matching your store's base currency).
For other locales, on-site messaging would be displayed, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/faqs/#troubleshooting-why-isnt-the-placement-displayed-on-my-product-pages?
If you do need further help, our team at skosm@klarna.com is happy to help!
It does what it says. I've had some issues but the support team helped me quickly with everything. Thank you!
@BigButtons Thanks for your kind words and awesome review rating. We appreciate it!
Nicholas @ Klarna
I was not able to install the app so I delete the app after the bad reviews I read! I give it another go, didn’t work neither so I contact help! Mimmi was soooo helpful she did all the set up for me! Quick an easy
Hi Puzzle Design,
Thank you this review. We agree that Mimmi and team are doing a great job, and glad she was able to help you.