Reviews (219)
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App is not working. Klarna is the worst company you can ever find, nothing is working and the support is really useless.
Hi Aurora & Co.,
We're sorry that you are not happy with our services or app. We're like to try to work with you to resolve your issues with the app. Our team can work with ...
Doesnt work well for me. I want to use a variant of 1 widget (it was 3 variations) but for some reason i can't get is set correctly.... it keeps displaying 2 different type of variations every time i check. Asked for help @ klarna but won't help me....
Hello! Sorry to hear you were experiencing issues. We'd be happy to support you with this, please could you let me the number in your email communication to us and we can see ...
My shop has opened the Klarna payment method. We want to add the Klarna on site messaging method to the product page and shopping cart page. I connected to the Klarna App, but it shows that it cannot be connected. What is the reason? can you help me? I also sent an email to you, but so far I haven’t gotten a reply
Hi Papaya Hair!
Thank you for sending in your emails yesterday. Your site is integrated with Klarna indirectly, using a payment service provider. Because of this, your On- ...
Unable to use, keeps reporting 404 error
Hello and thank you for your review. For this error there's usually a simple fix: either you have Klarna payments app in test mode, in which case please uncheck the test mode ...
I thought the reviews was exaggerating, but they are spot on. You guys (Klarna) had the same problem for the last 6 months or so, why not just fix it?? The checkout page is directing to Klarna instead of maybe customers being on my website
Hi Yakeros,
We're sorry that things aren't working well for you, but our support team is happy to help. If you haven't already done so, please email skosm@klarna.com and our ...
I installed the app and added a placement to my cart page. I put it under the additional checkout buttons and it was misaligned. Tried to move it but had no luck. So I removed it entirely and then my alternative payment buttons were misaligned in Safari and only two show up in Firefox! Disconnected app (which Klarna say will remove their code and get things back to normal) and then uninstalled ...
The app will completely remove all added code for you store, if as you've done, first disconnect your account in the Settings page of the app before uninstalling (as ...
I have done the whole account process at Klarna in which it was approved.
After installing the shopify application I received a notice inside the application that does not support the Online Store 2.0!
My theme is a Online Store 2.0 one nad i can add the placement in the backend but it does not work and it is not showing in the storefront.
Please contact me.
Hi Aerofoils, sorry to hear that you're having difficulties with our Klarna placements for your store.
Our app is able to support Shopify 2.0 themes either with our vintage ...
Triple AAA Fashion Collection
Dear Klarna, We Were Rejected By Our Application Because, Of The Following Incompetency Reasons From Klarna:
Klarna Have Limited Product Categories Selection To Choose In Wide Varieties
Klarna Told Us We Have Too Much Ads Running On Our Site.
This Is The Most Dumbest And Stupidest Thing I Have Heard To Be Rejected! Seriously Ya'll Need To Get Ya'll Act Together & ...
Triple AAA Fashion Collection -
We're very sorry to hear you did not receive necessary and proactive guidance from our end. We'll reach out directly on email to identify how ...
I was not able to put the on site message on mine. it was not popping up what so ever. go frustrated an gave up!
We're sorry the app didn't work for you yet, but we're here to support you to get it working. For support, please email skosm@klarna.com so we can help you.
Guys...it’s 2020 why do I feel like I’m trying to build a gaming computer from scratch?? I, like many others have stated will just stick with quadpay and their flawless installation.
We're sorry you found the app too complex. We are continually working to improve and simplify it the process of it.
We were unable to locate a support ticket for your store, ...