Klaviyo Reviews

Name: Klaviyo Reviews
Brand: Klaviyo
Rating: 4.8 (200 reviews)

Pricing: Free to install
Rating: 4.8 (200)
Developer: Klaviyo

Install

View demo store

Product reviews, powered by Klaviyo

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Automate review requests with email and SMS flows
Showcase top reviews in emails & on your website
Build segments based on star rating & custom questions
Reward reviewers with a unique coupon
Import previous product reviews

Popular with stores like yours: Based in United States

Languages

English, Spanish, French, German, Italian, Korean, and Portuguese (Brazil)

Works with

Shopify Flow

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Reviews free up to 50 orders per month.

Features

Automate reviews with email and SMS
Custom questions
Reward customers with unique coupons
Import existing reviews

Reviews

$25 / month

Up to 250 orders, upgrade as you grow.

Features

All free features
Review request timing based on delivery

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (200)

Overall rating

4.8

Counts per rating level

86% of ratings are 5 stars
172
6% of ratings are 4 stars
12
3% of ratings are 3 stars
6
2% of ratings are 2 stars
3
4% of ratings are 1 stars
7

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for boosting customer reviews, enhancing social proof, and increasing sales. It integrates seamlessly with email marketing, allowing management of reviews, campaigns, and SMS from one platform. Features like review request flows and importing reviews are valued. Merchants find it easy to use and set up on Shopify, with effective integration and strong support. Consistent updates and educational resources further enhance its appeal.

March 30, 2026

We already loved Klaviyo for our emails ... but changing from our previous review app to this one has been a game changer. Much easier to use. And it gets better all the time. PS Biggest difference for us though, is how quickly we hear back when we have a question. So important! Thank you Klaviyo team.

Mej Mej

United States

About 1 year using the app

February 23, 2026

I recently received my first negative review. I replied to the negative review and published it, but noticed that the store reply was not visible on my website. When I checked with Klaviyo, they advised that:

"I’ve double‑checked how Klaviyo Reviews works today, and at the moment the SEO / All reviews widget on your Reviews page does not support displaying store replies. That’s why you aren’t seeing an option in the widget settings to turn replies on there. I apologise for this limitation. I can certainly flag that for my team."

This is not acceptable, a business cannot allow a negative review to be published without having the opportunity to show a public reply, it just looks like the business does not care about their customers, and does not take reviews seriously.

This needs to be fixed ASAP. I am actually quite shocked at this limitation, this seems like a basic, essential feature to me. Really, really disappointed.

Améli Home

Australia

Over 1 year using the app

February 7, 2026

Klaviyo reviews is easy to set up on your Shopify store. We have a great review request flow now that has resulted in going from zero reviews online to now having over 600 reviews online in just a little over a year. Klaviyo always has great support and tons of great education available online and a super-engaged community.

Spoiled Rotten

United States

Almost 2 years using the app