Klaviyo Reviews
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Product reviews, powered by Klaviyo
Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Import previous product reviews
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English
Categories
Display options
Ways to collect reviews
Pricing
External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more
Free
Free to install
Reviews free up to 50 orders per month.
- Automate review requests with email and SMS flows
- Custom questions
- Reward customers with unique coupons
- Import existing reviews
Reviews
$25 / month
Up to 250 orders, upgrade as you grow.
- All free features
- Review request timing based on confirmed package delivery
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (71)
We've used this software at multiple companies that I've worked for. It checks all the boxes. Customer support can be hit or miss. There are really good CSR's and then there are ones that need assistance. For the more difficult issues, I would ask for Tracy N. She's as good as it gets and actually opened my eyes to more functions that klaviyo could do than I initially understood.
the best email marketing for e-commerce period end of story. it is 5/5 on its own but their customer service makes it a 10/5. theyre incredible. don't waste your time with any other email marketing service if you're an ecommerce store. this is the one you want
It's ALMOST perfect, and has come 1000 miles since we first evaluated it early this year. Several key features we requested at that time have been implemented, which precipitated our switch from another popular reviews app. The integration with Klaviyo email is a huge differentiator for this product.
The ONE feature that would make this a 5: In the widget for a full Reviews web page, it doesn't show the store's response to the reviews. This is crucial in mitigating the impact of negative reviews.
Will be happy to upgrade this to a 5-star when that feature is added.
Very insightful review. We have shared this with our product team to help evaluate your suggestion. Thank you for giving our app another try, and we're continuing to improve the product -- keep an eye out for all the new features!
I do love this review app as an add-on to Klaviyo email marketing. It's easy to import reviews from other platforms, and create review requests. I don't like that people can leave star ratings without their name attached, though.
Hi there! Thank you for your feedback. People cannot leave star ratings without names -- only verified buyers can leave star ratings and their names are always shown. Also, you can disable this setting and require that all reviews must include text. You can find this setting on https://www.klaviyo.com/reviews/settings/submission-page and under "behavior" of our new editor experience.
Please contact Klaviyo support and we're happy to show you how.
Works really well for us, collecting reviews and Q&As. With a clear performance overview from the dashboard.
Support
App support provided by Klaviyo.
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