Reviews (232)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app drives strong business impact, especially when paired with email and SMS tools. Many report more reviews, higher engagement, repeat purchases, and better conversion from automated post‑purchase flows. They like the tight Shopify integration, ability to block non‑purchasers, and a useful free tier. Setup is described as easy, support as fast and knowledgeable, and several who switched from other review apps call it a game changer.

August 17, 2026

I like Klaviyo. It's a great omni-marketing program that does more than email, also including many other aspects of email and direct marketing. It is a little expensive. I'm going to admit that, especially as your list grows, the cost will grow as well. When you add in services like reviews, SMS, even an Instagram product, it is definitely far ahead of other options on the market. I've used it with my current brand that I'm building for myself, and I have used it as a marketing director for several other brands.

Meet Haus
United States
About 3 years using the app
September 13, 2026

Easy to setup and I like how I have the ability to filter non purchasers from leaving a review

Amputee Sock Prints
United States
About 1 year using the app
October 1, 2026

top app

CINCO
Portugal
14 days using the app
September 23, 2026

good platform

Sleepy Sloth Ltd
United Kingdom
9 months using the app
August 20, 2026

One of the best apps out there.

LPPromo
United States
4 months using the app
June 4, 2026

I absolutelyl ove this app for my store reviews and my text message marketing. Im still navigating what all they have to offer.

Tiffany CEO Crown Botanica Apothecary

Crown Botanica Apothecary
United States
2 months using the app
July 15, 2026

super easy to implement and make automatic with each sale.

Rêve Patisserie
United States
9 months using the app
June 23, 2026

seamless! very happy with Klaviyo

Milton Coffee Co.
United States
5 months using the app
June 17, 2026

Have found the klaviyo review app to be so helpful and a crucial part of running my e-commerce store.

To The Trees
Australia
11 months using the app
June 14, 2026

easy to use

Sante Grace
United States
Over 1 year using the app