Reviews (91)

Overall rating
4.6
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
December 16, 2024

It's ALMOST perfect, and has come 1000 miles since we first evaluated it early this year. Several key features we requested at that time have been implemented, which precipitated our switch from another popular reviews app. The integration with Klaviyo email is a huge differentiator for this product.

The ONE feature that would make this a 5: In the widget for a full Reviews web page, it doesn't ...

mōmi
United States
6 months using the app
Klaviyo replied December 17, 2024

Very insightful review. We have shared this with our product team to help evaluate your suggestion. Thank you for giving our app another try, and we're continuing to improve ...

January 11, 2025

Works great. Pricing jumps up BIG time when you go from less than 250/ month and up so be aware.

YinzerShop
United States
About 2 months using the app
November 15, 2024

I would give it 5 stars but the only improvement i'd make is the ability to review the products in the email

Jack Murphy Ireland
Ireland
7 months using the app
October 12, 2024

I do love this review app as an add-on to Klaviyo email marketing. It's easy to import reviews from other platforms, and create review requests. I don't like that people can leave star ratings without their name attached, though.

leehouse.co
United States
7 months using the app
Klaviyo replied October 16, 2024

Hi there! Thank you for your feedback. People cannot leave star ratings without names -- only verified buyers can leave star ratings and their names are always shown. Also, ...

October 11, 2024

I Am unable to use Klayvio under a specific profile.

Iruhz Aura
United States
7 months using the app
Klaviyo replied October 16, 2024

Hi there! Could you please reach out to our support team by clicking "support" on your Klaviyo account? We are happy to assist you.

October 23, 2024

TRES BIEN

Herbalcura France
France
18 days using the app
October 3, 2023

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish ...

L300
Finland
5 months using the app
Klaviyo replied October 27, 2023

We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget ...

Edited January 19, 2024

We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have ...

Palado
Germany
3 months using the app
Klaviyo replied August 14, 2023

We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

Edited September 9, 2023

Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features.

FacialRoom Skincare
Germany
7 days using the app
Klaviyo replied August 7, 2023

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your ...

January 27, 2025

A Tribe Called Phresh
United States
10 months using the app