Reviews (68)
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I do love this review app as an add-on to Klaviyo email marketing. It's easy to import reviews from other platforms, and create review requests. I don't like that people can leave star ratings without their name attached, though.
Hi there! Thank you for your feedback. People cannot leave star ratings without names -- only verified buyers can leave star ratings and their names are always shown. Also, you can disable this setting and require that all reviews must include text. You can find this setting on https://www.klaviyo.com/reviews/settings/submission-page and under "behavior" of our new editor experience.
Please contact Klaviyo support and we're happy to show you how.
I would give it 5 stars but the only improvement i'd make is the ability to review the products in the email
I Am unable to use Klayvio under a specific profile.
Hi there! Could you please reach out to our support team by clicking "support" on your Klaviyo account? We are happy to assist you.
TRES BIEN
This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.
Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)
We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience/CSS and support for more languages. Stay tuned!
We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have bought it.
We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!
Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features.
Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!